The design of the hotel is beautiful - there is so much art to see and enjoy. The breakfast room has a fantastic view and the staff are very helpful.
We chose this hotel as it is described as having parking - by UK standards this is not strictly true - there is a big public carpark nearby, which charges about 14 euro / day. Actually this was a great option given how tightly packed the old town is, but it wasn't what we expected. Its not so easy to access the parking either - I'd suggest getting advice from the hotel beforehand.
I mentioned in my booking that one of our group needs gluten free food, and asked again at breakfast on day 1. Breakfast was great but there were few options for my friend. Honestly I was surprised that rice-based cereals or gluten-free bread packs weren't sourced given we were staying 4 nights.
But honestly, these 2 comments are minor, in general this hotel is really fabulous. It is a real treat to spend time somewhere so beautiful