Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Lapu-Lapu, Central Visayas, Philippines
1 room, 2 adults

Shangri-La's Mactan Resort & Spa, Lapu-Lapu, Philippines

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
Punta Engano Road, Lapu-Lapu, Cebu, 6015, Philippines

Lapu-Lapu beachfront resort with 5 restaurants and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice workers and nice facility.. beach area had plenty of chairs/umbrellas so as the pool…Feb 28, 2020
  • Excelent hotel, we will return to Shangri-La next year.Jan 27, 2020

Shangri-La's Mactan Resort & Spa, Lapu-Lapu, Philippines

from P9,000
  • Deluxe Room, 1 King Bed, Sea View
  • Deluxe Room, 2 Twin Beds, Sea View
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Ocean Wing Ocean Club King, round trip airport shuttle included
  • Ocean Wing Ocean Club Twin, round trip airport shuttle included
  • Ocean Wing Premier Room King, round trip airport shuttle included
  • Ocean Wing Premier Room Twin, round trip airport shuttle included
  • Ocean Wing Panorama Suite King, round trip airport shuttle included
  • Ocean Wing Panorama Suite Twin, round trip airport shuttle included
  • Ocean Wing Panorama Room King, round trip airport shuttle included
  • Main Wing Deluxe Family Room

What’s around Shangri-La's Mactan Resort & Spa, Lapu-Lapu, Philippines

Landmarks

  • On a private beach
  • Magellan Shrine - 9 min walk
  • Mactan Marina Mall - 4.1 mi / 6.6 km
  • Cebu Yacht Club - 4.3 mi / 6.8 km
  • Gaisano Grand Mall Mactan - 4.7 mi / 7.6 km
  • Lapu-Lapu City Hall - 5.2 mi / 8.4 km
  • J Centre Mall - 7.9 mi / 12.8 km
  • Mactan Doctors' Hospital - 4.4 mi / 7 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 9 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 530 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements. All guests must provide the hotel with their planned arrival time and flight details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Shopping center shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Miniature golf on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Golfing nearby
  • Parasailing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Japanese
  • Korean
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Miniature golf on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Awards and affiliations

  • Shangri-La's Mactan Resort & Spa is listed in the 2015 Condé Nast Traveler Top 100 List.

Shangri-La's Mactan Resort & Spa, Lapu-Lapu, Philippines’s small print

Also known as

  • Mactan Resort
  • Shangri-La`s Mactan Hotel Lapu Lapu
  • Shangri-La`s Mactan Resort And Spa
  • Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
  • Shangri-La's Mactan Resort Lapu Lapu
  • Shangri-La's Mactan Lapu Lapu
  • Shangri La's Mactan Resort Spa
  • Shangri La's Mactan & Spa
  • Shangri-La's Mactan Resort & Spa Resort
  • Shangri-La's Mactan Resort & Spa Lapu-Lapu
  • Shangri-La's Mactan Resort & Spa Resort Lapu-Lapu
  • Resort Mactan
  • Shangri-La's Mactan Resort Lapu-Lapu
  • Shangri-La's Mactan Lapu-Lapu
  • Shangri-la's Resort
  • Shangri La Cebu
  • Shangri La Mactan
  • Shangri Las Mactan Hotel
  • Shangri Las Mactan Lapu

Policies

The Ocean Wing pool is restricted to adults booked in an Ocean Wing guestroom or suite room type. Ocean Wing and Suite guests travelling with children aged 12 years old and above have access to the Main Wing pool.
Outside food is not permitted on the premises.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 12 years old are not allowed in the swimming pool.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: PHP 5000.00 per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Full breakfast is offered for an extra charge of PHP 1456 for adults and PHP 728 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of PHP 200 per person (one way)

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La's Mactan Resort & Spa, Lapu-Lapu, Philippines

  • Does Shangri-La's Mactan Resort & Spa offer free cancellation for a full refund?
    Yes, Shangri-La's Mactan Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Shangri-La's Mactan Resort & Spa currently open?
    This property is closed from June 27 2020 to August 14 2020 (dates subject to change).
  • Is parking offered at Shangri-La's Mactan Resort & Spa?
    Yes, there's free self parking.
  • Is there a pool at Shangri-La's Mactan Resort & Spa?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Shangri-La's Mactan Resort & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shangri-La's Mactan Resort & Spa?
    You can check in starting at 2 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Shangri-La's Mactan Resort & Spa?
    Yes, there are 5 onsite restaurants.
  • Is airport shuttle service offered by Shangri-La's Mactan Resort & Spa?
    Yes, an airport shuttle is available. The charge is PHP 200 per person one way.

Recent reviews

Superb 9.0 From 1,170 reviews

Very good 8.0
The hotel is still in good shape. Rooms are well maintained. 5 restaurants to choose from although prices are high. Even with my gold status they don't allow us to have early check in after arriving from our flight unlike other hotels. Although they have airport shuttle, they still charge additional for that service. What I do like is swimming with the fishes in the beach! The lifeguard even offered feeds to make it more fun.
Maria Isabel, ph1 night romance trip
Fair 4.0
Worst Experience Ever, When Factoring in the Cost
As I reflect on my two night stay, in which I spent well over 50,000 pesos, I feel cheated. We have stayed at 5 star resorts, here in the Philippines, and what distinguishes these resorts, as much as any factor, are the quality of food and staff . It is clear, your resort, as beautiful as it is, is lacking in quality of staff. Our check-in was fine, the young lady who assisted us was delightful and professional. Our problems started on day two. At 5pm, I went to the poolside bar. There were no other customers in the area. Two bartenders, both somewhat unkempt in appearance, would walk behind the bar, perform a task and walk away. It was 25 minutes before they thought to wait on me. I was given a drink, without a coaster, and my drink and the pitcher, began to sweat and drip over the table and on to my legs. Next, we went to the Asian Dining Room. I scanned the drink menu, but could not find scotch. I asked if scotch was available and the waitress scurried off to find out. She dutifully returned and told me what brands were available I chose one and asked for it with club soda. She the asked if I wanted it on the rocks. My main dish that evening was chicken with peanuts. I was warned it was a spicy dish. As it turned out, the dish had no spice and was terribly bland. It appeared your chef poured some oyster sauce over strips of chicken and tossed peanuts on top. The dish was so poor, I did not finish it. I have more, but have run out if character space
Michael, ph2 night family trip
Exceptional 10.0
Kids will have a good time!
Its a child and family friendly resort.
Joseph ronald, ph3 night family trip
Good 6.0
Faded glories
rooms are used up and decaying
ph1 night romance trip
Exceptional 10.0
A check on my bucket list
Fantabulous!!!
Evangeline, ph2 night family trip
Very good 8.0
Cebu getaway
Property is nice and clean, grounds are well maintained. Only issue for me is that the lobby and lounge areas is not air conditioned so you cannot hang out comfortably. I can only imagine how hot it can be during the summer time.
George, ph2 night romance trip
Exceptional 10.0
Splurge for the Ocean Wing - it's worth it!
We had a wonderful time with our family and friends and really enjoyed the Ocean Club wing and lounge.
Swanepoel, ph2 night family trip
Exceptional 10.0
Great hotel, but spendy for food!
This resort has great food, the people are very friendly and go above and beyond to make you happy. My Family had a great time and will defiantly return.
Robert, ph3 night family trip
Very good 8.0
Expensive
Very expensive but overall nice place to stay
Rhys, ph1 night romance trip
Exceptional 10.0
Amazing
It was excellent
Edward, ph2 night family trip

Shangri-La's Mactan Resort & Spa, Lapu-Lapu, Philippines

Is the description of this property not correct? Tell us