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FIVE Zurich - Luxury City Resort

Photo gallery for FIVE Zurich - Luxury City Resort

Exterior
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Minibar, in-room safe, blackout drapes, iron/ironing board

Overview of FIVE Zurich - Luxury City Resort

FIVE Zurich - Luxury City Resort

5.0 star property
Luxury hotel in Zürich Center with 3 restaurants and spa

8.2/10 Very Good

19 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Air conditioning
Map
234 Döltschiweg, Zürich, ZH, 8055

Room options

About this area

What's nearby

  • In Zürich Center
  • Bahnhofstrasse - 15 min drive
  • ETH Zurich - 19 min drive
  • Hallenstadion - 21 min drive
  • Zoo Zurich - 28 min drive

Getting around

  • Zurich Airport (ZRH) - 27 min drive
  • Zurich Altstetten Station - 7 min drive
  • Zürich Limmatquai Station - 7 min drive
  • Birmensdorf ZH Station - 9 min drive
  • Schweighof S-Bahn - 7 min walk
  • Triemli S-Bahn - 8 min walk
  • Triemli Tram Stop - 12 min walk
  • Airport pick-up service

Restaurants

  • Ecco Zürich - 6 min walk
  • Oberes Triemli - 10 min walk
  • Grottino 83 - 16 min walk
  • Daizy - 17 min walk
  • Binz & Kunz - 18 min walk

About this property

FIVE Zurich - Luxury City Resort

FIVE Zurich - Luxury City Resort offers airport pick-up service (available 24 hours). Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a seasonal outdoor pool. The property is just a short walk to public transportation: Schweighof S-Bahn is 7 minutes and Triemli S-Bahn is 8 minutes.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Covered onsite self parking (CHF 30 per night)
  • Covered onsite valet parking (CHF 30 per night)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport pickup (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff

Facilities

  • Television in common areas
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • 48-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

ReFIVE Spa has 6 treatment rooms. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Dining

Soul Street Zurich - Onsite restaurant.
The Penthouse Zurich - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Maiden Shanghai Zurich - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CHF 100 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 2.50 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of CHF 55 for adults and CHF 25 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CHF 150 per vehicle. Maximum occupancy 6

Children & extra beds

  • Rollaway beds are available for CHF 100.0 per night
  • Airport shuttle service for children up to age 11 costs CHF 0

Pets

  • Pets are allowed for an extra charge of CHF 40 per pet, per night

Parking

  • Covered self parking costs CHF 30 per night
  • Covered valet parking costs CHF 30 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 01 to September 01
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

FIVE Zurich
Five Zurich Luxury City Zurich
FIVE Zurich Luxury City Resort
FIVE Zurich - Luxury City Resort Hotel
FIVE Zurich - Luxury City Resort Zürich
FIVE Zurich - Luxury City Resort Hotel Zürich

Frequently asked questions

Does FIVE Zurich - Luxury City Resort offer free cancellation for a full refund?
Yes, FIVE Zurich - Luxury City Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at FIVE Zurich - Luxury City Resort?
As of December 3, 2022, prices found for a 1-night stay for 2 adults at FIVE Zurich - Luxury City Resort on December 4, 2022 start from P 20,097, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at FIVE Zurich - Luxury City Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at FIVE Zurich - Luxury City Resort?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at FIVE Zurich - Luxury City Resort?
Yes, pets are welcome. There's a charge of CHF 40 per pet, per night.
Is parking offered on site at FIVE Zurich - Luxury City Resort?
Yes. Self parking costs CHF 30 per night. Valet parking costs CHF 30 per night.
Is airport shuttle service offered by FIVE Zurich - Luxury City Resort?
Yes, a shuttle from the airport to the hotel is available. The charge is CHF 150 per vehicle.
What are the check-in and check-out times at FIVE Zurich - Luxury City Resort?
You can check in from 3:00 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at FIVE Zurich - Luxury City Resort?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (6-min drive) and Grand Casino Baden (22-min drive) are both nearby.
What is there to do at FIVE Zurich - Luxury City Resort and nearby?
FIVE Zurich - Luxury City Resort has a spa and an indoor pool.
Are there restaurants at or near FIVE Zurich - Luxury City Resort?
Yes, there are 3 onsite restaurants. Nearby restaurants include Ecco Zürich (6-min walk), Oberes Triemli (10-min walk), and Gmuetliberg (4.2 mi).
What's the area around FIVE Zurich - Luxury City Resort like?
FIVE Zurich - Luxury City Resort is in Zürich Center, a short 7-minute walk from Schweighof S-Bahn.

Overall score and ratings

8.2

Very Good

9.1/10

Cleanliness

7.7/10

Staff & service

8.5/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Fantastic ❤️
Mido & David on reception desk make my staying fantastic! I got huge nice room with very good price for! Also I extend that hotel because It’s was lovely staying , spa & hammam, no noice & sleep very well. Thank you hotel team I will back soon ❤️
Daria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best new hotel in Zurich
The hotel was brand new and spotless. Rooms are very big and comfy and the service is spectacular. Special thanks to Panaiotis on the reception who made our stay very special and was always there and helpful. We will definitely stay there every time we are in zurich!
Omar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Omar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmad, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel but expect more for FIVE
Stayed two times and been a few teething issues with service and restaurant experience, however improved between first and secone stay. It is a very fresh and cool hotel and very new. Food at Soul Street was top notch and the staff was really nice and friendly. The negative was that I informed early in visit that shower overflows in 2-3 minutes and was told it would be dealt with. This eas never fixed and forced me to shower very fast to not get all of bathroom and living room flooded.
Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Five Zurich was an amazing Hotel. It felt 5 star immediately upon arrival The staff was amazing! Very attentive and extremely nice Zainab was the cherry on top. She helped plan out whole stay in Switzerland and helped us figure out trains and day passes The food was top notch! Every restaurant was so good Not one bad meal. The pool was beautiful, great service by the pool No complaints, can go on and on
Victor, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

This exquisite new luxury property will not disappoint. Fabulous ourdoor pool and excellent service. Special thanks to GM Denise for her most gracious hospitality.
Charles, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Five hotel Zurich
It was such a wonderful stay , the service in all restaurant was a bit slow but it was ok Hotel stuff was very friendly and helpful, we have problem with AC in our room and immediately upgraded to a suite , the was very easy access about 10 min walk to train station , pool and spa was amazing.
Nazanin, 4-night trip
Verified Hotels.com guest review

6/10 Good

Hier habe ich mich nicht wohl gefühlt
Das Zimmer war bei Anreise nach 17:00h nicht verfügbar, ich wurde erst vertröstet, dann doch in ein Zimmer geschickt (ich musste gleich los zu einem Abendtermin). Dieses Zimmer war dann nicht gereinigt/parat. Ich musste also wieder zurück zur Rezeption. Beide Mitarbeitende dort waren überfordert und wenig zuvorkommend. Die einzige Person mit Lösungsansatz war die Zimmerdame, die mich beim Zimmer abgefangen hatte… ich konnte mein Gepäck hinterlegen und ohne mich frisch zu machen zu meinem Termin aufbrechen. Beim Checkout war man dann überrascht, dass es mir nicht gut gefallen hat und hatte als einzige Reaktion „I will Tell the Management“… hier habe ich mich nicht wohl und als Gast respektiert gefühlt.
Fabian, 1-night business trip
Verified Hotels.com guest review

6/10 Good

David, 1-night trip
Verified Hotels.com guest review