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Hotel Hospes Puerta de Alcalá

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Gran Via Street
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Hotel Hospes Puerta de Alcalá

Photo gallery for Hotel Hospes Puerta de Alcalá

Breakfast, lunch, dinner served; Spanish cuisine, alfresco dining
Exterior
Property amenity
Breakfast, lunch, dinner served; Spanish cuisine, alfresco dining
Shower, rainfall showerhead, designer toiletries, hair dryer

Overview of Hotel Hospes Puerta de Alcalá

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
Plaza de la Independencia 3, Madrid, Madrid, 28001
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace

Room options

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Dreamer´s Double Room

Premium bedding, down comforters, minibar, in-room safe

Dreamer´s Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (with extra bed)

Premium bedding, down comforters, minibar, in-room safe

Double Room (with extra bed)

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room, City View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About this area

What's nearby

  • In Salamanca
  • Gran Via Street - 10 min walk
  • Prado Museum - 12 min walk
  • Puerta del Sol - 16 min walk
  • Plaza de Santa Ana - 16 min walk
  • El Retiro Park - 20 min walk
  • WiZink Center - 20 min walk
  • Plaza Mayor - 23 min walk
  • Royal Palace of Madrid - 28 min walk
  • Puerta de Alcalá - 1 min drive
  • Calle de Alcalá - 1 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
  • Madrid Recoletos Station - 6 min walk
  • Madrid Atocha Station - 20 min walk
  • Atocha Cercanías Station - 20 min walk
  • Retiro Station - 3 min walk
  • Banco de Espana Station - 7 min walk
  • Serrano Station - 9 min walk
  • Airport drop-off service
  • Area shuttle (surcharge)

Restaurants

  • Cappuccino Madrid - 1 min walk
  • Aarde - 1 min walk
  • Ramses Natsuki - 1 min walk
  • Patio de Leones - 1 min walk
  • El Perro y la Galleta - 2 min walk
Map

About this property

Hotel Hospes Puerta de Alcalá

Putting you just a 5-minute drive from Gran Via Street and Puerta del Sol, Hotel Hospes Puerta de Alcalá offers airport drop-off service (available 24 hours) for EUR 99 per vehicle. You can visit the spa to indulge in Thai massages, body wraps, or Ayurvedic treatments, and Spanish cuisine is served at Independencia, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a steam room. Public transportation is just a short walk: Retiro Station is 3 minutes and Banco de Espana Station is 7 minutes.

Languages

English, French, Italian, Russian, Spanish

At a glance

Hotel size

  • 42 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 39 per day)

Transfers

  • Airport drop off on request(available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Farming classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (1830 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1883
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Accessible airport shuttle

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Independencia - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 per person
  • Airport shuttle service is offered for an extra charge of EUR 99 per vehicle. Maximum occupancy 2
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per accommodation, per stay

Parking

  • Valet parking costs EUR 39 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hospes
Hospes Madrid
Hotel Hospes
Hotel Hospes Madrid
Madrid Hotel Hospes
Hospes Hotel Madrid
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hospes Puerta Alcalá
Madrid Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hotel Hospes Puerta de Alcalá Madrid
Hotel Hotel Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Madrid
Hospes Puerta Alcalá Madrid
Hospes Puerta de Alcalá
Hospes Puerta De Alcala Madrid
Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Puerta de Alcalá Hotel Madrid

Frequently asked questions

Does Hotel Hospes Puerta de Alcalá offer free cancellation for a full refund?
Yes, Hotel Hospes Puerta de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hospes Puerta de Alcalá?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of EUR 30 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Hospes Puerta de Alcalá?
Yes. Valet parking costs EUR 39 per day.
Is airport shuttle service offered by Hotel Hospes Puerta de Alcalá?
Yes, a shuttle from the hotel to the airport is available. The charge is EUR 99 per vehicle.
What are the check-in and check-out times at Hotel Hospes Puerta de Alcalá?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at Hotel Hospes Puerta de Alcalá?
No, this hotel doesn't have a casino, but Casino Gran Via (14-min walk) and Casino de Madrid (14-min walk) are both nearby.
What is there to do at Hotel Hospes Puerta de Alcalá and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and make the most of other amenities like a steam room.
Are there restaurants at or near Hotel Hospes Puerta de Alcalá?
Yes, Independencia offers alfresco dining and Spanish cuisine.
What's the area around Hotel Hospes Puerta de Alcalá like?
Hotel Hospes Puerta de Alcalá is in Salamanca, a short 3-minute walk from Retiro Station and 10 minutes' walk from Gran Via Street.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Raymond, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Guadalupe, 1-night trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lots of sound bleed into the room from the hallway and neighboring rooms — I felt like I was living in the hallway!
Yuval, 3-night trip
Verified Expedia guest review

8/10 Very Good

Great location, the best I would say.
Sebastian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

S
Diego, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Extremely bad management skills. The hotel is being offered as a 5 -star property when in fact it is only 3 stars: Breakfast is terribly administered, DO NOT book breakfast in advance. There was no one to take my order. They apologized and offered room service; but still, unacceptable for something they call 5 stars. Additionally, people at check in are not genuinely friendly. The first thing they asked me was if I wanted to pay 70€ extra per night to have a better view. They did not even consider the fact that I had Expedia VIP Access benefits. NOT GOING BACK. Superficial and badly administered property.
Andres, 1-night trip
Verified Expedia guest review

4/10 Fair

Susan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

hanan, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and welcoming staff. Excellent location for restaurants and shopping, within 15 mins walk
Yee Ting Janette, 3-night family trip
Verified Expedia guest review