PARKHOTEL Helene

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Overview of PARKHOTEL Helene

PARKHOTEL Helene

3.5 star property
City-center Bad Elster hotel with restaurant

8.4/10 Very Good

12 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
Map
Parkstrasse 33, Bad Elster, SN, 8645
Main amenities
  • Daily housekeeping
  • Restaurant
  • Sauna
  • Self parking
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Bad Elster

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 61 min drive
  • Dresden (DRS) - 104 min drive
  • Bad Elster Station - 5 min drive
  • Adorf (Vogtl) Station - 8 min drive
  • Raun Station - 11 min drive
  • Airport shuttle (surcharge)

About this property

PARKHOTEL Helene

3.5-star hotel in the city center
Take advantage of a free breakfast buffet, a roundtrip airport shuttle, and a terrace at PARKHOTEL Helene. For some rest and relaxation, visit the sauna, and indulge in a facial, a body treatment, or a massage. The onsite international cuisine restaurant, Alberts Parkrestaurant, features garden views and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and conference space.
Other perks include:
  • Self parking (surcharge), a porter/bellhop, and an elevator
  • A front desk safe, express check-out, and tour/ticket assistance
  • Free newspapers, barbecue grills, and multilingual staff
Room features
All guestrooms at PARKHOTEL Helene have perks such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Czech, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - 8 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 8 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 7 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Sledding nearby

Working away

  • Meeting rooms
  • Conference space (431 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1889
  • Safe-deposit box at front desk
  • Terrace
  • Spa services
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Stair-free path to entrance

Languages

  • Czech
  • English
  • German
  • Russian

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.

Dining

Alberts Parkrestaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.20 per person, per night for adults; EUR 2.00 per night for guests aged 15-18 years old. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 8 per pet, per night

Parking

  • Covered self parking costs EUR 7 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Parkhotel Helene
Parkhotel Helene Bad Elster
Parkhotel Helene Hotel
Parkhotel Helene Hotel Bad Elster
Parkhotel Helene Hotel
Parkhotel Helene Bad Elster
Parkhotel Helene Hotel Bad Elster

Frequently asked questions

Does PARKHOTEL Helene offer free cancellation for a full refund?
Yes, PARKHOTEL Helene does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at PARKHOTEL Helene?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at PARKHOTEL Helene?
Yes, pets are welcome. There's a charge of EUR 8 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at PARKHOTEL Helene?
Yes. Self parking costs EUR 7 per night.
Is airport shuttle service offered by PARKHOTEL Helene?
Yes, an airport shuttle is available.
What are the check-in and check-out times at PARKHOTEL Helene?
You can check in from 2 PM - 8 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at PARKHOTEL Helene and nearby?
During the winter, enjoy fun activities nearby like cross-country skiing and sledding, and return when the snow melts for a round of golf at the nearby golf course. PARKHOTEL Helene also has a sauna.
Are there restaurants at or near PARKHOTEL Helene?
Yes, Alberts Parkrestaurant offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Sachsenhof Stüberl (8-min walk), Rosengarten (9-min walk), and Graf's Gaststübel (11-min walk).
What's the area around PARKHOTEL Helene like?
PARKHOTEL Helene is in the heart of Bad Elster, a short 15-minute walk from Naturtheater and 2 minutes' walk from Albert Park.

Overall score and ratings

8.4

Very Good

9.0/10

Cleanliness

8.7/10

Staff & service

8.2/10

Property conditions & facilities

10/10 Exceptional

NICE FRIENDLY HOTEL WITH ATMOSPHERE AND WARMTH
A SHORT (4 DAY) STAY OUT OF SEASON. ARRIVED LATE BUT GREETED WITH ENTHUSIASM AND CARE. LOVELY ROOM WITH ALL NECESSARY FACILITIES. GOOD FOOD SERVED WITH LOVE. GENUINE CONCERN FOR OUR COMFORT AND EASE. DESPATCHED WITH LOVINGLY PREPARED PACKED BREAKFAST ON LAST DAY. WE SHALL STAY THERE AGAIN.
Verified Expedia guest review

10/10 Exceptional

Die Erwartungen haben sich in vollem Maße erfüllt. Es war eine gute Zeit. Wir hoffen wieder kommen zu können. Ilona und Andreas
2-night trip
Verified Expedia guest review

8/10 Very Good

1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Wolfgang, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Margareta, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Skąpe śniadania poniżej ogólnie przyjętych standardów, w tym czarne banany na talerzu oraz czarne jajka gotowane niewiadomo kiedy. Tylko w niedzielę śniadanie odpowiadało standardowi
Lidia, 3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Schönes Hotel in Bad Elster in guter Lage
Gutes Hotel in schöner Parklage von Bad Elster mit kurzen Wegen zur Therme, zum Theater und zum Zentrum.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

problemlos gut
alles wie laut Beschreibung und Bewertung erwartet- gut, Zimmer mit allem, was für Kurzurlaub gebraucht wird, Parkplatz sollte besser vorher reserviert werden, ansonsten muß auf ausreichend vorhandenen Parkplätzen an öffentlicher Straße vorlieb genommen werden, Frühstück und Restaurant ohne Tadel, gerne wieder
Verified Hotels.com guest review

8/10 Very Good

Geschäftsreise, aber alles super
Kann zum Wellnessangebot nichts sagen. Habe sehr spät eingecheckt. Personal und Chef sehr freundlich, trotz geschlossener Küche gabs noch ein Vesper. Zimmer zweckmässig eingerichtet, aber schon etwas in die Jahre gekommen. Ziemlich enge Dusche. Ruhig gelegen, Nacht sehr ruhig.Frühstück soweit OK. Alles in Ordnung, sofern ich nochmal in die Ecke muss, werd ich wiederkommen.
Verified Hotels.com guest review