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Luxury resort with full-service spa, connected to the convention center, near Playa Bucerias
This place is more than a hotel; it’s an amazing experience. This is the second time I…
Feb 23, 2021
The hotel is great, the employees are the best, the only thing that wasn't great was the…
Nov 5, 2020
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Guests under 5 years old are not allowed in the spa.
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Airport shuttle service is offered for an extra charge
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.
Guests under 5 years old are not allowed in the spa.
Parking height restrictions apply.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
We requested an Oceanview room and paid more for this additional request. Upon arrival we received a room in the main building (center building) on the second floor above the restaurant. Although it was Oceanview it was very far. The room and outside of the room smelled from the restaurant below. The room was very outdated. No comforter was provided. The refrigerator did not work. Our other friends stayed at better rooms. Multiple of our friends items “disappeared” from the pool area and was never found. I was very disappointed.
Amanda, 4 night family trip, Nov 5, 2020
Verified Expedia guest review
Amazing service staff all around! Very attentive, friendly and professional. I would recommend staying here. I stayed here during the pandemic and will be coming back again once this is all over to enjoy what they have to offer since it was limited due to COVID. By far one of the best resorts I have stayed at!
Suzie, 3 night family trip, Sep 24, 2020
Verified Expedia guest review
Loved it very relaxing and beautiful hotel, the beach is so close and staff are wonderful
4 night trip, Jul 20, 2020
Verified Expedia guest review
I liked the view and the accessibility to other areas around the resort.
Tessa, 3 night romance trip, Mar 8, 2020
Verified CheapTickets guest review
Liked the pool and beach front, the staff was super friendly, especially Astrid The gym was a little disappointing
4 night family trip, Mar 8, 2020
Verified Expedia guest review
Great location.Quiet. Great food. Great beach. Clean. Very friendly and helpful staff. Nice pools. Would be nice to have shuttle service to and from airport.
michael, 7 night trip, Feb 23, 2020
Verified Hotels.com guest review
Resort is in very good condition. Great pool, spa and gym. Perfect location for a beach getaway.
Leslie, 4 night family trip, Feb 20, 2020
Verified Travelocity guest review
Loved being able to use the sister resort. The food at the sister restaurants was much better than at Estancia. Loved the pool and pool bar at Estancia. All staff was very friendly and amazing!!!!
LeAnn, 4 night family trip, Feb 20, 2020
Verified Orbitz guest review
Everything about this resort is amazing!! All inclusive is the way to go!
5 night family trip, Feb 18, 2020
Verified Expedia guest review
This was probably the nicest resort we’ve stayed at. The rooms were gorgeous- the gym and spa were very upscale and restaurants were great. And what a location!! Staff were so friendly and accommodating as well - we loved it.
6 night family trip, Feb 15, 2020
Verified Expedia guest review