New Continental Hotel, Sure Hotel Collection by Best Western

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Indoor pool

Overview of New Continental Hotel, Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
3.5-star hotel with indoor pool, near University of Plymouth

8.2/10 Very Good

596 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Bathtub
  • Meeting Facilities
The price is P3,374
Price available on 03/07/2022
Millbay Road, Plymouth, England, PL1 3LD
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Room service
  • 24-hour front desk
  • Snack bar/deli
For families
  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Plymouth
  • University of Plymouth - 15 min walk
  • National Marine Aquarium - 26 min walk
  • Royal Citadel - 2 min drive
  • Smeaton's Tower - 2 min drive
  • Tinside Lido - 2 min drive
  • Home Park - 9 min drive
  • Torpoint Ferry - 16 min drive
  • South Devon - 19 min drive
  • Derriford Hospital - 19 min drive
  • Saltram House - 21 min drive

Getting around

  • St Budeaux Victoria Road Station - 5 min drive
  • Plymouth Station - 16 min walk
  • Devonport Station - 28 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western puts you 0.8 mi (1.2 km) from University of Plymouth and 1.3 mi (2.2 km) from National Marine Aquarium. Guests can visit the fitness center for a workout or grab a bite to eat at Steve's Brasserie, which serves British cuisine. An indoor pool, a bar/lounge, and a sauna are other features. Fellow travelers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 99 rooms
  • Arranged over 5 floors


  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • This property will place a credit card authorization upon check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (GBP 3.00 per day)
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's pool

Working away

  • Meeting rooms
  • Conference space (3030 square feet)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • Built in 1886
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Sauna
  • Steam room


  • Elevator
  • In-room accessibility

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping

Special features


Steve's Brasserie - This restaurant specializes in British cuisine.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 12 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from June 12 2022 to June 13 2022 (dates subject to change):
  • Swimming pool


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs GBP 3.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Guests with mobility issues should contact this property in advance.

Also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



10/10 Exceptional

David, 6-night family trip
Verified guest review

10/10 Exceptional

Natalie, 1-night trip
Verified guest review

10/10 Exceptional

Well situated, for theatre and cinema weekend stopovers or holidays It was excellent value for money, very clean tidy and well outfitted. And I’ve stayed at a lot of hotels, budget and 5star, all over the world. The decor and style is Classic ornate which I like but the bathrooms are modern tidy and squeaky clean. Excellent.
1-night trip
Verified guest review

8/10 Very Good

Close to town
Everything was good.nice room a little dated but comfortable
david, 3-night business trip
Verified guest review

10/10 Exceptional

Absolutely fabulous all round. Staff went out of their way to make us feel welcome. Lovely food. Great location. Only slight negative was that we weren’t aware parking was chargeable (must have missed it in the small print) but at only £3 per day, really couldn’t complain. Would absolutely stay again.
Tara, 1-night family trip
Verified guest review

10/10 Exceptional

Plymouth Spring tour 2022
Wonderful location for work . Enjoyed using the pool and gym but that area needed a bit of tender loving care
Judith, 5-night business trip
Verified guest review

10/10 Exceptional

Rosemary, 1-night trip
Verified guest review

10/10 Exceptional

Alan, 1-night trip
Verified guest review

10/10 Exceptional

Comfort and value for money.
Friendly reception staff. I had a small single room but it had everything I needed. Comfy bed and even the pillows were comfy! I was on the third floor and it was extremely quiet in spite of being in the town centre and also there was a large event in the hotel that evening. Very impressed with the comfort and quality at such a good price. Unfortunately I wasn’t able to use the leisure facilities but they looked very good. Perfect location for me- just a few minutes walk from the theatre royal and a short walk to the Ho
Paula, 1-night trip
Verified guest review

10/10 Exceptional

Lisa, 1-night trip
Verified guest review