Casa Neptuno

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Terrace/patio
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Overview of Casa Neptuno

Entire cabin

Casa Neptuno

2.5 star property
Within easy reach of Mahahual Beach
0 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Kitchen
Map
Avenida Mahahual, Mahahual, QROO, 77976
Main amenities
  • 6 cabins
  • Garden
  • Luggage storage
  • Limited hour front desk
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

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About this property

Entire place

You'll have the entire cabin to yourself and will only share it with other guests in your party.

Casa Neptuno

Casa Neptuno puts you 0.1 mi (0.1 km) from Mahahual Beach and 2.7 mi (4.3 km) from Costa Maya Port.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 AM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Free valet parking on site
  • Onsite parking includes off-street options

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided
  • Toilet paper
  • Soap
  • Free toiletries
  • Shampoo

Outdoor areas

  • Yard
  • Garden

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Designated smoking areas

Services and conveniences

  • Luggage storage
  • Front desk (limited hours)

Safety features

  • Fire extinguisher
  • First aid kit

General

  • 6 rooms

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 4 percent

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Casa Neptuno Cabin
Casa Neptuno Mahahual
Casa Neptuno Cabin Mahahual

Frequently asked questions

Overall score and ratings

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