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All properties in Pokolbin, New South Wales, Australia
1 room, 2 adults

Mercure Resort Hunter Valley Gardens

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Cnr Broke And Macdonald Road, Pokolbin, NSW, 2320, Australia

4.5-star motel with full-service spa, connected to a shopping center, near Hunter Valley Gardens
  • Free WiFi and free parking
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Restrictions related to your trip

New South Wales may have travel restrictions in place due to COVID-19. 

  • The hotel ground is quite beautiful and peaceful. Room looks a bit small or 4 of us…Jan 1, 2021
  • The room was clean and had a reasonable view. The guests in the room next door were…Nov 19, 2020

Mercure Resort Hunter Valley Gardens

from P4,595
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Studio, 2 Double Beds
  • Studio, 1 King Bed

What’s around Mercure Resort Hunter Valley Gardens

Landmarks

  • Hunter Valley Gardens - 13 min walk
  • Hope Estate - 18 min walk
  • Tempus Two Winery - 4 min walk
  • Roche Estate - 5 min walk
  • Brokenwood Wines - 7 min walk
  • Tamburlaine Organic Wines - 15 min walk
  • Tower Estate - 21 min walk
  • Cypress Lakes Golf and Country Club - 27 min walk

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 58 min drive
  • Branxton Station - 15 min drive
  • Greta Station - 20 min drive
  • Lochinvar Station - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 72 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • New South Wales may have travel restrictions in place due to COVID-19.
The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the motel

Food and drink
  • Cooked-to-order breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Miniature golf on site
  • Helicopter/airplane tours on site
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Skydiving nearby
Working away
  • Conference space
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 9
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Raised toilet seat
  • Grab bar - near toilet
  • Lever door handles

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 52-cm TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Elements Restaurant - Overlooking the pool and garden, this restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Miniature golf on site
  • Helicopter/airplane tours on site
  • Playground on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Skydiving nearby

Mercure Resort Hunter Valley Gardens’s small print

Also known as

  • Mercure Hunter Valley Gardens Pokolbin
  • Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
  • Mercure Hunter Valley Resort
  • Mercure Hunter Valley Gardens
  • Mercure Resort Hunter Valley Gardens Motel
  • Mercure Resort Hunter Valley Gardens Pokolbin
  • Mercure Resort Hunter Valley Gardens Motel Pokolbin
  • Mercure Resort Hunter Valley Gardens Pokolbin
  • Mercure Hotel Pokolbin
  • Mercure Hunter Valley Resort Pokolbin
  • Mercure Resort Hunter Valley Gardens Hotel Pokolbin
  • Mercure Hunter Valley Pokolbin
  • Mercure Hunter Valley
  • Mercure Resort Hunter Valley Gardens
  • Mercure Hunter Valley Gardens

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Credit card charges are subject to an extra charge of 1.3 percent

Late check-out can be arranged for an extra charge of AUD 69.00 (subject to availability)

Rollaway beds are available for AUD 25.0 per night

Breakfast costs between AUD 12 and AUD 50 for adults, and AUD 10 and AUD 24 for children (approximately)

Cribs/Infant beds are available for AUD 15.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Resort Hunter Valley Gardens

  • Does Mercure Resort Hunter Valley Gardens offer free cancellation for a full refund?
    Yes, Mercure Resort Hunter Valley Gardens does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mercure Resort Hunter Valley Gardens?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Resort Hunter Valley Gardens?
    Yes, there's free self parking.
  • Is there a pool at Mercure Resort Hunter Valley Gardens?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Mercure Resort Hunter Valley Gardens?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Mercure Resort Hunter Valley Gardens?
    You can check in from 2 PM - 10 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 69.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Mercure Resort Hunter Valley Gardens?
    Yes, Elements Restaurant offers French cuisine and garden views. Nearby restaurants include The Cellar Restaurant (5-min walk), Oishii Japanese & Thai Restaurant (8-min walk), and Muse Restaurant (2.2 mi).
  • Is airport shuttle service offered by Mercure Resort Hunter Valley Gardens?
    Yes, an airport shuttle is available.
  • What is there to do at Mercure Resort Hunter Valley Gardens and nearby?
    Practice your swing on the tennis courts. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Mercure Resort Hunter Valley Gardens also has a winery, an outdoor pool, and a 24-hour health club, as well as a sauna, an arcade, and a garden.

Recent reviews

Good 7.8 From 215 reviews

Very good 8.0
The location was central to a few good spots around.... walking distance to hunter valley gardens and the infamous harrigans pub... roche estate across the road with awesome pizza from goldfish...hope estate a short walk as well... rooms could do with an update but the style is keeping up with the overall property design...
Vanessa, au2 night romance trip
Exceptional 10.0
Would visit again
Comfortable bed, great staff. We were given an accessible room so some of my gripes might be specific to that, but because there was no lip into the shower water went everywhere. The exhaust in the bathroom also wasn't great so it stayed steamy for a while and there were a number of cracks in the walls/grout etc. This was true for the bathroom and the bedroom. However, overall it was really comfortable and convenient and I would stay there again. We had dinner and breakfast at the restaurant. Dinner was so delicious and the waitress that served us was great. Breakfast was average and so was the service that day. We used the pool as well, that was lovely. Check-in staff were helpful, organised and informative.
au2 night trip
Good 6.0
Very average hotel in a competitive market of high performing accommodation.
au2 night trip with friends
Very good 8.0
Close to shops & gardens Easy access from car to rooms
Carol, au3 night family trip
Good 6.0
The resort was perfectly OK, but dated. Needs refurbishment and cleanliness is average.
au2 night romance trip
Good 6.0
At Check in we advised Mercure recepton that we had paid already, however they advised they had no record of payment, so wanted us to pay again for two rooms.( when checking out advised they had received payment in advance). Also at check in I asked them to check my Accor membership to confirm if we got Accor benefits if we ate at their restaurants, they advised they would check and advise me, the next morning i checked again with reception as i wanted to take the family for breakfast i was advised yes you would. After I Had breakfast at resteraunt I was told no discount. Would be good if the information they provide is accurate asaand timely as we could then decide what we want to do. Service was average at best and seemed not to be intetested in their guests.
Darryl, au1 night trip with friends
Good 6.0
check in staff were excellent. breakfast staff were terrible. very slow. brought the wrong food to our table. got the food before our drinks. gave up waiting for a glass for our water.
NM, au1 night romance trip
Good 6.0
Great location
Staff were amazing. Room was tired e.g. Bathroom tiles cracked, paint in shower peeling and net curtain ripper. Had some trouble gaining access to our room on Friday room but very gentleman from reception resolved eventually
au3 night trip
Fair 4.0
We expected that breakfast would only be a continental room service but did not expect to find on check out that we had been charged $20 each for cereal / a basic fruit salad / slice of bread each
au2 night romance trip
Exceptional 10.0
Great location and a beautifully kept property. Room was perfect for 4 of us.
Gab, au2 night family trip

Mercure Resort Hunter Valley Gardens