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Karlsbad Grande Madonna

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Minibar, in-room safe, desk, free cribs/infant beds
Indoor spa tub
Minibar, in-room safe, desk, free cribs/infant beds
Minibar, in-room safe, desk, free cribs/infant beds
Minibar, in-room safe, desk, free cribs/infant beds

Overview of Karlsbad Grande Madonna

Karlsbad Grande Madonna

4.0 star property
4-star hotel in Karlovy Vary City Centre with 2 restaurants and 2 bars/lounges

8.8/10 Fabulous

14 verified guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
Moravská 2093/2A, Karlovy Vary, CZECH REPUBLIC, 360 01

Room options

About this area

What's nearby

  • In Karlovy Vary City Centre

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 9 min drive
  • Karlovy Vary-Dvory Station - 9 min drive
  • Karlovy Vary dolni n. Station - 24 min walk
  • Karlovy Vary Station - 26 min walk
  • Airport shuttle (surcharge)


  • Steak Grill James - 3 min walk
  • U Švejka - 3 min walk
  • Velkopopovicka Pub - 6 min walk
  • Pizzeria Petr - 6 min walk
  • Pupp - 8 min walk

About this property

Karlsbad Grande Madonna

Karlsbad Grande Madonna is just 3.4 mi (5.5 km) from the airport and offers a shuttle (available 24 hours) for EUR 23 per person one-way. Guests can visit the spa to be pampered with massages, body wraps, or facials, and GRAND RESTAURANT, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a spa tub, and a sauna.


Czech, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms


  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 12 per night)


  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • In-room accessibility (select rooms)


  • Czech
  • English
  • German
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, and body treatments. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.


GRAND RESTAURANT - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
LOBBY BAR - Onsite bar. Open daily.
U KÅ?ÍŽOVNÍKÅ® - This wine bar specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.09 per person, per night. This tax does not apply to children under 18 years of age.
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 125
  • New Year's Eve (31 December) Gala Dinner per child: EUR 85 (from 2 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 23 per person (one-way)
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 75.0 per day
  • Airport shuttle service for children up to age 15 costs EUR 23.00 (one-way)


  • Self parking costs EUR 12 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.


<p>This property does not have elevators. </p><p>This property accepts credit cards and cash.</p>

Also known as

AURA PALACE Spa Wellness hotel Karlovy Vary
Karlsbad Grande Madonna Aura Palace Hotel Karlovy Vary
AURA PALACE Spa Wellness Karlovy Vary
AURA PALACE Spa Wellness
Karlsbad Grande Madonna Aura Palace Hotel
Karlsbad Grande Madonna Aura Palace Karlovy Vary
Karlsbad Grande Madonna Aura Palace
Karlsbad Grande Madonna Hotel
Karlsbad Grande Madonna Karlovy Vary
Karlsbad Grande Madonna Hotel Karlovy Vary

Frequently asked questions

Does Karlsbad Grande Madonna offer free cancellation for a full refund?
Yes, Karlsbad Grande Madonna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Karlsbad Grande Madonna?
As of February 7, 2023, prices found for a 1-night stay for 2 adults at Karlsbad Grande Madonna on February 15, 2023 start from P 5,132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Karlsbad Grande Madonna?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Karlsbad Grande Madonna?
Sorry, pets aren't allowed.
Is parking offered on site at Karlsbad Grande Madonna?
Yes. Self parking costs EUR 12 per night.
Is airport shuttle service offered by Karlsbad Grande Madonna?
Yes, an airport shuttle is available. The charge is EUR 23 per person one-way.
What are the check-in and check-out times at Karlsbad Grande Madonna?
You can check in starting at 2:00 PM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability).
What is there to do at Karlsbad Grande Madonna and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in the spa tub. Karlsbad Grande Madonna also has 2 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Karlsbad Grande Madonna?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Steak Grill James (3-min walk), U Švejka (3-min walk), and Velkopopovicka Pub (6-min walk).
What's the area around Karlsbad Grande Madonna like?
Karlsbad Grande Madonna is a short 2-minute walk from Church of St. Mary Magdalene and 3 minutes' walk from Hot Spring Colonnade.







Staff & service




Property conditions & facilities




10/10 Exceptional

One of our favorite stays during our recent vacation. We did the Wellness Package and enjoyed dinner and two spa therapies. I want to thank Renata Masatova for coordinating Xenon Therapy for my wife and I. We did three sessions and was the most enjoyable thing we have ever done. We feel awesome and look forward to returning. The hotel was very clean and comfortable. The dinner and breakfast was very tasty. Natalia was very kind during our check in and provided great customer service.
Kevin, 1-night romance trip
Verified Expedia guest review

6/10 Good

Great location easy walking access to centre. Room was clean. Service was lacking, Spa not very friendly nor English spoken in SPA. They give us bed sheets instead of towels for jacuzzi, told me to go to my room and bring my shower towel... We only had one each and did not want to dirty it in the spa, would like to keep it fresh for our shower. For a 4 * hotel not acceptable. The hotel seems focused on catering to Russian clients, which is understandable but even as we where next in line for reception priority was given to Russian speakers. However service has this Eastern European soviet style, not very friendly nor do they go out of their way, maybe their clientele is used to this and willing to overlook. Absolutely no precautions taken for the Covid19 situation except a alcohol gel at reception. No plastic barrier at reception, no face masks, no social distance. Breakfast again self service buffet, waiters with no mask no gloves, absolutely no minimum mitigation measures taking Covid19 situation as an international hotel. I understand Czech Republic currently has low levels but need to consider this is an international hotel with people arriving from all over Europe some with high epidemic locations in this new day an age I just did not feel comfortable that no basic mitigation measures were in place like other hotels. All in all would try another hotel next time.
Tom, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Zhanna, 9-night family trip
Verified guest review

10/10 Exceptional

Comfortable hotel, nice treatments
We're satisfied with services and treatments, doctor was amazing and high experienced. Thanks lot Aura!
Verified Expedia guest review

10/10 Exceptional

Very nice
The hotel is very well located. Very close to the last stop of bus no.2. And very close to the springs. The service there was very good and staff were very friendly. Overall, it's a pleasant stay.
Verified guest review

10/10 Exceptional

1-night trip
Verified guest review

4/10 Fair

Es ist ein schönes Hotel und auch die Zimmer sind groß und geräumig. Ich war total enttäuscht was den Spa Bereich angeht. Die Sauna wird an fest vorgeschriebenen Zeiten angemacht. Leider gibt es auch kein Pool nur einen großen Whirlpool.
LM, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Själva hotellet med personal, rum, frukost och läge har varit helt fantastiskt. - Stort minus var parkering i synnerhet för motorcykel. Både tillfart och själva parkering lutar mycket- mycket kraftigt. Beläggning dålig kullersten. Park. avgift kändes också dyrt. 15€\ natt även för mc. Men annars förövrigt kan varmt rekommenderas.
Roland, 5-night trip
Verified guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Очень уютный отель, расположенный в центре Карловых Вар. Персонал вежливый и отзывчивый. Завтраки очень вкусные. Обстановка холлов роскошная, очень много антиквариата и картин.
1-night romance trip
Verified guest review