Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Capital O The Magic Hotel

2.5-star2.5 stars
Carretera Cancun-Chetumal Km. 291, Esquina Calle 54 Norte, Playa del Carmen, QROO, 77710, Mexico

Hotel with outdoor pool, near Quinta Avenida
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • My first time and I LOVED IT!!!!!!!! Very clean, free breakfast was great restaurant food…Jan 29, 2020
  • A great hotel for those on a budget. A few things to know: WiFi is practically…Dec 30, 2018

Capital O The Magic Hotel

from P1,113
  • Standard Room, 1 King Bed
  • Superior Room, 1 Queen Bed
  • Standard Quadruple Room, 2 Double Beds

What’s around Capital O The Magic Hotel

Landmarks

  • In El Pedregal
  • Quinta Avenida - 16 min walk
  • Mamitas Beach Club - 26 min walk
  • Plaza Las Americas - 18 min walk
  • Nuestra Senora del Carmen Catholic Church - 23 min walk
  • Central Square - 24 min walk
  • El Camaleon Mayakoba Golf Course - 4.7 mi / 7.5 km
  • Xplor Theme Park - 5.9 mi / 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Water dispenser
Things to do
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 1119
  • Conference space size (meters) - 104
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • Garden
  • Terrace
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Special features

Recreation

On Site

  • Fitness facilities
  • Health club

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Capital O The Magic Hotel’s small print

Also known as

  • Magic Express Hotel
  • Magic Express Hotel Playa del Carmen
  • Magic Express
  • The Magic Hotel
  • Magic Express Playa del Carmen
  • Capital O The Magic
  • Capital O The Magic Hotel Hotel
  • Capital O The Magic Hotel Playa del Carmen
  • Capital O The Magic Hotel Hotel Playa del Carmen
  • Magic Express Riviera Maya/Playa Del Carmen, Mexico

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.06 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Capital O The Magic Hotel

  • Does Capital O The Magic Hotel offer free cancellation for a full refund?
    Yes, Capital O The Magic Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Capital O The Magic Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Capital O The Magic Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Capital O The Magic Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Capital O The Magic Hotel?
    You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Capital O The Magic Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Don Sirloin (9-min walk), cafe orange (11-min walk), and Chiltepin Marisquillos (11-min walk).
  • What is there to do near Capital O The Magic Hotel?
    Recommended spots to visit include Quinta Avenida (0.8 mi) and Plaza Las Americas (0.9 mi), along with Nuestra Senora del Carmen Catholic Church (1.2 mi) and Central Square (1.3 mi).

Recent reviews

Good 7.6 From 55 reviews

Very good 8.0
Wi-Fi is good. Very fast. Beds are a little hard.
us1 night family trip
Exceptional 10.0
Very clean hotel in very friendly stuff.
We came to early so they kept our bags in the front desk so we could go to the beach and come back and get a room later on that night very friendly staff! Close enough to the beach and far away to make it half the price. Wonderful experience except for my hard bed.
us2 night trip
Exceptional 10.0
This was my second stay here in 8 years & it continues to satisfy. Staff was pleasant & helpful. Check in/out a breeze. Prices outstanding, especially if you think what the beach folks are paying! :-) Hotel & rooms are well maintained, clean, good beds, & decent continental breakfast. With a car it's 5-10 minutes to the beach area & pedestrian zone. It seems to cater mainly to Latin-Americans but that may be a plus! Similar to a Holiday Inn Express.
Alfonso, mx1 night trip with friends
Exceptional 10.0
Bom
Muito bom o custo beneficio, é um pouco longe da praia, mas relativamente perto de onde saí as vans. Nós adoramos. O Quarto não tem ventilação natural.
Eduany, br6 night trip
Good 6.0
En general la estancia es buena.
En general la estancia estuvo bien, donde tienen oportunidad de mejora es en que tienes que solicitar plancha y secadora de cabello en recepcion con riesgo a que no tengan las suficientes, tuvimos que estar requiriendo toallas extras en las habitaciones ya que solo dejaban 2 y eramos 3 personas en el cuarto. Otra oportunidad de mejora es que llego un autobus con personas y muy noche y muy temprano se escuchaba bastante ruido hasta las habitaciones.
Mario Fernando, mx12 night family trip
Fair 4.0
No muy agradable
Mala comodidad no sirve el Internet mala imagen
roberto, mx3 night business trip
Exceptional 10.0
EXCELENTES Y COMODAS INSTALACIONES ADEMAS DEL TRATO Y BUEN SERVICIOS DEL PERSONAL
mx1 night romance trip
Very good 8.0
Buena estancia
mx1 night family trip
Very good 8.0
Instalaciones cómodas, mucha tranquilidad. Muy buen servicio y Limpieza, No me gustó que no hubo variación en el desayuno. Tomar en cuenta que el día domingo no ofrecieron servicio de restaurante por ser día de descanso del personal y no nos ofrecieron alternativas
Jose, mx5 night family trip
Good 6.0
En expedía contrate camas King zise y el hotel no las tiene como que no hay coordinación
mx1 night family trip

Capital O The Magic Hotel