Hotel Baztán

Photo gallery for Hotel Baztán

Primary image
Outdoor pool
Outdoor pool
In-room dining
Standard Double Room | Room

Overview of Hotel Baztán

Hotel Baztán

3.0 star property
Mountain hotel in Baztan with restaurant and bar/lounge

7.6/10 Good

128 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Bathtub
Map
Barrio Etxerri S\N, Baztan, Navarra, 31700
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Seasonal outdoor pool
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

About this area

Getting around

  • San Sebastian (EAS) - 41 min drive
  • Pamplona (PNA) - 50 min drive
  • Biarritz (BIQ-Pays Basque) - 61 min drive
  • Halsou-Larressore Station - 38 min drive
  • Cambo-les-Bains Station - 39 min drive
  • Jatxou Station - 40 min drive

About this property

Hotel Baztán

3-star hotel in the mountains
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Baztán. The onsite restaurant, Restaurante Garzain, features Regional cuisine. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with pool umbrellas and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and multilingual staff
  • Express check-out, free newspapers, and a 24-hour front desk
  • Guest reviews speak well of the pool, convenient parking, and helpful staff
Room features
All guestrooms at Hotel Baztán feature comforts such as fireplaces, as well as amenities like free WiFi. Guests reviews speak well of the spacious rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and bidets
  • 30-inch TVs with digital channels
  • Balconies, heating, and daily housekeeping

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at noon
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets stay free (up to 18 lbs)
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Fence around the pool
  • Lifeguard on site

What to do

  • Volleyball
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • 2 outdoor pools

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 30-inch TV
  • Digital TV channels

Home comfort

  • Heating

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Fireplace

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante Garzain - This restaurant specializes in Regional cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 8 per person (approximately)

Renovations and closures

The property is closed between November 7 and March 20.

Children & extra beds

  • Rollaway beds are available for EUR 25 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 11 AM to 8 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Baztán
Hotel Baztán Baztan
Hotel Baztán Hotel
Hotel Baztán Baztan
Hotel Baztán Hotel Baztan

Frequently asked questions

Is Hotel Baztán currently open?
The property is closed between November 7 and March 20.
How much does it cost to stay at Hotel Baztán?
As of October 6, 2022, prices found for a 1-night stay for 2 adults at Hotel Baztán on October 15, 2022 start from P 4,126, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Baztán offer free cancellation for a full refund?
Yes, Hotel Baztán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Baztán?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Baztán?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 11 AM to 8 PM.
Are pets allowed at Hotel Baztán?
Yes, pets stay free, with a maximum weight of 18 lbs per pet.
Is parking offered on site at Hotel Baztán?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Baztán?
You can check in starting at noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Baztán and nearby?
Have fun with nearby activities like cycling, hiking, and rafting. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool and a garden.
Are there restaurants at or near Hotel Baztán?
Yes, Restaurante Garzain offers Regional cuisine. Nearby restaurants include Olari (14-min walk), Ordoki (4.5 mi), and Urgain (4.8 mi).
Does Hotel Baztán have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

7.6

Good

8.2/10

Cleanliness

7.9/10

Staff & service

7.8/10

Amenities

7.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Fair

Pilar, 1-night trip
Verified Hotels.com guest review

4/10 Fair

vacation
if you are staying in the summer month I wound not. they have NO ac and it's very hot at night and humid. there beds are hard and pillows are not comfortable.
3-night trip
Verified Hotels.com guest review

8/10 Very Good

Value, Good service, Nice Dinner
Hotel is good value for money and the staff were very helpful with numerous queries that come from 15 tired cyclists. The food at dinner was excellent quality and very good value, with a varied menu. Only shame was they could not provide dinner any earlier than a 9pm sit down. Breakfast was basic but plentiful. Pool was not in order which should have been mentioned before arrival. Did not bother us this time but would have been disappointed had we been with Children. Rooms were fairly basic but clean and everything worked as it should.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

4/10 Fair

hotel baztan
She's old,but clean and has something interesting to offer in as much the grounds,building structure and village of Elizando. The drive from Pamplona was dramatic and beautiful,well worth the time.The people,even with language barrier,i.e. can't understand each other.Somehow we were able to communicate.(what's that tell you about human nature). I want to go back and do it all over.
Verified Hotels.com guest review

6/10 Good

Hotel Baztan - long overdue refurbishment
Overall, we were disappointed with the hotel. We hadn't expected to be charged in advance of the stay. The receptionist was unfriendly to the point of rudeness, the hotel was in desparate need of refurbishment - especially the lift which could be heard working from our room - despite being it at the opposite end of the hotel to the lift. The room was clean but again, in need of refurbishment. The restaurant food was palatable and there was a good choice on the menu. There are lot of other hotels in Elizondo - next time, I'll look further.
Verified Hotels.com guest review

10/10 Exceptional

Carmen, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Todo muy bien.
JAVIER, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Modesto, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Aunque el hotel tiene unos años, es la tercera vez que me hospedaba en él, está en buen estado de mantenimiento. Me pareció que está bien cuidado. No me gustó el hecho de que al llegar a recepción, me dirigiera en euskera a la persona que nos atendió, y no tuviera una mínima formación como para, al menos, responder al saludo en el idioma autóctono del Baztan. Creo que hay que cuidar ese tipo de detalles.
Beñar, 1-night romance trip
Verified Expedia guest review