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Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Exterior
Indoor pool
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast
Lobby lounge

Overview of Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

2.5 star property
Jacksonville hotel with indoor pool and 24-hour fitness
8.0 out of 10 Very Good
8.0/10 Very Good

284 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
Map
2501 Holliday Lane, Jacksonville, IL, 62650
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Spa tub
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 113 min drive

Restaurants

  • McDonald's - 4 min drive
  • Casey's General Store - 4 min drive
  • Taco Bell - 4 min drive
  • Wendy's - 5 min drive
  • Buffalo Wild Wings - 6 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Enjoy your visit to Jacksonville with a stay at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 69 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6 AM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Spa tub
  • At least 10% of profits reinvested in community & sustainability
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar near toilet
  • Grab bar in shower
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville an IHG Hotel
"Holiday Inn Express Hotel Suites Jacksonville an IHG Hotel"

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel?
You can check in from 3 PM - 6 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel and nearby?
Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel has an indoor pool and a 24-hour fitness center, as well as a spa tub.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

8/10 Very Good

Trip to see the sites
Clean room comfortable beds. Neighboring room up at 4 with a loud TV.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Aaron, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Robin, 4-night trip
Verified Hotels.com guest review

6/10 Good

cheryl, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jill, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I am very disappointed
I am very disappointed by how the welcomed me. They didn't have towels and the restroom was woman's hair even though I was just me (male).
1-night business trip
Verified Hotels.com guest review

2/10 Poor

We were unable to check in because Holiday Inn express said that our reservation has been canceled by you. We had to find a different hotel, and I expect a full refund in addition to a voucher for another night.
Becca, 1-night trip
Verified Travelocity guest review

2/10 Poor

Diane, 1-night trip
Verified Expedia guest review

2/10 Poor

Nancy, 1-night trip
Verified Expedia guest review