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All properties in Cuenca, Azuay, Ecuador

Hotel Boutique Santa Lucia

4-star hotel in Downtown Cuenca with 2 restaurants and bar/lounge

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
P4,603

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  • Hotel Boutique Santa Lucia
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Hotel Boutique Santa Lucia. Image 1 of 29.
1 / 29Hotel Boutique Santa Lucia
Antonio Borrero 8 44 Y Sucre, Cuenca, 10150, Azuay, Ecuador
8.4.Very good.
  • It is a small boutique hotel with a homey feel with great staff and treated me like…

    Jun 21, 2021

  • Great place and staff

    Jun 4, 2021

See all 49 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Convenient
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub

Property highlights

Main amenities

  • 20 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 24-hour business center
  • Airport pick-up service
  • In-room childcare

What’s around

  • In Downtown Cuenca
  • Calderon Park - 1 min walk
  • Convent of the Assumption - 2 min walk
  • Esqueletologia Museum - 3 min walk
  • New Cathedral of Cuenca - 3 min walk
  • Museum of the Canari Identity - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Triple Room
  • Single Room
  • Standard Double Room, 1 Double Bed
  • Twin Room

What’s around

Landmarks

  • In Downtown Cuenca
  • Calderon Park - 1 min walk
  • Convent of the Assumption - 2 min walk
  • Esqueletologia Museum - 3 min walk
  • New Cathedral of Cuenca - 3 min walk
  • Museum of the Canari Identity - 4 min walk
  • Las Conceptas Museum - 5 min walk
  • San Francisco Plaza Market - 5 min walk
  • Church of Santo Domingo - 6 min walk
  • Plaza Rotary Market - 7 min walk
  • San Cenaculo Church - 7 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
map
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Antonio Borrero 8 44 Y Sucre, Cuenca, 10150, Azuay, Ecuador

At a glance

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 1 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 15

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Free cooked-to-order breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Ecotours nearby

Working away

  • 24-hour business center
  • Conference space
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1856
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Minibar
  • Iron/ironing board
  • Washer/dryer

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

SANTA LUCIA - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

LA PLACITA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Wired Internet access is available in guestrooms for USD 10 per stay (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30 per stay
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children between the ages of 1 and 10 costs USD 0

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

Also known as

  • Boutique Santa Lucia
  • Hotel Hotel Boutique Santa Lucia
  • Boutique Santa Lucia Cuenca
  • Boutique Santa Lucia Cuenca
  • Hotel Boutique Santa Lucia Hotel
  • Hotel Boutique Santa Lucia Cuenca
  • Hotel Boutique Santa Lucia Hotel Cuenca
  • Boutique Santa Lucia Cuenca
  • Hotel Boutique Santa Lucia
  • Hotel Boutique Santa Lucia Cuenca
  • Hotel Boutique Santa Lucia Cuenca
  • Boutique Santa Lucia Cuenca
  • Boutique Santa Lucia
  • Hotel Hotel Boutique Santa Lucia Cuenca
  • Cuenca Hotel Boutique Santa Lucia Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Boutique Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 1 PM - 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Italian cuisine and garden views. Nearby restaurants include Cafe del Parque (3-min walk), La Viña (3-min walk), and Panadería El Dorado (3-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is USD 12 per vehicle.
8.4.Very good.
  • 6.0.Good

    Poor service

    The staff was very rude and wanted to charge extra for the 2nd person when Temy reservation clearly said two people. Also they do not have air conditioners at this property.

    Tania, 1 night trip, Jun 1, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Bad CS!

    Bad customer service

    Tania, 1 night trip, May 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Definitely would stay here again

    1 night trip, May 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful staff - the best. Two excellent restaurants. Evening dinners were spectacular. The entire property is spotless. Very secure.

    3 night trip, Mar 27, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The hotel is just lovely. It has an old world European feel and our room was was spacious with a very comfortable bed and great water pressure in the shower. The location is perfect and the staff is very helpful, especially Barbara who helped us organize some excursions.

    4 night romance trip, Nov 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Colonial building and superb service!

    Stayed 4 nights at this colonial building. The room and bath were very spacious, clean and comfortable. The bed is luxurious! Breakfast was the best we had after one month in Ecuador: continental offerings plus option for made-to order eggs and delicious coffee. The staff were most helpful and friendly, especially Victor Hugo and Stephania at the front desk. The internet service was weak on the third floor so we were quickly offered a room on the second floor were the WiFi service was fast! The manager had an IT guy working on the service within minutes. The hotel is located in the historical area within walking distance of all tourist attractions and numerous restaurants and shops. I highly recommend this boutique hotel were we found superb service in a lovely historical building with modern conveniences. We will return to beautiful Cuenca and Santa Lucía Hotel.

    Lidia, 4 night trip, Nov 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Wonderful, old Spanish villa with great atmosphere and service. Had a problem one night when work was being conducted on the hotel's plumbing. the smell was awful.

    2 night trip, Aug 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It's a colonial property so very unique! Location-wise it's in the heart of the colonial center, so walking distance to the best tourist attractions.

    1 night romance trip, Jul 14, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    A piece of colonial history, with modern updates

    Colonial-style hotel with superb location, updated amenities and spacious rooms. We were enamored with the 19th century decor (the building dates back to the mid-1800s, and retains many of the same frescoes, flooring and detailing). At the same time, the bathrooms were modern, and the rooms were incredibly spacious, making this a highly-recommended property. The restaurant was just average, but there are a myriad of outstanding dining options within walking distance.

    Carlos, 2 night family trip, Jun 5, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    No elevator, no heating / AC in the room, dubious locks on the doors

    1 night business trip, Feb 11, 2019

    Verified Expedia guest review

See all 49 reviews