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Grosvenor Pulford Hotel & Spa

4.0 star property
4-star hotel in Chester with spa and indoor pool

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Grosvenor Pulford Hotel & Spa

Photo gallery for Grosvenor Pulford Hotel & Spa

Front of property
Breakfast, lunch, dinner served; Mediterranean cuisine
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Breakfast, lunch, dinner served; Mediterranean cuisine
Reception

Overview of Grosvenor Pulford Hotel & Spa

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Gym
  • Bar
Map
Wrexham Road, Pulford, Chester, England, CH4 9DG
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Classic Double Room, 1 Double Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

  • Sleeps 5
  • 1 Double Bed, 2 Twin Sofa Beds and 1 Twin Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Family Room

  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

About this area

What's nearby

  • Chester Racecourse - 8 min drive
  • Chester City Walls - 10 min drive
  • Chester Zoo - 12 min drive
  • Cheshire Oaks Designer Outlet - 14 min drive

Getting around

  • John Lennon Airport (LPL) - 35 min drive
  • Cefn-y-bedd Station - 9 min drive
  • Gwersyllt Station - 10 min drive
  • Hope Station - 10 min drive

Restaurants

  • Croes Howell - 5 min drive
  • The Golden Lion - 2 min drive
  • Costa Coffee - 8 min drive
  • Gresford, Plough Inn - 7 min drive
  • Nando's - 7 min drive
Map

About this property

Grosvenor Pulford Hotel & Spa

When visiting Chester, Grosvenor Pulford Hotel & Spa is a great choice to consider. Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and Mediterranean cuisine is served at Ciros Brasserie, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a fitness center. The restaurant and overall property condition get great marks from fellow travelers.

Languages

English, French, Italian, Polish, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

What to do

  • Fitness classes
  • Pilates classes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping

Special features

Spa

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Ciros Brasserie - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Nelsons bar - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 per person

Children & extra beds

  • Cribs/infant beds are available for GBP 7.0 per night
  • Rollaway beds are available for GBP 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Does Grosvenor Pulford Hotel & Spa offer free cancellation for a full refund?
Yes, Grosvenor Pulford Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grosvenor Pulford Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grosvenor Pulford Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Grosvenor Pulford Hotel & Spa?
Yes, pets are welcome. There's a charge of GBP 15 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Grosvenor Pulford Hotel & Spa?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM.
What is there to do at Grosvenor Pulford Hotel & Spa and nearby?
Have fun with activities like hiking, mountain biking, and rafting, and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics and Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grosvenor Pulford Hotel & Spa also has an indoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Grosvenor Pulford Hotel & Spa?
Yes, Ciros Brasserie offers Mediterranean cuisine.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aaron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent ambience,tasteful surroundings relaxing atmosphere only reservation, lack of glass collection in bar left us unsure where to sit and this continued for quite a while without the staff resolving this
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A perfect experience
We stayed as a family of 4 with a 7 yr old and 5 month old. The family room was perfect for us and after promising a ‘posh’ hotel to my 7 yr old daughter, this did not disappoint. Great food at Nelsons pub and fantastic breakfast in the Palm Court restaurant with very friendly staff. It was so comfortable and the leisure facilities were great. We ended up asking to extend our stay. Would definitely return.
Daniel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice
Very pleasant stay. Lvly room and plentiful buffet breakfast. Only disappointing issue was toilet rolls. Only half a one in room when we arrived and I asked twice for some. Still waiting.
Graham, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not as good as the facade would indicate.
Pulling up into the car park you get an impression of quality, this is reflected in the reception. Yet get into the room and it’s dark n dingy and a throw back to the 70/80’s. The breakfast is not very good in my opinion with a shortage of items, sausages that look like they’ve bairly seen any heat. Oh and to top it off they had allowed someone to charges drinks to the room and added it to the bill without even checking the signatures matched. This was resolved but took far too long in a back room for my liking. Overall very disappointing and definitely not worth the money they charge.
Neil, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Joanne, 1-night trip
Verified Hotels.com guest review