Enjoy Pucon
- Free parking
The following facilities or services will be unavailable from May 27 2020 to March 1 2021 (dates subject to change):
- Bar/Lounge(s)
- Breakfast
- Fitness facilities
- Sauna
- Spa
- Swimming pool
I was in Pucon for my son's wedding. He had booked the Bambu Lodge for the wedding (3…
Señoritas que recibieron o atendieron mi check in fueron muy serias, les falta aprender a…
Enjoy Pucon
from P6,041- Standard Double Room (Matrimonial)
- Superior Double Room (Matrimonial)
- Superior Triple Room
- Superior Quadruple Room
- Standard Twin Room
- Standard Triple Room
- Standard Quadruple Room
- Suite
- Suite (Quadruple Room)
FAQs for Enjoy Pucon
Does Enjoy Pucon offer free cancellation for a full refund? Yes, Enjoy Pucon does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is Enjoy Pucon currently open? This property is closed from October 1 2020 to December 3 2020 (dates subject to change). What are the cleanliness and hygiene measures currently in place at Enjoy Pucon ? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Enjoy Pucon ? Yes, there's free self parking. Is there a pool at Enjoy Pucon ? Yes, there are 2 indoor pools, an outdoor pool, and a children's pool. Are pets allowed at Enjoy Pucon ? Sorry, pets aren't allowed. What are the check-in and check-out times at Enjoy Pucon ? You can check in from 4 PM - 4 AM. Check-out time is noon. Contactless check-out is available. Are there restaurants at or near Enjoy Pucon ? Yes, there's an onsite restaurant. Nearby restaurants include Focaccia (3-min walk), Cassis (4-min walk), and La Maga (4-min walk). Is airport shuttle service offered by Enjoy Pucon ? Yes, an airport shuttle is available. The charge is CLP 16000 per person one way. Is there an onsite casino at Enjoy Pucon ? Yes, there's a casino, featuring 519 slot machines and 28 gaming tables.
Recent reviews
Good 7.4 From 92 reviews
Property is old and not taken care of, bad management even though staff is very nice. The only good thing is the incredible view of the lake.
For the price, it’s good. Room spacious, view to the lake and had everything for a family room
Excellent view. Great room, in the process of being renovated/updated. Parts of the hotel are a little shabby, but it really seemed to add to the charm.
This place is a dump. Rude staff, old and outdated grounds. Rooms are in terrible condition.
Location is excellent, we have a suite with lake view, breakfast was good. Because is an old building, they should do some renovations to some areas
This place has great amenities and a wonderful location right on Pucón’s black sand beach. It’s also very close to all of the restaurants and shops in town. However, the hotel is old and the rooms are quite dated. Sound travels easily through the walls, to the point that it sounds like your neighbors are in the room with you. If you’re a light sleeper and don’t stay up partying until early morning, you may find this place a less relaxing than expected.
Needs something me updating. Service was so so
Property is in poor conditio, It needs to be rebuilt
The hotel is very old and in desperate need of a face lift, it is dark and rooms are dirty. The roof was falling down in places and even had security tape to stop people walking in places in the garden due to the risk of falling tiles and brickwork. The heating system was on full (not able to turn off) even though it was summer and no fan when asked. We also did some overnight washing expecting the clothes at 12 noon 'as the paperwork said' only to have housekeeping come to our room at 12 midnight and insist on a cash payment or we had to go to reception to pay by card. No option to add to our room bill. We left early just to get out of there. The staff were helpful they can only do so much. I feel they should have emailed us to let us know the hotel is having an ongoing building project instead of having a letter next to the bed so we could have decided if we really wanted to stay there or book something else. I'm sure there are better options in the town
No customer service, I didn't feel welcome, the check in and check out felt more like a transaction. Nobody asked "how was your stay?" Or "Enjoy your stay." Probably stems from lack of management or training.