AHORN Hotel Am Fichtelberg

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Indoor pool
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Overview of AHORN Hotel Am Fichtelberg

AHORN Hotel Am Fichtelberg

3.5 star property
3.5-star ski-in/ski-out hotel with spa, near Fichtelberg Cable Car

7.2/10 Good

324 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Connecting rooms available
The price is P 5,652
Price available on 11/5/22
Map
Karlsbader Strasse 40, Oberwiesenthal, SN, 9484
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free supervised childcare
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Self parking
For families
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 34 min drive
  • Oberwiesenthal Station - 10 min walk
  • Pernink Station - 14 min drive
  • Bärenstein (Annaberg) Station - 15 min drive

Restaurants

  • Pizzeria & Eiscafe Picco - 7 min walk
  • Café Enderlein - Konditorei & Stollenmanufaktur - 7 min walk
  • Bistro Alpine - 8 min walk
  • Antalya Kebab Haus - 8 min walk
  • Café Central - 9 min walk

About this property

AHORN Hotel Am Fichtelberg

3.5-star family-friendly hotel in the mountains
At AHORN Hotel Am Fichtelberg, you can look forward to a terrace, shopping on site, and mini golf. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Indulge in a massage, reflexology, and a body treatment at AHORNWell, the onsite spa. Enjoy a meal at the two onsite restaurants. Aerobics classes are offered at the gym; other things to do include archery, sledding, and snowshoeing. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool and a children's pool, with sun loungers
  • Bike rentals, self parking (surcharge), and an electric car charging station
  • A computer station, a front desk safe, and massage treatment rooms
  • Multilingual staff, ATM/banking services, and luggage storage
  • Guest reviews give good marks for the overall value and helpful staff
Room features
All guestrooms at AHORN Hotel Am Fichtelberg offer amenities such as free WiFi. Guests reviews give good marks for the spacious rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with hair dryers
  • 48-inch LCD TVs with satellite channels
  • Heating, daily housekeeping, and phones

Languages

Czech, English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 388 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 11 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • Fitness classes
  • Basketball
  • Archery
  • Mini golf
  • Hiking/biking trails
  • Sledding
  • Shopping
  • Pool table
  • Mountain biking nearby

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference space (15845 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 1976
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator

Languages

  • Czech
  • English
  • German

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • 48-inch LCD TV
  • Satellite TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

AHORNWell has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

AZado - Onsite steakhouse.
Lobby Bar - This lobby lounge serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.10 per person, per night for adults; EUR 1.05 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

Parking

  • Self parking costs EUR 11 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 6.00 per person, per day
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

AHORN Am Fichtelberg
AHORN Am Fichtelberg Oberwiesenthal
AHORN Hotel Am Fichtelberg
AHORN Hotel Am Fichtelberg Oberwiesenthal
Am Fichtelberg Hotel
Ahorn Am Fichtelberg
AHORN Hotel Am Fichtelberg Hotel
AHORN Hotel Am Fichtelberg Oberwiesenthal
AHORN Hotel Am Fichtelberg Hotel Oberwiesenthal

Frequently asked questions

Does AHORN Hotel Am Fichtelberg offer free cancellation for a full refund?
Yes, AHORN Hotel Am Fichtelberg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at AHORN Hotel Am Fichtelberg?
As of October 6, 2022, prices found for a 1-night stay for 2 adults at AHORN Hotel Am Fichtelberg on November 5, 2022 start from P 5,652, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at AHORN Hotel Am Fichtelberg?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at AHORN Hotel Am Fichtelberg?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at AHORN Hotel Am Fichtelberg?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at AHORN Hotel Am Fichtelberg?
Yes. Self parking costs EUR 11 per night. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at AHORN Hotel Am Fichtelberg?
You can check in from 3:00 PM - 11:30 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at AHORN Hotel Am Fichtelberg and nearby?
During the winter, enjoy onsite recreation like cross-country skiing and snowshoeing and return when the snow melts for archery and hiking. Additional recreation onsite includes aerobics and basketball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. AHORN Hotel Am Fichtelberg also has a sauna and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near AHORN Hotel Am Fichtelberg?
Yes, there are 2 onsite restaurants. Nearby restaurants include Pizzeria & Eiscafe Picco (7-min walk), Café Enderlein - Konditorei & Stollenmanufaktur (7-min walk), and Bistro Alpine (8-min walk).
What's the area around AHORN Hotel Am Fichtelberg like?
AHORN Hotel Am Fichtelberg is a short 6-minute walk from Fichtelberg Ski Resort and 12 minutes' walk from Fichtelberg Cable Car.

Overall score and ratings

7.2

Good

7.6/10

Cleanliness

7.7/10

Staff & service

7.1/10

Amenities

6.9/10

Property conditions & facilities

7.5/10

Eco-friendliness

2/10 Poor

Absolutely awful - didnt have half amenities open
The service was terrible. We booked a room online that said SLEPT 4…. It was a queen sized bed, in a room with barely any walking room around the bed. Literally 2 people would have been squished, so we had to upgrade (since we had 2 children with us). Online it said that there were TWO restaurants on site (one was closed and they didn’t mention that).. online it also said they had childcare (they didnt) We were told free parking - it was 30 euro. No one spoke English. So frustrating. We were told we could walk to the hill with our 1 year old and 3 year old - it was absolute HELL and straight downhill . Our kids were so tired. To top it off, when we got to our new room that was a nice size, it only. Had 2 blankets in it (the single ones) and 2 pillows for the 4 of us. We ended up getting one more blanket and one more pillow after the first night. We also had an espresso machine in our room, but NO pods lol. It was laughable at this point. Very disappointing. The website should list all the limitations due to Covid. Will never return.
Dominique, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

This is a lovely, lively hotel on the border with the Czech Republic. The rooms are ample, the beds are comfortable, and the surroundings are indescribably beautiful. We had a bit of a communications struggle, but everything worked out perfectly. The half-board is good and definitely worth it.
Jared, 2-night family trip
Verified Orbitz guest review

6/10 Good

They overcharge on parking
Michal, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Very large hotel at the edge of town. Great views. Large dinner and breakfast buffets with plenty of choice. Staff were very helpful and friendly. Good value for money.
Sophie, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

4/10 Fair

Anmeldelse af ophold.
Værelse meget småt og meget varmt. Ikke hvad vi forventede af prisen, i forhold til hvad vi normalt betaler for hotel i den region. Morgensmads buffetten var god og med meget stort udvalg. Men vi tænker ikke at vi komme igen, alene værelset kontra prisen
Mikkel Møller, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Gelungener Aufenthalt mit köstlichem Essen :)
Es ist alter Bestand und das sieht man an manchen Ecken auch. Die Zimmer sind wirklich klein aber tip top sauber und nicht so hellhörig, wie man vielleicht meint. Das Essen war grossartig, riesige Auswahl und alles sehr lecker, egal ob Frühstück oder Abendbrot. Leider war der Saft ständig alle, da müsste eventuell öfter aufgefüllt werden. Wir werden gern mal wieder kommen!
Manuela, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kai Georg, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Zimmergröße ist in Ordnung. Betten sehr schmal. Die angegebene Zimmerreinigung alle 2 Tage hat eine Woche lang gar nicht stattgefunden. Handtücher zweimal gewechselt. Servicekräfte zum Frühstück in den Spitzenzeiten komplett überfordert.
Magdalena, 7-night family trip
Verified Expedia guest review