NH Collection Medellín Royal

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Overview of NH Collection Medellín Royal

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NH Collection Medellín Royal

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Lleras Park

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • 24-hour room service
  • Business center
  • Airport pick-up service
  • Area shuttle
  • Terrace
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Lleras Park - 21 min walk
  • Santafé Mall - 1 min drive
  • El Tesoro Shopping Park - 7 min drive
  • Botero Plaza - 21 min drive
  • Arvi Park - 92 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 43 min drive
  • Aguacatala Station - 18 min walk
  • Poblado Station - 28 min walk
  • Ayura Station - 29 min walk
  • Airport pick-up service
  • Area shuttle (surcharge)

About this property

NH Collection Medellín Royal

A great choice for a stay in Medellín, NH Collection Medellín Royal offers airport pick-up service (available 24 hours). You can visit the spa to indulge in massages, facials, or aromatherapy, and Cygnus serves lunch and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the location and nearby shopping.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only, 2 per room, up to 55 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking

Transfers

  • Airport pickup on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Conference space (97 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2008
  • Terrace
  • Television in common areas
  • Piano
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

Dining

Cygnus - This restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Breakfast costs between COP 37660 and COP 75321 per person (approximately)
  • Airport shuttle service is offered for an extra charge of COP 112000 per vehicle
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 155000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Rachel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Hotel!
Beautiful hotel is a convenient quiet area. Wonderful 5 star service. The concierge Jessica was amazing and helped us with everything and answered all of our questions (there were a lot!) pillows were lumpy, other than that our room was perfect!
Rachel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Saul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The experience truly exceeded my expectations there, no complaints at all
Willys, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Perfect except No wifi in room
Randy, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Yenny, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience 5 stars!
Yehuda, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good hotel. Recommended.
ANDRES FELIPE, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Reiner, 17-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel. But if a hilly area if you walk a lot. Very close to great Santa Fe mall.
Mary, 3-night trip
Verified Expedia guest review