Golden Tulip Andorra Fènix

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Overview of Golden Tulip Andorra Fènix

Golden Tulip Andorra Fènix

4.0 star property
4-star hotel in Escaldes-Engordany with spa and indoor pool

8.2/10 Very Good

305 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Carrer del Prat Gran 3-5, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Ski passes
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Caldea Spa - 1 min drive
  • Pyrenees Andorra Shopping Centre - 6 min drive
  • Palau de Gel - 10 min drive
  • Alt Pirineu Natural Park - 29 min drive
  • Soldeu Ski Resort - 23 min drive
  • GrandValira - 22 min drive
  • Naturlandia - 35 min drive
  • Pal-Arinsal Ski Resort - 35 min drive
  • Pas de la Casa Resort - 33 min drive
  • Pyrenees Ariégeoises Regional Natural Park - 45 min drive

Getting around

  • La Seu d'Urgell (LEU) - 33 min drive
  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Burton's Station - 42 min drive
  • Porté-Puymorens Station - 42 min drive

About this property

Golden Tulip Andorra Fènix

Take in the views from the rooftop terrace when you stay at Golden Tulip Andorra Fènix. Guests can indulge in massages at the spa, and Spanish cuisine is served at Restaurante Kronos, which is open for breakfast and dinner. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a sauna. Fellow travelers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • This property's pool and sauna is closed 1-4:30 PM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 26 per night)
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ski passes
  • Bicycle tour information
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Ski area nearby
  • Scooter/moped rentals nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Languages spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

The spa is open select days. Guests under 5 years old are not allowed in the spa.

Dining

Restaurante Kronos - This restaurant specializes in Spanish cuisine and serves breakfast and dinner.
Lobby Bar - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: EUR 2.09 per person, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 12 for adults and EUR 6 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs EUR 26 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Facility access costs EUR 7.00 per person, per stay
  • Pool access available from 10:00 AM to 9:00 PM
  • Guests under 5 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Fènix Escaldes-Engordany
Hotel Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
Goln Tulip orra Fènix EscalsE
Golden Tulip Andorra Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix
Fenix Hotel Escaldes Engordany
Golden Tulip Andorra Fenix Hotel Escaldes-Engordany
Golden Tulip Andorra Fenix
Golden Tulip Andorra Fènix Hotel
Golden Tulip Andorra Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix Hotel Escaldes-Engordany

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.9/10

Cleanliness

8.3/10

Staff & service

9.1/10

Amenities

8.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Fair

Guillermo, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Joanne, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is excellent and in a good position. The staff are very friendly and helpful. The only thing that was slightly disappointing was the breakfast, we understood that due to COVID restrictions the buffet breakfast was not possible and the food had to be served to us, but even the cooked food was not very hot which was due to the circumstances not the hotel's fault.
Dennis, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelent hotel
lorena, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning
A wonderful hotel in a great location with stunning views
Brian, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location and super clean
Super fast check-in, super clean due to Covid procedures (including free mask and gel) and great location with lots of cafes , supermarkets and at usual shopping street.
Leonardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well positioned in the town centre, the staff were friendly and helpful. They do however advertise free coffee and cake in the reception area but the coffee with milk didnt work and there was hardly ever any cake.
Dennis, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

Hotel over new year's
Stayed for a few days over new year Eve. The hotel was clean and the bed actually was pretty good. Would have liked a more full complement of toiletries if I'm being picky. Breakfast was pretty basic and the same each day we were there.Good location for walking into town.
3-night trip
Verified Hotels.com guest review

8/10 Very Good

Susan, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Jung kyu, 1-night family trip
Verified Hotels.com guest review