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Hotel Universel

3-star hotel with indoor pool, near Cegep de Sainte-Foy

  • Free WiFi and free parking

Image gallery

  • Pool
  • Pool
  • Pool
  • Deluxe Room, 1 King Bed, Jetted Tub - Bathroom
  • Pool
Pool. Image 1 of 64.
1 / 64Pool
2300, chemin Sainte-Foy, Quebec, G1V 1S5, QC, Canada
  • Patient au centre de cardiologie de l'université Laval, cet endroit est parfait! A…

    May 16, 2021

  • Good little hotel for a few days vacation/family getaway. Clean and safe. Front desk…

    Feb 10, 2021

See all 1,228 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 182 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Nightclub
  • Health club

For families

  • Refrigerator
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Sainte-Foy-Sillery-Cap-Rouge
  • Laval University - 13 min walk
  • Laurier Quebec - 34 min walk
  • Cegep de Sainte-Foy - 9 min walk
  • PEPS - 11 min walk
  • University Laval Hospital - 32 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed, Jetted Tub
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds, Kitchenette
  • Standard Room, 1 Queen Bed, Kitchenette
  • Standard Studio (Unilofts Building)
  • Prestige Plus Room, 2 Queen Beds
  • Prestige Room, 2 Queen Beds


2300, chemin Sainte-Foy, Quebec, G1V 1S5, QC, Canada
  • In Sainte-Foy-Sillery-Cap-Rouge
  • Laval University - 13 min walk
  • Laurier Quebec - 34 min walk

What’s around


  • In Sainte-Foy-Sillery-Cap-Rouge
  • Laval University - 13 min walk
  • Laurier Quebec - 34 min walk
  • Cegep de Sainte-Foy - 9 min walk
  • PEPS - 11 min walk
  • University Laval Hospital - 32 min walk
  • Saint-Sacrement Hospital - 42 min walk
  • Parliament Building - 4 mi / 6.4 km
  • Les Galeries de la Capitale - 4.5 mi / 7.2 km
  • Quartier Petit Champlain - 5.4 mi / 8.7 km

Getting around

  • Jean Lesage International Airport (YQB) - 11 min drive
  • Quebec Sainte-Foy Station - 6 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 6 min drive
  • Quebec Palace Station - 7 min drive

At a glance

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Nightclub
  • Health club
  • Sauna

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Refrigerator


  • Daily housekeeping

Special features


Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Small print

Also known as

  • Hotel Universel
  • Hotel Universel Quebec
  • Hotel Universel Hotel Quebec
  • Hotel Universel Quebec
  • Universel Hotel
  • Universel Quebec
  • Auberge Universel Hotel
  • Hotel Universel Quebec Quebec City
  • Hotel Universel Hotel

Optional extras

Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

RV/bus/truck parking is available for an extra charge


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property is licensed under an applicable law.Property Registration Number 6160

Mandatory fees

Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Universel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - midnight. Check-out time is noon. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-out and contactless check-out are available.
  • Yes, Boston Pizza Restaurant offers Italian cuisine. Nearby restaurants include Chez Victor (4-min walk), Pho Tonkinoise (4-min walk), and ThaïZone (4-min walk).
  • Hotel Universel has a nightclub, an indoor pool, and a sauna, as well as a steam room and a garden.
  • 6.0.Good

    How is it legal that the hotels (not only this one, but many others as well) are permitted not only to charge the guest’s credit card for the room but, on the top of it, to also block up to $100 to $200 (sometimes per night) as a “no smoking or room damage guarantee”. If someone is on a week long road trip staying only 1 or 2 nights at each hotel, such policy would result in between $1000 to $2000 or even more blocked on the card. I find this policy to be insulting insulting. It feels as hotels treat me not as their guest but rather as a thief and a priori dishonest person. This was not made me happy to stay in this hotel.

    Vic, 1 night trip, Oct 3, 2020

    Verified Expedia guest review

  • 6.0.Good

    The depiction of the pool is decieving, it is actually quite small and if there is more than four people in the pool there is no way to do laps. There is balconies on the hotel, however you cannot access it from your room, you have to go through the lobby to exit. The room was nice, clean and comfortable.

    4 night family trip, Sep 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The place to stay in Quebec City

    Excellent service. So accommodating. I don’t speak a word of French but I felt welcomed and respected. I would recommend it to my friends and family. Near the Laval Univeristy and other amenities.

    Majahonkhe, 3 night trip with friends, Sep 8, 2020

    Verified guest review

  • 6.0.Good

    Manque d’entretien dans la chambre. Des cheveux sur les lits. Je ne sais pas si c’est la COVID 19, mais le ménage est décevant.

    Haromar, 3 night family trip, Aug 23, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Very dirty hotel No cleaning very bad room service

    Max, 2 night family trip, Aug 15, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Staff wasn’t friendly. They were rude and not very helpful.

    Kelly, 1 night trip, Aug 2, 2020

    Verified Expedia guest review

  • 6.0.Good

    Le service de nettoyage est lent. Il manquait des serviettes et du papier de toilettes. Dans la kitchenette, il manquait des ustensils et lorsque nous en avons demande, ils etaient en plastique et il a fallu que nous les montions dans notre chambre. Les lits n'etaient pas tres confortables et les draps ont ete changes 3 jours apres et il fallait que nous le demandions. Il n' y avait pas de serviettes a la piscine. Il fallait utiliser celles de la chambre.

    7 night family trip, Jul 26, 2020

    Verified guest review

  • 4.0.Fair

    Not worth the price

    The place was needlessly expensive for what it offered. The shower curtain rod in the washroom was broken and barely put in place. The hooks were broken as well. The AC was too noisy. I am not one to complain but what they charged they didnt match with the offering.

    Syed, 2 night trip, Jul 24, 2020

    Verified guest review

  • 6.0.Good

    I couldn't enjoy all the amenities but seemed an average hotel. The biggest attraction to this one is across the university. bring your own shampoo lol!

    Deepak, 1 night trip, Jul 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    on service

    Cuisinette pas très équipée mais le minimum était la. Manquait la lèchefrite pour le four grille pain et on a très vite réglé la situation.

    Hakim, 2 night family trip, Jul 6, 2020

    Verified guest review

See all 1,228 reviews