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Jerusalem Gardens Hotel & SPA

Family-friendly hotel with spa, near Israel Museum

  • Free WiFi and free parking
From
P5,410

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  • Jerusalem Gardens Hotel & SPA
  • Jerusalem Gardens Hotel & SPA
  • Indoor Spa Tub
  • Indoor Pool
  • Jerusalem Gardens Hotel & SPA
Jerusalem Gardens Hotel & SPA. Image 1 of 60.
1 / 60Jerusalem Gardens Hotel & SPA
Ze Ev Vilnai Street,4, Jerusalem, 93686, JRS, Israel
6.8.Good.
  • המלון היה מעולה ביחס למחיר. ארוחת בוקר אחלה. הבעיה היחידה היתה עם המים במקלחת שהיו או…

    Sep 1, 2021

  • נהנינו מהשקט למרות שהמלון היה מלא.מהשרות והיחס.נחזור אליכם

    Jul 17, 2021

See all 136 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Contactless check-in is available

Guests rated location

Transport options
Safe
Convenient
Quiet

The following facilities are closed seasonally each year. They will be closed from September 5 to March 31:
  • Swimming pool
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 180 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • 1 indoor pool and 1 outdoor pool
    • Conference center

    For families

    • Children's pool
    • Playground on site
    • Rollaway/extra beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom

    What’s around

    • In Kiryat HaLeom
    • Israel Museum - 22 min walk
    • Ben Yehuda Street - 22 min walk
    • Jaffa Gate - 40 min walk
    • Church of the Holy Sepulchre - 43 min walk
    • Damascus Gate - 44 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room
    • Deluxe Room
    • Family Room, 2 Twin Beds
    • Junior Suite, 1 Double Bed

    What’s around

    Landmarks

    • In Kiryat HaLeom
    • Israel Museum - 22 min walk
    • Ben Yehuda Street - 22 min walk
    • Jaffa Gate - 40 min walk
    • Church of the Holy Sepulchre - 43 min walk
    • Damascus Gate - 44 min walk
    • Hebrew University of Jerusalem - 10 min walk
    • International Convention Centre - 11 min walk
    • Bloomfield Science Museum - 14 min walk
    • Bible Lands Museum - 19 min walk
    • Holyland Model of Jerusalem - 20 min walk

    Getting around

    • Ben Gurion Airport (TLV) - 41 min drive
    • Jerusalem (JRS-Malha Railway Station) - 7 min drive
    • Jerusalem Malha Station - 7 min drive
    • Jerusalem Biblical Zoo Station - 8 min drive
    map
    See on map
    Ze Ev Vilnai Street,4, Jerusalem, 93686, JRS, Israel

    At a glance

    Hotel size

    • This hotel has 180 rooms
    • This hotel is arranged over 12 floors

    Arriving/leaving

    • Check-in time 3 PM-5:30 AM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in times on Saturdays and Jewish Holidays may begin between 5 PM and 9 PM due to Shabbat/Motzaei chag.

    Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Onsite parking limited

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Poolside bar
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Number of indoor pools - 1
    • Number of outdoor pools - 1
    • Full-service spa
    • Spa treatment room(s)
    • Playground on site
    • Children's pool
    • Pool sun loungers

    Working away

    • Conference space
    • Meeting rooms
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1992
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Television in common areas

    Languages Spoken

    • English
    • Russian

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker

    Sleep well

    • Turndown service

    Things to enjoy

    • Balcony

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Free WiFi

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

    Dining

    Onsite venue - This restaurant serves breakfast, lunch, and dinner.

    Bar - This bar serves light fare only.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • All citizens of Israel may be charged the national value-added tax

    Children & extra bedsPay at property

    • Rollaway beds are available for ILS 40.0 per night

    Pool, spa & gym (if applicable)Pay at property

    • The seasonal pool is open from June to September
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas.

    Contactless check-in and contactless check-out are available.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard and Eurocard.

    Also known as

    • Gardens Hotel Jerusalem
    • Jerusalem Gardens Hotel & Spa Hotel Jerusalem
    • Gardens Jerusalem
    • Hotel Jerusalem Gardens
    • Jerusalem Gardens
    • Jerusalem Gardens Hotel
    • Jerusalem Gardens Hotel Spa
    • Jerusalem Gardens & Jerusalem
    • Jerusalem Gardens Hotel & Spa Hotel
    • Jerusalem Gardens Hotel & Spa Jerusalem

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Jerusalem Gardens Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited.
    • Yes, there's an indoor pool, an outdoor pool, and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3 PM - 5:30 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant.
    • Jerusalem Gardens Hotel & SPA has a spa and an outdoor pool, as well as a garden.
    6.8.Good.
    • 4.0.Fair

      Stay away from this property.

      This hotel is not ready for guests. The rooms desperately need updating. Old, dirty, torn carpeting, cramped room, no room service. Housekeeping could use a refresher course. Two days they took our towels but didn’t give us clean ones. The towels that they did replace were tissue thin. Tiny bars of soap. A call to front desk produces no results. Front entrance is up several steps making check in and out difficult with luggage. On the plus side, the lobby floor cafe had excellent food although the menu is very limited. Lobby is redone and very nice. Would never stay there again.

      5 night trip, Jul 10, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      נחמד

      בית מלון מאוד נחמד ולא יקר, ביקרנו במלון כבר כמה פעמים גם בגלל הכשרות מהדרין, רק בפעם האחרונה שהיינו, בחדר אוכל לא היה כל כך נחמד שהרימו לנו את האוכל מהשולחן לפני שסיימנו את הארוחה

      irit, 1 night trip, Jul 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Recommends staying at the Jerusalem Gardens Hotel, we stayed in the suite and everything was perfect

      Sahar, 2 night trip, Jun 27, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Upon booking, we were assured breakfast buffet, but unfortunately there was none. Although the breakfast overall was reasonable, we had to choose between orange juice and a hot drink. The lady who served us was friendly, but greatly understaffed, overworked and as a result a bit disoriented. A shame that they didn't follow up on what was promised upon our booking. The property overall is not well managed, from the top floors one can observed the rubbish in the yard, hidden in the green area. The property seems neglected, handles don't work properly, hinges are noisy at night. We asked for extra towels and were told...come and get them, when we were already in bed...good location close to Navon train station.

      2 night romance trip, Jun 15, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      כשהגענו קבלנו חדר עם מיטה זוגית למרות שהיינו שלושה אבל מיד הוסיפו לנו מיטה שלישית. היה ממש כיף ורגוע

      Rut, 1 night trip with friends, Jun 8, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Air conditioning not working

      A, 1 night trip, Jun 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      מלון מקסים , אוכל טעים בדבר היחיד שמציק זה שמשלמים את המע"מ בקבלה וזה לא מופיע במחיר הבסיסי

      ronit, 1 night trip, Apr 15, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Bad hygiene

      1 night business trip, Aug 25, 2020

      Verified Hotels.com guest review

    • 2.0.Poor

      Tourist trap - stay away!

      Terrible hotel, such a waste of money... I have worked in a hotel myself as a cleaner for 7 years, so I know what I’m talking about. The toilet was dirty (there was hard poop under the toilet seat which I couldn’t remove), the floors were dirty (a fake nail and leftovers of nuts on the floor), the towels are thin, the balcony had no furniture, the airco is very noisy (even with earplugs in I could hear it), the roads are super noisy (also at night), the water boiler looks gross, the toilet paper is thin and cheap, the pages on the booklet about Jerusalem were stuck together with some sticky substance (!), there is no guest information booklet, the staff is unfriendly (didn’t know that I paid extra for the dinner and breakfast and almost kicked me out of the dining room), the door of the bathroom was broken, the bedside light on the right side didn’t work, there is no “do not disturb” sign, the food for dinner is meh (there were black, curly hairs in the rice), the bed is very hard, the “minibar” is just a tiny regular fridge which was completely empty, the water pressure is very hard. The doors of all the rooms shut with a BANG and you can hear everything on the corridor. Conclusion: It’s more a very expensive hostel, definitely NOT a 4 star hotel and it’s very expensive for what it is. I didn’t take my flip flops, because I thought there would be hotel slippers - big mistake. I will never ever stay here again! Luckily it was just for 1 night. Horrible.

      1 night business trip, Aug 25, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      the staff was very nice but the hotel is dirty and very neglected

      eran, 1 night trip, Aug 23, 2020

      Verified Hotels.com guest review

    See all 136 reviews