Grand Hotel Oriente

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Room
Room service - dining
Room amenity
Room service - dining

Overview of Grand Hotel Oriente

Grand Hotel Oriente

4.0 star property
4-star hotel with restaurant, near Piazza del Plebiscito

8.8/10 Fabulous

739 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Via Diaz Armando 44, Naples, NA, 80134
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Babysitting
  • Business center
  • 6 meeting rooms
  • Train station pick-up service
  • Train station drop-off service
  • Limo/town car service
  • Terrace
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Naples City Centre
  • Piazza del Plebiscito - 9 min walk
  • Molo Beverello Port - 11 min walk
  • Port of Naples - 11 min walk
  • Castel dell'Ovo - 23 min walk
  • Castel Nuovo - 2 min drive
  • Galleria Umberto - 2 min drive
  • Spaccanapoli - 1 min drive
  • Royal Palace - 3 min drive
  • Via Toledo - 11 min drive
  • Naples National Archaeological Museum - 8 min drive

Getting around

  • Naples Intl. Airport (NAP) - 34 min drive
  • Naples San Giovanni Barra Station - 5 min drive
  • Montesanto Station - 11 min walk
  • Napoli Marittima Station - 14 min walk
  • Toledo Station - 2 min walk
  • Dante Station - 10 min walk
  • Museo Station - 18 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

Grand Hotel Oriente

Grand Hotel Oriente puts you in a great location, within a 15-minute walk of Molo Beverello Port and Port of Naples. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this upscale hotel include a snack bar/deli and a terrace. The overall property condition and location get great marks from fellow travelers. Public transportation is just a short walk: Toledo Station is steps away and Dante Station is 10 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (2260 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1940
  • Safe-deposit box at front desk
  • Terrace
  • Library

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 25.0 per day
  • Rollaway beds are available for EUR 40.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 25 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Grand Hotel Oriente
Grand Hotel Oriente Naples
Grand Oriente
Grand Oriente Naples
Grand Hotel Oriente Hotel
Grand Hotel Oriente Naples
Grand Hotel Oriente Hotel Naples

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you Grande Hotel Oriente
I came here as a matter of emergency, because it was not safe where i was staying in my previous accommodation. I have to say that the staff at this hotel went above and beyond to make me feel safe, welcome and comfortable and the service, and comfort as well as choices, location and amenities of this hotel are excellent. I stay in many hotels around the world very frequently and i can honestly say that this hotel is one of the best i have ever stayed in. I wonder if its because of my specific situation or whether the service is always like this, because if it is, then its a real breath of fresh air. Great staff, great hotel. I really did not want to leave. I will certainly look to stay here for sure when i visit naples again. Also an incredible view of the city from the roof terrace.
Petros, 1-night trip
Verified Hotels.com guest review

4/10 Fair

ZAKARYA, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Menachem, 4-night trip
Verified Hotels.com guest review

6/10 Good

Older property, near great food and shopping options if you are visiting Naples. Didn’t love the older carpet in the room and seemed to have some plumbing issues with odor coming from bathroom pipes.
Michael, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

ITAY, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Deirdre, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

shlomo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

מלון מדהים ברמה גבוהה כמו שהאיטלקים יודעים להציע
Elad, 3-night trip with friends
Verified Hotels.com guest review