Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Cozumel, Quintana Roo, Mexico
1 room, 2 adults

Secrets Aura Cozumel

4.5-star4.5 stars
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600, Mexico

Adults-only beachfront resort with spa, near Paradise Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Lovely stay, preferred club was nice and included super nice lotions, suntan lotion,…Dec 12, 2020
  • As a frequent world traveler, this is the worst "resort" I have ever stayed at. The…Oct 16, 2020

Secrets Aura Cozumel

from P7,932
  • Junior Suite, 1 King Bed, Ocean View
  • Junior Suite Swim up Ocean View
  • Deal of the Day
  • Junior Suite, Pool View
  • Junior Suite Swim up Pool View
  • Preferred Tropical View Junior Suite
  • Preferred Ocean Front Junior Suite
  • Preferred Ocean View Junior Suite
  • Junior Suite, Ocean View
  • Preferred Club Ocean View Swim up Junior Suite
  • Preferred Club Tropical View
  • Preferred Club Superior Jr. Suite Ocean View
  • Preferred Club Rooftop Ocean Front Suite with Plunge Pool
  • Breakfast Plan Junior Suite Pool View King Bed
  • Breakfast Plan Junior Suite Ocean View King
  • Breakfast Plan Junior Suite Ocean View Double
  • Breakfast Plan Junior Suite Swim Up Pool View

What’s around Secrets Aura Cozumel

Landmarks

  • On the beach
  • Paradise Beach - 5 min walk
  • Playa Mia Grand Beach and Water Park - 12 min walk
  • Mr. Sancho's Beach Club - 13 min walk
  • Arrecifes de Cozumel National Park - 2 min walk
  • Corona Beach - 42 min walk
  • San Francisco Beach - 2.6 mi / 4.2 km
  • Chankanaab Beach Adventure Park - 2.9 mi / 4.7 km

Getting around

  • Cozumel Intl. Airport (CZM) - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 266 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free uncovered onsite self parking

  • Free uncovered onsite valet parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 5 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Free bicycles on site
  • Fishing on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2007
  • Elevator
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Secrets Aura Cozumel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Spa/beauty facilities and services

Spa

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Windows - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Barefoot Grill - This beachfront restaurant serves lunch only.

Oceana - This beach seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Bordeaux - Overlooking the pool, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Gohan - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Secrets Aura Cozumel’s small print

Also known as

  • Aura Cozumel Secrets
  • Secrets Cozumel Aura
  • Aura Cozumel Grand Hotel Cozumel
  • Secrets Aura
  • Secrets Aura Cozumel All Inclusive All-inclusive property
  • Secrets Aura All Inclusive All-inclusive property
  • Secrets Aura Cozumel All Inclusive
  • Hotel Secrets Aura Cozumel - All Inclusive Cozumel
  • Secrets Aura Cozumel All Inclusive Hotel
  • Secrets Aura All Inclusive Hotel
  • Aura Secrets Cozumel
  • Secrets Aura All Inclusive
  • Cozumel Secrets Aura Cozumel - All Inclusive Hotel
  • Hotel Secrets Aura Cozumel - All Inclusive
  • Secrets Aura Cozumel - All Inclusive Cozumel
  • Secrets Aura Cozumel Inclusive
  • Cozumel Secrets Aura
  • Secrets All Inclusive Cozumel
  • Secrets Aura Cozumel Resort
  • Secrets Aura Cozumel Cozumel
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  • Secrets Aura Cozumel Resort Cozumel
  • Secrets Aura Cozumel Optional All Inclusive
  • Secrets Aura All Inclusive
  • Secrets Aura Cozumel
  • Secrets Aura Cozumel All Inclusive
  • Secrets Cozumel
  • Secrets Cozumel All Inclusive

Policies

Access to the sister property is limited and subject to availability. Some restaurants might not be granted.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Secrets Aura Cozumel

  • Does Secrets Aura Cozumel offer free cancellation for a full refund?
    Yes, Secrets Aura Cozumel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Secrets Aura Cozumel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Secrets Aura Cozumel?
    Yes, there's free self and valet parking.
  • Is there a pool at Secrets Aura Cozumel?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Secrets Aura Cozumel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Secrets Aura Cozumel?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Secrets Aura Cozumel?
    Yes, there are 5 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views. Nearby restaurants include Sunscape Sabor Cozumel (4-min walk), Carlos and Charlie's (6-min walk), and Playa San Francisco (7-min walk).

Recent reviews

Good 7.8 From 508 reviews

Fair 4.0
The staff around the property was great very friendly and helpful. We had to change 3 rooms while there due to the poor conditions of the rooms 2 had no ac the drains wouldn’t work one had a dead cockroach on the floor I’m all for free tropics but that was off putting. Needless to say we won’t be back.
ZN, us4 night romance trip
Exceptional 10.0
Fantastic!!!!
DAREECE, us8 night family trip
Very good 8.0
Due to COVID food choices are limited so check the schedules and plan ahead. MEN NEED LONG PANTS TO EAT DINNER IN SOME RESTAURANTS! If you forget the gift shop has some for $42.
Rebecca, us5 night romance trip
Exceptional 10.0
The staff for the most part was very helpful and accommodating, All of the wait staff was awsome. There are only a couple things that I thought could use improvement. #1. I tried to get some change for tips ($5 bills) or $1 bills, they didn't have enough. I was tipping $10 for each dinner, $5 for lunch and bar services, I am sorry but I can't afford to tip $20 a time. #2. We had to pay a fee for the dive boat to pick us up at the dock. (dock fee) REALLY! It wass only $2 per person per day, but its' the principal.
Tony, us7 night romance trip
Good 6.0
Decent place for middle grounders, needs upgrades, definitely not “luxury” but they did do their best to accommodate
Brian, us3 night romance trip
Exceptional 10.0
We reserved a swim up ocean view jr suite and it was wonderful! We would certainly vacation here again and request the same room. All the staff was very friendly although the majority of the restaurant service was slow and sometimes forgetful of requests. There were planned activities during the day and nightly entertainment of some kind. The Sky Bar has beautiful ocean views and live music or DJ in the evening. The food was not gourmet but the overall experience for us made up for that. It will be interesting to see the difference when they can return to 100% occupancy and open all venues.
Chris, us7 night trip with friends
Exceptional 10.0
Beatiful resort the food was great especially at the french restaurant and the staff really made our experience phenomenal. Leo, Brite and Isabella were amazing!
Deima, us7 night romance trip
Fair 4.0
This secrets hotel is a bit run down. Our bedroom had block mold all over it due to condensation from an Air Conditioning unit that leaked water when turned on or off. The entire floor of the hotel room would have a glaze of water on the tile making it extremely slippery. Changing rooms was not an option although the hotel wasn't booked at capacity. In our package we have a bottle of wine included, it took us asking 8 times at the front desk and for us to get a manager involved for us to finally receive a 5 dollar bottle of white wine. The hotel is ALL INCLUSIVE but yet on Expedia you can buy just breakfast, which many people do. The problem is all hotel food and drinks may NOT BE PURCHASED outside of the All Inclusive plan so you are literally trapped far away from centro with no options nearby for food and drinks. Make sure to rent a car if not going to the all inclusive plan as centro taxi rides are far away and add up quick. I definitely would not stay here again and this includes all Secret hotels after this experience.
Eric, us3 night romance trip
Exceptional 10.0
Loved the a la carte restaurants. We have been to four all inclusives on Cozumel and Secrets had the best a la carte food by far. Hated the mosquitoes but just that time of year.
Bryan, us9 night romance trip
Very good 8.0
We where ther September 4th-11th 2020 and I think due to COVID they where a little under staffed so the grounds where messy. And they said the food selection was very limited. Same breakfast menu every day. The staff that was there was great and friendly.
AdamM., us7 night romance trip

Secrets Aura Cozumel