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RIU Palace Punta Cana All Inclusive

Photo gallery for RIU Palace Punta Cana All Inclusive

Aerial view
On the beach, white sand, sun loungers, beach towels
3 outdoor pools
3 outdoor pools
Water park

Overview of RIU Palace Punta Cana All Inclusive

RIU Palace Punta Cana All Inclusive

4.5 star property
Punta Cana beachfront property with 6 restaurants and free water park

8.6/10 Fabulous

1,416 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 4 indoor tennis courts
  • Fitness center
  • Sauna
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Separate sitting area

Room options

About this area

What's nearby

  • On the beach
  • Arena Gorda Beach - 1 min drive
  • Los Corales Beach - 13 min drive
  • Bavaro Beach - 17 min drive
  • Macao Beach - 33 min drive
  • Downtown Punta Cana - 19 min drive
  • Cabeza de Toro Beach - 29 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 22 min drive

Restaurants

  • Las Leñas II - 6 min drive
  • Garden Grill - 7 min drive
  • El Rincón del Marisco - 7 min drive
  • La Parrillita Mexico - 7 min drive
  • La Lola - 8 min drive

About this property

RIU Palace Punta Cana All Inclusive

At RIU Palace Punta Cana All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll have access to onsite scuba diving, surfing/body boarding, and parasailing. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and hydrotherapy. Dining choices include 6 restaurants and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a nightclub, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and family-friendly amenities.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 676 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11 PM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • This property offers airport transfers through a third party company. Guests must schedule their airport transfer with the third party company directly, at least 48 hours before travel, using the emailed instructions received from the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 6 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Fishing
  • Free use of nearby fitness center
  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Television in common areas
  • Fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • 4 indoor tennis courts
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Spa

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive Punta Cana
RIU Palace Punta Cana All Inclusive All-inclusive property

Frequently asked questions

Does RIU Palace Punta Cana All Inclusive offer free cancellation for a full refund?
Yes, RIU Palace Punta Cana All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at RIU Palace Punta Cana All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at RIU Palace Punta Cana All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at RIU Palace Punta Cana All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at RIU Palace Punta Cana All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at RIU Palace Punta Cana All Inclusive?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at RIU Palace Punta Cana All Inclusive?
No, this property doesn't have a casino, but Princess Tower Casino Punta Cana (9-min drive) and Casino Diamante Punta Cana Grand (23-min drive) are both nearby.
What is there to do at RIU Palace Punta Cana All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. RIU Palace Punta Cana All Inclusive also has 4 bars, a nightclub, and a waterslide, as well as a sauna, a fitness center, and an arcade.
Are there restaurants at or near RIU Palace Punta Cana All Inclusive?
Yes, there are 6 onsite restaurants. Nearby restaurants include Garden Grill (2.6 mi), Il Capriccio (3.2 mi), and Las Leñas II (3.5 mi).
Does RIU Palace Punta Cana All Inclusive have any outdoor private spaces?
Yes, every room features a patio.
What's the area around RIU Palace Punta Cana All Inclusive like?
RIU Palace Punta Cana All Inclusive is located a short 12-minute walk from Arena Gorda Beach. Travelers love the property's prime location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

Started on a bad note and didn’t get a whole lot
Turned off right away as the room we booked wasn’t available and they moved us to a different room at a different location. The room ended up being ok but not as nice as the one we had booked. We even checked in online before we left home. Then they didn’t offer us anything to make up for their mistake. That’s poor customer service. Food in restaurants was poor at the steakhouse and Italian place. Japanese place was good and buffet was good for a buffet. Sad part of our stay was we were there to check out RIU because our son is getting married and we r going to book 25 rooms somewhere and was hoping it was at an RIU hotel. Now not so sure.
MATTHEW, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jhennelle, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

It was very enjoyable. Alma at the front desk was amazing. She was very helpful in many ways. The food was good and there was a variety to fit anyones taste. The staff was friendly and courteous. The beach was full of seaweed and the water was not clear.
Victor, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Food 😫😵‍💫😵‍💫 Barman 🤓ok La comida muy Mala para que lo que se pago
FRANCISCO, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great beach (not too much sargasum), nice rooms. Delicious food and drinks. Pools are accessible at night. If you don't tip, be prepared for a poor service. Hotel maybe should sell tip-tokens or something because there is no ATM or other way to get cash once you are there.
Daniel, 6-night family trip
Verified Expedia guest review

6/10 Good

Nice hotel but can definitely use a better cleaning crew. I had 2 rooms one for me and one for my daughters rooms werent clean as the should be and everytime both rooms bathrooms were used we had to call for maintenance every single time we flushed in either room toilet would get clogged so it was very very annoying then they would take an hour sometimes even longer to come and fix the issue. As soon as I walked in to my room I had to call for them and re clean the bathroom had poop all in it. As far as things to do they do have something goin on everyday so we had a good time and staff are friendly food was ok at all dining areas.
Tania, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent, comfortable, you have everything in just one place
soranyela, 4-night trip
Verified Expedia guest review

10/10 Exceptional

beautiful hotel, very clean, friendly stuff
Arlex, 3-night family trip
Verified Expedia guest review

8/10 Very Good

All was good, need larger swimming pools.
Allan, 5-night family trip
Verified Expedia guest review