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All properties in Playa del Carmen, Quintana Roo, Mexico

Hotel Las Golondrinas

3.5-star hotel with 2 outdoor pools, near Quinta Avenida

  • Free WiFi in lobby
From
P1,875

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Hotel Las Golondrinas. Image 1 of 102.
1 / 102Hotel Las Golondrinas
Av. Constituyentes, Playa del Carmen, 77710, QROO, Mexico
9.0.Superb.
  • ok . For the money you paid , the place is good , good localization close to the Quinta…

    Apr 25, 2021

  • It was a basic hotel but for what we were looking for it was a great price. Location for…

    Mar 25, 2021

See all 34 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Walkable
  • Free WiFi
  • Pool
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 66 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • 2 outdoor pools
  • Breakfast available

For families

  • Children's pool
  • Full-sized refrigerator/freezer
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach Club - 8 min walk
  • Playa del Carmen Maritime Terminal - 18 min walk
  • Nuestra Senora del Carmen Catholic Church - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Suite
  • Deluxe Room

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach Club - 8 min walk
  • Playa del Carmen Maritime Terminal - 18 min walk
  • Nuestra Senora del Carmen Catholic Church - 5 min walk
  • Plaza Las Americas - 36 min walk
  • Punta Esmeralda Beach - 40 min walk
  • Playacar Golf Club - 42 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Central Square - 7 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Av. Constituyentes, Playa del Carmen, 77710, QROO, Mexico

At a glance

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Room service

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Ecotours nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Things to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Phone

Food and drink

  • Full-sized refrigerator/freezer

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hotel Las Golondrinas
  • Hotel Las Golondrinas Playa del Carmen
  • Hotel Las Golondrinas Hotel Playa del Carmen
  • Hotel Las Golondrinas Playa del Carmen
  • Las Golondrinas Playa del Carmen
  • Hotel Las Golondrinas Riviera Maya/Playa Del Carmen, Mexico
  • Las Golondrinas l Carmen
  • Hotel Las Golondrinas Hotel

Optional extras

Continental breakfast is offered for an extra charge of MXN 100 for adults and MXN 100 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 2280 per vehicle (one-way, Maximum occupancy 4)

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Sanitation services: MXN 25.34

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Las Golondrinas does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11 PM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include The Bio & Natural (3-min walk), La Ceiba de la 30 (4-min walk), and Nativo (4-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 2280 per vehicle one-way.
  • Hotel Las Golondrinas has 2 outdoor pools and a garden.
9.0.Superb.
  • 10.0.Exceptional

    I like everything food service garden my suite is espectacular the beach very clean the people very happy and frenly

    3 night family trip, Mar 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect Little Getaway Spot in Playa

    Beautiful place! Great location! Very reasonable prices. Would definitely come back!

    Ron, 1 night trip with friends, Feb 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Fav boutique hotel in Playa

    Love the two different pools, and giant shower. They let us chill at the pools all day after we checked out, and we got to use the shower bathrooms by the pool after we were done swimming. Looking forward to coming back already perfect for families so quiet

    Paulo, 1 night family trip, Feb 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Loved it so much we came back the next week

    We stayed last week.and loved it so much, we.came back this week! We dropped our bags off and left and came back late at night... turns out the AC wasnt working and due to it was late, rather than switch rooms they gave us the room right next to us to sleep in so didnt even make us move our bags :) next day wanted late check out and they wouldnt even take our money!

    Paulo, 1 night family trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love

    So beautiful wish we could've stayed longer!

    stacee, 1 night family trip, Feb 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice Stay

    I would stay there again. It’s very close to all the shops and restaurants. The two pools were very nice. The beds and pillows were comfortable. The staff were very pleasant.

    Marc, 1 night trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was little confusing using the amenities just because the language barrier but over all a beautiful hotel. Price was very reasonable. The beds are more on the firm side. Comfortable pillows. Housecleaning daily. Close proximity to beach and shopping

    4 night trip with friends, Feb 11, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The fridge is an okay size but I like to have a freezer too. I like the bed a lot and the towels are decent. Fan and AC work well tim..pp

    3 night trip, Feb 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location and price

    I’d recommend this hotel for a night or two in playa del Carmen. The location was convenient and the room was clean. I didn’t use the pool, but there are two of them to use. I’m giving 4 stars not 5 because I thought it was crazy that the hotel was jot even half full and they wouldn’t let me check in two hours early and wanted to charge me 33% of my nightly rate. That’s not good customer service at all.

    tamie, 1 night trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    The hotel is nice for a budget hotel. The front desk woman was extremely rude at check out. She called in the phone and told me she was up charging me $100 if I didn’t check out. I was a little over check out but $100? When I made it down to the front desk I started to pull out all the random remotes they give you. I pulled the first one out and she started demanding more remotes which were at the bottom of my pockets. I told her to just wait. I had to have enough time to get them out of my pocket. The reception area was uncomfortably hot. I open the restaurant door to check for a cooler space. Once again getting barked at by the from desk. I had to wait in the court yard for my co-workers to come back to pick me up. I guess I should be feel blessed u didn’t gave to wait in the street.

    1 night romance trip, Jul 30, 2020

    Verified Expedia guest review

See all 34 reviews