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All properties in Sanya (and vicinity), Hainan, China

The Ritz-Carlton Sanya, Yalong Bay

Luxury hotel with full-service spa, connected to a shopping center, near Yalong Bay

  • Free WiFi and free parking
From
P10,415

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 120.
1 / 120Outdoor Pool
Yalong Bay Sanya Hainan, Sanya (and vicinity), 572000, Hainan, China
8.6.Fabulous.
  • Very nice hotel

    Apr 9, 2021

  • Great property, enjoyed out door restaurant by the beach and the great acoustic guitarist…

    Dec 18, 2020

See all 44 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 452 guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 5 outdoor pools

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)

What’s around

  • On the beach
  • Yalong Bay - 3 min walk
  • Yalong Bay Tropical Paradise Forest Park - 2.6 mi / 4.1 km
  • Sun Bay - 3.3 mi / 5.4 km
  • Luhuitou Park - 13.5 mi / 21.8 km
  • Dadonghai Beach - 14.1 mi / 22.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Balcony, Garden View
  • Premier Room, 1 King Bed, Ocean View
  • Club Room, 1 King Bed, Ocean View
  • Room, 1 King Bed, Pool Access (Lagoon)
  • Villa, 1 Bedroom, Oceanfront
  • Room, 1 King Bed, Balcony, Ocean View
  • Villa, 1 Bedroom, Garden View
  • Club Suite, 1 Bedroom, Non Smoking, Ocean View
  • Room, 1 King Bed, Balcony, Resort View
  • Suite, 1 Bedroom, Ocean View
  • Villa, 2 Bedrooms, Pool Access, Oceanfront
  • Room, 2 Double Beds, Balcony, Resort View
  • Deluxe Room, 2 Double Beds, Balcony, Garden View
  • Room, 2 Double Beds, Balcony, Ocean View
  • Room, 2 Double Beds, Pool Access
  • Premier Room, 2 Double Beds, Ocean View
  • Club Room, 2 Double Beds, Ocean View
  • Family Suite, 1 Double Bed, Garden View

Location

Yalong Bay Sanya Hainan, Sanya (and vicinity), 572000, Hainan, China
  • On the beach
  • Yalong Bay - 3 min walk
  • Yalong Bay Tropical Paradise Forest Park - 2.6 mi / 4.1 km

What’s around

Landmarks

  • On the beach
  • Yalong Bay - 3 min walk
  • Yalong Bay Tropical Paradise Forest Park - 2.6 mi / 4.1 km
  • Sun Bay - 3.3 mi / 5.4 km
  • Luhuitou Park - 13.5 mi / 21.8 km
  • Dadonghai Beach - 14.1 mi / 22.7 km
  • Sanya Bay - 14.3 mi / 23 km
  • Dadong Sea - 14.4 mi / 23.1 km
  • Sanya International Shopping Center - 14.9 mi / 24.1 km
  • Haitang Bay - 15.9 mi / 25.6 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 30 min drive
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 452 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property offers shuttle service to and from Sanya Begonia Bay Internation Shopping Centre with required 24-hour advance notice during scheduled hours.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 18299
  • Conference space size (meters) - 158
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • French
  • Russian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

SPA has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Fresh 8 - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner.

Pearl Chinese Restaurant - This restaurant serves lunch and dinner. Open daily.

Sofia-Italian Restaurant - Overlooking the garden, this restaurant serves dinner only. Open daily.

Sand-Beach Grill - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Small print

Also known as

  • Ritz-Carlton Hotel Sanya
  • The Ritz Carlton Sanya, Yalong
  • The Ritz-Carlton Sanya, Yalong Bay Hotel
  • The Ritz-Carlton Sanya, Yalong Bay Sanya
  • The Ritz-Carlton Sanya, Yalong Bay Hotel Sanya
  • Ritz-Carlton Sanya
  • Sanya Ritz-Carlton
  • Ritz Carlton Hotel Sanya
  • Ritz Sanya
  • The Ritz-Carlton Sanya Yalong Bay Hainan
  • Ritz-Carlton Sanya Yalong Bay Hotel
  • Ritz-Carlton Sanya Yalong Bay

Optional extras

Rollaway beds are available for CNY 525.0 per day

Buffet breakfast is offered for an extra charge of CNY 288 for adults and CNY 144 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7:00 AM to 10:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Ritz-Carlton Sanya, Yalong Bay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring garden views. Nearby restaurants include Double Happiness (8-min walk), Bereza (2.2 mi), and Съедобный Фаст фуд. Цены нормальные. Картофель фри 6 юаней. (2.2 mi).
  • Practice your swing on the tennis courts. Additional recreation onsite includes basketball, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. The Ritz-Carlton Sanya, Yalong Bay also has 2 bars, a 24-hour fitness center, and a sauna, as well as an arcade and a garden.
8.6.Fabulous.
  • 2.0.Poor

    worst hotel

    This is the worst hotel I have ever stayed in

    JIE, 1 night trip with friends, Jul 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Die Mitarbeiter waren sehr freundlich und Hilfsbereit. Das Hotel ist sehr schön aber es sind schon ein paar Renovation notwendig. Z.B. bei den Pools funktionieren nur wenige Massagedüsen. Das Essen wiederum war sehr gut und auch die Auswahl an Morgenbuffet gross.

    Daniel, 6 night family trip, Jul 30, 2020

    Verified Ebookers guest review

  • 4.0.Fair

    The hotel’s architecture, the landscaping , the pool, the spa, the food and the cleanliness are all great, but the service is the poorest I have ever experienced at a Ritz-Carlton property. The staff are truly lovely and very hard working, but their training is clearly lacking, procedures are haphazard and the property is not led well by the GM. I had to make many, many complaints - handled well by the F&B manager, Fethi and the Hosptality manager, Elaine (she is AMAZING and without her personal intervention and incredible support, we would have left after the first couple of days), but the despite this, did not see the GM at all, not once, around the property. In the end, I made an appointment to see him and he didn’t turn up for the appointment! He did apologize for not coming, claiming he had been at another appointment that over ran, but that sort of poor management, attention to detail and downright rudeness is a clear example of all that is wrong with his hotel. I would never stay there again and indeed, am reconsidering my 20 years of loyalty to Ritz-Carlton properties. A bitterly, bitterly disappointing trip.

    Grainne, 10 night romance trip, Jul 5, 2020

    Verified Expedia guest review

  • 6.0.Good

    Expected better for a ritz Carlton. Breakfast was good with tons of selection. That was the best part. Toilet sink shower clogs and slow draining. Broken outlets. Carpet smells like mildew. Pool was nice

    4 night family trip, Dec 25, 2019

    Verified Expedia guest review

  • 6.0.Good

    We were not happy with the balcony with a wall which was blocking the beautiful view.

    3 night trip, Nov 13, 2019

    Verified Expedia guest review

  • 4.0.Fair

    I would say overall the property is beautiful. Where the property falls apart is the language. Language/mass confusion was a common theme. Being from Canada and traveling in China I’ve come to expect language barriers. But I have yet to see a situation so poorly handled like this property. Starting with arrival. A room was booked online as a resort view. However the hotel said to them, that qualified as a garden view. To me that makes no sense. Moving forward. The luggage was to be brought up to the room upon check in. The bags never came, we called down and they had no idea what luggage even meant. After further explanation, luggage was understood and an hour later the bags showed up. Adding insult to injury, the phone range 3 times after stating that they needed a luggage number. At this point the phone ringing woke up our infant child over and over after a long day of flying this was not great. Explaining that the luggage had arrived and the luggage number was no longer necessary the calling finally subsided. Next: room service was ordered, again a process considering no one spoke enough English to even process what a a chicken club sandwich was. Which to me just doesn't make sense. Considering the menu is in English, you’d hope at minimum someone could understand enough to just put an order in. Sadly the food showed up cold, and late. The order was incorrect. Additionally the air conditioning did not work. Entire stay was an over heated mass mis-communication of a stay.

    4 night family trip, Nov 3, 2019

    Verified Expedia guest review

  • 6.0.Good

    This is a very beautiful resort. I loved the food in the Sand Restaurant. In the morning i had to wait up to half an hour to get seated for breakfast. That is not what I would expect from a Ritz Carlton. The pools are very nice, however the massage jets don’t work. The evenings are rather boring. Besides a DJ there is nothing going on. The SPA center is gorgeous.

    3 night trip, Jun 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful Ritz

    Fantastic hotel. Rooms were huge and beautiful with great amenities. Breakfast went on and on - it was amazing. Several pools allowed privacy- beach was clean, water was great. My only complaint is that the restaurants at the Ritz were crazy expensive and better to go into town for dinner.

    Roberta, 3 night romance trip, Jun 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sanctuary in Sanya

    The hotel is beautiful. The design blends with the beautiful grounds and pools. There are several restaurant options, including a delicious Italian restaurant. The spa facilities were extensive and elegant. The rooms are spacious. The staff was helpful. English speakers among the staff were few but between hand signals, smiles and Google translates we navigated our way through well. Signage and menus are in Chinese and English. The resort does cater to families so be prepared for lots of little ones. That said, it did not affect our adult get away. There are lots of areas and activities that cater to families which allows adults to get away and enjoy quiet areas. It is a beautiful resort in a peaceful, scenic location. Definitely a “yes” if you find yourself in this beautiful corner of the world.

    4 night trip with friends, Apr 24, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    not romantic service

    The hotel will say your room is not available and up sell you to pay more in order for you to be able to check in

    1 night romance trip, Jan 12, 2019

    Verified Hotels.com guest review

See all 44 reviews