Mandarin Oriental Boston

Photo gallery for Mandarin Oriental Boston

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Royal Suite, 1 King Bed | Room
Premier Double Room, City View | Room
Premier Room, 1 King Bed, City View | Room
Deluxe Room, 1 King Bed, Accessible | Room

Overview of Mandarin Oriental Boston

Mandarin Oriental Boston

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Copley Square

9.2/10 Superb

226 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
776 Boylston St, Boston, MA, 02199
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area

Choose dates to view prices

About this area

What's nearby

  • In Back Bay
  • Copley Square - 7 min walk
  • Northeastern University - 13 min walk
  • Boston University - 14 min walk
  • Fenway Park - 16 min walk
  • Boston Common - 20 min walk
  • The Freedom Trail - 23 min walk
  • Massachusetts General Hospital - 29 min walk
  • Faneuil Hall Marketplace - 32 min walk
  • TD Garden - 36 min walk
  • New England Aquarium - 36 min walk

Getting around

  • Logan International Airport (BOS) - 17 min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 19 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 33 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 33 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 34 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 36 min drive
  • Back Bay Station - 9 min walk
  • Boston Yawkey Station - 20 min walk
  • Boston Ruggles Station - 25 min walk
  • Copley Station - 5 min walk
  • Prudential Station - 7 min walk
  • Hynes Convention Center Station - 8 min walk

About this property

Mandarin Oriental Boston

5-star luxury hotel near Boston University
Close to Copley Square and Northeastern University, Mandarin Oriental Boston provides shopping on site, a hair salon, and dry cleaning/laundry services. Treat yourself to a massage, a body treatment, or reflexology at The Spa at Mandarin Oriental, Boston, the onsite spa. Pilates classes and yoga classes are offered at the health club; Mandarin Oriental Boston also has a fireplace in the lobby, car rentals on site, and a bar. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a business center and babysitting.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, a porter/bellhop, and luggage storage
  • A front desk safe, wedding services, and smoke-free premises
  • Guest reviews say great things the dining options, breakfast, and helpful staff
Room features
All 148 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and deep soaking tubs
  • HDTVs with premium channels and DVD players
  • Separate sitting areas, microwaves, and free infant beds

Languages

Chinese (Mandarin), English, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a USD 150 fee
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (USD 65 per night; includes in/out privileges)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Pilates classes
  • Yoga classes
  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting room
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Health club
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Video-game console
  • DVD player
  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at Mandarin Oriental, Boston has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 15 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 15 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for USD 15 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of USD 35 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Valet parking costs USD 65 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

On-site antigen/rapid COVID-19 testing is available for a USD 150 fee.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

State tax ID - C0014960351

Also known as

Boston Mandarin Oriental
Mandarin Oriental Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Hotel Boston
Mandarin Oriental, Boston Hotel Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Boston Boston
Mandarin Oriental Boston Hotel Boston

Frequently asked questions

Does Mandarin Oriental Boston offer free cancellation for a full refund?
Yes, Mandarin Oriental Boston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mandarin Oriental Boston?
As of September 28, 2022, prices found for a 1-night stay for 2 adults at Mandarin Oriental Boston on October 3, 2022 start from P 58,095, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mandarin Oriental Boston?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Mandarin Oriental Boston?
Yes, cats and dogs are welcome. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Mandarin Oriental Boston?
Yes. Valet parking costs USD 65 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Mandarin Oriental Boston?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Mandarin Oriental Boston?
No, this hotel doesn't have a casino, but Encore Boston Harbor (15-min drive) is nearby.
What is there to do at Mandarin Oriental Boston and nearby?
Have fun with nearby activities like cycling, hiking, and sailing. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Mandarin Oriental Boston?
Yes, there's an onsite restaurant. Nearby restaurants include Pavement Coffeehouse (3-min walk), CafeTeria Boston (3-min walk), and California Pizza Kitchen (3-min walk).
Does Mandarin Oriental Boston have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Mandarin Oriental Boston like?
Mandarin Oriental Boston is in Back Bay, a short 5-minute walk from Copley Station and 14 minutes' walk from Boston University. Travelers say this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Christine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super friendly & helpful staff from sidewalk to check in to check out
Kenna, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Location
JAE EUN, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Best toothpaste and shampoo and handsoap ever.
Martha, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very nice property. Staff very attentive
Kieran, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

I had higher expectations for this hotel and felt it was not worth the money I paid.
Rusong, 5-night family trip
Verified Expedia guest review

6/10 Good

Mandarin Oriental Boston is very convenient located near by shops, historical sites, restaurants, etc. However, we’ve stayed on other MO around the world and Boston MO unfortunately falls well behind its siblings properties. It lacks a certain level of service expected from a hotel of this caliber. The restaurant in the hotel still under construction/renovation, therefore there is not a bar or decent room service. No pool. Out thermostat didn’t work. And the concierge, which was very attentive and courteous, lacked on restaurant scene knowledge. We had a wonderful time in Boston, but expected more from Mandarin Oriental overall.
Francesco, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

great!
excellent as always, understandable pandemic related constraints aside. highly recommend.
philip, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Sandra, 2-night trip
Verified Expedia guest review