Holiday Inn Stillwater - University West, an IHG Hotel

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Overview of Holiday Inn Stillwater - University West, an IHG Hotel

Holiday Inn Stillwater - University West, an IHG Hotel

3.0 star property
3-star hotel with outdoor pool, near Oklahoma State University

8.0/10 Very Good

557 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is P7,821
Price available on 03/08/2022
Map
715 S Country Club Rd, Stillwater, OK, 74076
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Computer station
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Stillwater
  • Oklahoma State University - 31 min walk
  • Boone Pickens Stadium - 6 min drive

Getting around

  • Stillwater, OK (SWO-Stillwater Regional) - 9 min drive
  • Will Rogers World Airport (OKC) - 72 min drive
  • Free airport shuttle
  • Free area shuttle

About this property

Holiday Inn Stillwater - University West, an IHG Hotel

Holiday Inn Stillwater - University West, an IHG Hotel puts you within a 10-minute drive of Oklahoma State University and features a free airport shuttle (available on request). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at West End Restaurant, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 5:00 AM to 10:00 PM*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Free local shuttle
  • Grocery/convenience store
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (1600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

West End Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. 2-star Michelin rating. A children's menu is available.
Seven Bar Night;y - This bar specializes in African cuisine. 2-star Michelin rating. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 9 and USD 12 for adults, and USD 0 and USD 0 for children (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per accommodation, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8 AM to 10 PM
  • The seasonal pool is open from May to August

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Stillwater University West
Holiday Inn University Hotel Stillwater West
Holiday Inn Stillwater University West Hotel
Holiday Inn University West Hotel
Holiday Inn University West
Holiday Inn Stillwater - University East Hotel Stillwater

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.1/10

Cleanliness

8.3/10

Staff & service

7.3/10

Amenities

8.1/10

Property conditions & facilities

7.1/10

Eco-friendliness

8/10 Very Good

Possibilities but no maintenance
The staff was very nice. The layout of the room was great for my trip! The reason the rating wasn’t higher is that the property wasn’t maintained well. The first thing I saw was an overflowing trash can at the entry and weed infested flower beds all around the property. The bedroom ceiling had many water stains & discolorations on it. The carpet was nasty & stained. It’s such a shame that this hotel is not taken care of. Could be a great place to stay.
Stained ceiling over bed
Stained carpet
Stained ceiling in bedroom
Flower beds filled with weeds
Pamela, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Melody, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

2/10 Poor

Room keypad did not even work till the second day. Then our room was not once cleaned and we stayed 4 nights.. Also had no ice machine. We were on 1st floor.
1-night trip
Verified Hotels.com guest review

2/10 Poor

/thrived at 8:35 PM 1st room 83 degrees was told to turn down AC and come back in couple of hours. Returned to room at 10;00PM 81 degrees, moved to 2nd room, room had not been cleaned from previous checkout. 3rd room smells like cat pee. By this time it was 11:20 PM he had to be at a funeral at 10:00 AM. Carpets nasty, front desk left to do airport run at 10:00 and nobody else on duttie. Was told the next morning they will contact manger to call us we have yet to hear one word from them. Will be contacting Holiday Inn Corporate
A L, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

WONDERFUL & FRIENDLY!
Stay was wonderful. The only thing that could have been better is if the jacuzzi was working! Friendly staff with great service.
Wendaline, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stay
The hot tub and pool were closed. I am assuming weather because it was only 60 some degrees out. But the hot tub looked gross when we walked by. For the price of a room I wish the pool/hot tub was indoors. There was only one person attending to breakfast so she wasn’t able to refill food or put certain items out but it was still a nice breakfast.
Cassie, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Excellent stay. Only problem was no hot breakfast items were put out (there were heated pans out but off) and the restaurant wasn’t open. Other than that, very helpful & friendly staff & the room was fantastic.
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Terrible service and room
Nobody available at check in the first time we tried. Found the staff outside smoking pot. No air on in the lobby when we had to wait 30 minutes until the desk person came back from picking someone up at the airport. Everyone in the lobby was complaining. We should get our money back. Terrible service and room.
CAROLYN, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointing Stay
We were in town to celebrate our daughters graduation. This should be NO shock to Stillwater Hotels that the weekend will be super busy. First they were short staffed which seems to be a common theme across the US right now and is stressful on businesses and frustrating for the customers, guests, etc. When we checked in they were having trouble getting rooms cleaned and ready to be checked into by 3 pm. We got to our room and the hotel phones had no service and the coffee maker did not work. The Worst thing about the stay was NO ROOM SERVICE FOR 3 DAYS. The were so short staffed they left all the dirty linen in the hallway from all rooms cleaned on 5/11/22. I am over the idea that there is no room service because of Covid, blah blah blah but yet the dirty linens from hundreds of people line the hallways for over 24 hours! Unacceptable!
Kimberly, 4-night family trip
Verified Hotels.com guest review