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1 room, 2 adults

Cozystay Signature: Lake Okanagan Resort

3-star3 stars
2751 Westside Road, Kelowna, BC, V1Z3T1, Canada

3-star beachfront condo resort with golf course, near Okanagan Lake
  • Free WiFi and free parking
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Restrictions related to your trip

British Columbia may have travel restrictions in place due to COVID-19. 

  • It’s a great place to stay, but the cleanliness of the room should be done more in detail…Nov 11, 2020
  • This place exceeded our expectations. The pictures looked deceptively like the original…Nov 6, 2020

Cozystay Signature: Lake Okanagan Resort

from P4,772
  • Studio Suite, 2 Queen Beds
  • Signature Villa, 3 Bedrooms
  • Signature Villa, 1 Bedroom

What’s around Cozystay Signature: Lake Okanagan Resort

Landmarks

  • On the waterfront
  • Volcanic Hills Estate Winery - 12.7 mi / 20.4 km
  • Royal LePage Place - 13.4 mi / 21.5 km
  • Quails' Gate Estate Winery - 13.8 mi / 22.2 km
  • Mission Hill Family Estate - 14.8 mi / 23.9 km
  • Shannon Lake Golf Course - 15.2 mi / 24.5 km

Getting around

  • Kelowna Intl. Airport (YLW) - 37 min drive

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • British Columbia may have travel restrictions in place due to COVID-19.
The front desk is open daily from 9:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests making same day bookings after 5 PM are required to call the hotel to confirm their arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

  • Up to 40 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

* See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English.

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Beach bar
Things to do
  • Basketball on site
  • Golfing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Playground on site
  • Water skiing on site
  • Mountain biking nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • One meeting room
  • Conference center
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 14
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Picnic area
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually furnished
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Microwave
More
  • Housekeeping - once per stay

Special features

Recreation

On Site

  • Golf course on site
  • Marina on site
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Basketball on site
  • Golfing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Playground on site
  • Water skiing on site
  • Free water park access

Nearby

  • Mountain biking nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Cozystay Signature: Lake Okanagan Resort ’s small print

Also known as

  • Lake Okanagan Resort
  • Cozystay Signature: Lake Okanagan Resort Condominium resort
  • Lake Okanagan Kelowna
  • Lake Okanagan Resort West Kelowna
  • Lake Okanagan Resort Kelowna
  • Okanagan Lake
  • Okanagan Lake Resort
  • Okanagan Resort
  • Resort Okanagan
  • Cozystay Signature: Lake Okanagan Resort West Kelowna

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from June to September.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Contactless check-out is available.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    Deposit: CAD 300.00 per stay

    Pet deposit: CAD 150 per stay

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-in between 8:00 PM and 11:00 PM can be arranged for an extra charge of CAD 25

    Late check-out can be arranged for an extra charge (amount varies)

    Pets are allowed for an extra charge of CAD 30 per pet, per night

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Cozystay Signature: Lake Okanagan Resort

    • Does Cozystay Signature: Lake Okanagan Resort offer free cancellation for a full refund?
      Yes, Cozystay Signature: Lake Okanagan Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Cozystay Signature: Lake Okanagan Resort ?
      This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
    • Is parking offered on site at Cozystay Signature: Lake Okanagan Resort ?
      Yes, there's free self parking.
    • Is there a pool at Cozystay Signature: Lake Okanagan Resort ?
      Yes, there are 2 outdoor pools.
    • Are pets allowed at Cozystay Signature: Lake Okanagan Resort ?
      Yes, cats and dogs are welcome, with a maximum weight of 40 lbs per pet. There's a charge of CAD 30 per pet, per night, and there's also a deposit of CAD 150 per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Cozystay Signature: Lake Okanagan Resort ?
      You can check in from 3:00 PM - 8:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge. Contactless check-out is available.
    • Are there restaurants at or near Cozystay Signature: Lake Okanagan Resort ?
      Yes, there's an onsite restaurant.
    • Is there an onsite casino at Cozystay Signature: Lake Okanagan Resort ?
      No, this condo resort doesn't have a casino, but Lake City Casino (22-min drive) is nearby.
    • What is there to do at Cozystay Signature: Lake Okanagan Resort and nearby?
      Have fun with onsite activities like kayaking, water skiing, and motor boating, and practice your swing at the golf course. Additional recreation onsite includes basketball. Enjoy a relaxing soak in one of the 2 spa tubs and an invigorating swim in one of the 2 outdoor swimming pools. Cozystay Signature: Lake Okanagan Resort also has a private beach and a seasonal outdoor pool, as well as a sauna and a picnic area.

    Recent reviews

    Good 7.6 From 217 reviews

    Good 6.0
    The room was quite nice and had great view. BUT, service was terrible, nobody answered the phone despite calling at many different times, no face clothes were supplied, we had to clean the room ourselves to avoid a $50 charge, had to take the trash out to a super stinky building, the front desk was a hovel with a clerk who was absent when we arrived, the toilet was too short (close to the floor), and it felt generally poorly run.
    ca2 night trip
    Fair 4.0
    We visited the Lake Okanagan Resort in October 2020. My initial contact with the hotel was not positive. I received an automated incomplete text message requesting that we call ahead to confirm our estimated check-in time. The person who answered the phone seemed confused as to the reason for my call and gave short impatient answers to my questions. We arrived late in the evening and were provided with a poorly printed (illegible) map and some rough directions to our building. When we entered our unit it was like a sauna so my husband quickly opened the balcony door and windows to let some cool air in. Within minutes the unit was filled with more than 20 wasps and we later discovered a wasps nest embedded in the siding of the building over our balcony that seemed to contain hundreds of them. This rendered the balcony off limits and meant we spent the duration of our stay gradually ridding the unit of wasps. Regarding cleanliness and general upkeep, I was disappointed to see clumps of hair and dirt drifting across the floors when the sun shone through the window. The furnishings were worn, uncomfortable and stained. The kitchenware was sparse. There was no dishwasher detergent provided and it worried me that we were likely relying on the previous guest’s dish washing skills during a global pandemic. The amenities would likely have been one of the more redeeming features of our stay but most were closed for the season.
    ca3 night family trip
    Fair 4.0
    Would not recommend this hotel at all. Over priced and rooms are nothing like advertised. Rooms and location were nothing like on website. There is also no view of lake. Hotel in deserate need of an overhaul. Floors in our room were wobbly and we were worried we might go through them. And when walked on them they were so noisey. Has cable tv but feel like watching tv from the 70s as no HD. Check in staff were not pleasant -seemed more of an inconveince to them when checking in. I took the time to check out so I could return keys and not leave room unlocked. I was basically asked what did I want and no effort to ask how stay was. Again would not recommend this hotel to anyone.
    Michelle, ca1 night family trip
    Good 6.0
    Great view and beautiful room for the price! Beach close by and the scenery is awesome! However the resort looks abandoned and run down. In the daylight you can see smears and splatter all over the windows and surfaces in your room, as well had to kill a constant flow of wasps and stink bugs that were already inside the room before opening any windows or doors. Talked to a few people that live at the resort and they said after the current Chinese owners took over the place is falling apart, you can find numerous articles on google. However it was a good time regardless and for the view and the size of the room and price I would go back again. The 2 lower newer buildings are the best ones, the others look reminiscent of “The Shining”. Bring groceries and supplies for your stay and you’ll find it hard not to enjoy yourself regardless, especially if you bring your boat!
    ca2 night trip with friends
    Poor 2.0
    Do Not Stay Here
    Old, dilapidated property, crumbling cement, roadways barely in drivable condition. Beds were a total disaster, deeply slumped in the middle. Wash your own dishes, remove your own garbage.... might have been nice in the 1980s, but certainly not now. Should be $69/night.
    John, ca2 night trip
    Very good 8.0
    Nice stay
    The location overall is beautiful. Our room was at the far end so it’s far from the beach but we can see the water. Nice trails though around the area. Beds were comfortable, lots of room for a playpen to be set up. Room had lots of dead little bugs so I didn’t enjoy that and it could use blinds that were darker and worked properly.
    Emma, ca1 night family trip
    Very good 8.0
    Lake Okanagan beachfront stay
    Lake Oconee offers a unique experience. We stayed there in late September so it was a little cooler but we still enjoy time sitting at the beach. It's a bit of a walk down for most of the condos they definitely need some stairs down to the beach. But I was told that during the summer they do have a shuttle that would take you. the pool had limited hours due to Covid and it was a real pain to have to sign in and get a key and we never ended up using it as one of the pools was sitting empty and dirty. It wasn't very appealing. Overall we had a good stay.
    Stephanie, ca1 night trip with friends
    Very good 8.0
    Pretty cool Place, we had no idea what to expect, it was way more then we thought we were getting.. beautiful location, wonderful property! Inside the suite was clean and roomy however a little more then I like for cob webs and spider webs. ( corners and around windows could be cleaner) A broom for patio would have been great to get rid of all the webs and spiders.. Other then that we look forward to going back and spending some time there, just on the resort! 😊
    Donna, ca2 night family trip
    Very good 8.0
    The Old Okanagan Lake Resort-
    We went for 4 nights and had a forest view from our balcony. The room came with a mini fridge, small coffee maker, sink and dishes for 2 people. We were 4 ladies and we brought an air mattress to give us more space for sleeping. We brought extra toilet paper, our own coffee Maker , Some plates, bowls, knives, a toaster, dish soap, and towels because we read the reviews. The price was right. It was quiet at night and we played cards And brought in take out food so an isolated spot worked for us. The day trip to Fintry Provincial Park, Kelowna and down to Penticton And Skaha Lake Made this a fun trip with my gal pals. We didn’t get room service or towel service at all but we were not expecting that. This was an inexpensive , clean room for us to sleep, eat take out and have breakfast before we headed out to explore the area. Nice winding road drive up the road To the resort and we saw a coyote, and mountain goats a few times. Very quiet place if you want to getaway and read and relax. There is a Golf course was right there but we did not golf this time. The 4th flag was right at the parking lot for our unit. Very hilly.
    Debbie, ca4 night trip with friends
    Fair 4.0
    We stayed in the villas, our unit was showing some wear and tear, scuff marks on the walls, lacking some of the basic amenities in the kitchen etc. Had a ground level unit and the noise from above was significant. Some frustration with the disconnect of the front desk and with cozy stay which was the actual booking when we inquired about moving units there was no response. Otherwise the property is rough around the edges, lots of empties laying around on golf course and elsewhere, course is overwatered, the “hiking trails” are not maintained and be aware of the hill to climb to get up and down to the beach. The beach itself is by far the best part of the resort.
    ca3 night romance trip

    Cozystay Signature: Lake Okanagan Resort