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All properties in Ragusa, Sicily, Italy

Relais & Châteaux Locanda Don Serafino

Upscale beach hotel with restaurant, near Palazzo Sortino-Trono

  • Free WiFi and free parking
From
P5,633

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  • Luxury Suite - Guest Room
  • Luxury Suite - Guest Room
  • Junior Suite - Living Room
  • Deluxe Junior Suite - Bathroom
  • Luxury Suite - Guest Room
Luxury Suite - Guest Room. Image 1 of 111.
1 / 111Luxury Suite - Guest Room
Via XI Febbraio, 15, Ragusa, 97100, RG, Italy
8.4.Very good.
  • The hotel is intimate, refined, friendly and centrally located. I want to come back…

    Oct 4, 2021

  • Very good service and staff. This is very small hotel, with no real amenities. Small…

    Oct 1, 2021

See all 16 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 10 smoke-free guestrooms
  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Airport shuttle

For families

  • Cribs/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Ragusa
  • Palazzo Sortino-Trono - 1 min walk
  • Church del Purgatorio - 2 min walk
  • Church of Santa Maria dell'Itria - 2 min walk
  • Cathedral of San Giovanni Battista - 15 min walk
  • Corso Umberto I - 8.3 mi / 13.3 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Standard Double Room
  • Junior Suite
  • Superior Double Room
  • Luxury Suite
  • Deluxe Junior Suite
  • Junior Suite (Shower)

What’s around

Landmarks

  • Heart of Ragusa
  • Palazzo Sortino-Trono - 1 min walk
  • Church del Purgatorio - 2 min walk
  • Church of Santa Maria dell'Itria - 2 min walk
  • Cathedral of San Giovanni Battista - 15 min walk
  • Corso Umberto I - 8.3 mi / 13.3 km
  • Cathedral of San Giorgio - 8.7 mi / 14.1 km
  • Church of San Pietro - 8.7 mi / 14.1 km
  • Oil Museum - 13.5 mi / 21.6 km

Getting around

  • Fontanarossa Airport (CTA) - 89 min drive
  • Vincenzo Magliocco Airport (CIY) - 28 min drive
  • Ragusa Station - 22 min walk
  • Modica Station - 18 min drive
  • Comiso Station - 22 min drive
  • Airport shuttle (surcharge)
map
See on map
Via XI Febbraio, 15, Ragusa, 97100, RG, Italy

At a glance

Hotel size

  • This hotel has 10 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 22 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Visual alarms in hallways
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • In-room massage available
  • Balcony

Freshen up

  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • First-run movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Locanda Don Serafino - This fine-dining restaurant serves lunch and dinner. A children's menu is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • New Year's Day (1 January) Gala Dinner per adult: EUR 240
  • New Year's Day (1 January) Gala Dinner per child: EUR 100 (from 3 to 14 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 25 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 150 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10 per night
  • Rollaway beds are available for EUR 50 per night
  • Babysitting/childcare is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 40 per pet, per day
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Don Serafino
  • Relais Châteaux Locanda Don Serafino
  • Relais & Châteaux Locanda Don Serafino Hotel
  • Relais & Châteaux Locanda Don Serafino Ragusa
  • Relais & Châteaux Locanda Don Serafino Hotel Ragusa
  • Locanda Don Serafino
  • Locanda Don Serafino Hotel
  • Locanda Don Serafino Hotel Ragusa
  • Locanda Don Serafino Ragusa
  • Locanda Don Serafino Ragusa, Sicily, Italy
  • Relais Châteaux Locanda Don Serafino Hotel Ragusa
  • Relais Châteaux Locanda Don Serafino Hotel
  • Relais Châteaux Locanda Don Serafino Ragusa

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Relais & Châteaux Locanda Don Serafino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 40 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Locanda Don Serafino. Nearby restaurants include Gelati DiVini (8-min walk), La Bettola (8-min walk), and Biancomangiare (8-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 150 per vehicle.
  • Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes ecotours.
8.4.Very good.
  • 8.0.Very good

    Exceptionally clean, staff very accommodating. Uniquely situated / unique experience

    2 night romance trip, Sep 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This is a beautiful little hotel, our room was like a cave. The location is good, The only think that could have been better is the breakfast had vary limited choices.

    1 night family trip, Jul 12, 2019

    Verified Expedia guest review

  • 2.0.Poor

    This hotel not worthy of being Relais and Chateaux

    Stanley, 2 night romance trip, Feb 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Simply perfect

    Perfect stay Perfect place Perfect staff

    Sonia, 3 night romance trip, Dec 6, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Ragusa Ibla stupenda

    L'hotel è delizioso e il personale disponibile e gentilissimo. Centrale rispetto al centro e molto curato. Un disagio è l'assenza di un parcheggio e un aspetto davvero fastidioso è il rumore continuo la notte. Le camere si affacciano su una stradina in salita dove passano le macchine, motorini, pedoni, etc... un rumore costante fino alle 2 di notte. Impossibile dormire con la finestra aperta. Anche con le imposte chiuse, per niente facile dormire in silenzio. Peccato

    Sabrina, 6 night trip with friends, Aug 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Qualcosa da rivedere

    Personale gentilissimo e disponibile, posizione eccezionale. Qualche pecca: La Pulizia Lascia a desiderare, terra sul pavimento, camminando scalza avevo i piedi neri, muro con tracce di sangue e copriletto impolverato. Tutto ciò non può succedere in un hotel 4 stelle. Ho chiesto di aggiungere una persona, chi mi ha risposto è stata gentilissima, ma il letto in più era un divano letto da una piazza e mezza per due persone. Su Hotels.com tra i servizi viene elencata la spiaggia privata, senza specificare che è un servizio a pagamento. Ovviamente arrivati sul posto abbiamo dovuto pagare le postazioni. Per ultimo con le restrizioni covid la colazione non può essere fatta a buffet, rispetto pienamente le regole ma sarebbe opportuno organizzarsi con più personale.

    Maddalena, 1 night family trip, Jul 10, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Pour être au cœur de la ville de Raguse Ibla

    L'hôtel Locanda Don Serafino Hotel occupe des anciens bâtiments en plein cœur d'Ibla, le centre historique de Raguse, à proximité immédiate des centres d’intérêts que offre cette magnifique ville. Nous y avons séjourné 1 nuit dans une junior suite .. A postériori (en regardant les photos du site) nous pensons avoir été logés dans une chambre de catégorie inférieure n’offrant pas de vue et avec une mauvaise insonorisation ! Le charme du site est indéniable, le revers inévitable de la médaille étant l’exiguïté de tout : salle de bain, salle de petit déjeuner, petit salon de lecture …. Le label Relais & Châteaux exigerait davantage d’attentions. Au niveau de l’hôtel, la salle du bar ou est servi le petit déjeuner mériterait d’être repensée complètement ainsi que les toilettes connexes qui en l’état n’offrent aucune intimité (porte ne fermant pas). Le célèbre restaurant du même nom, le Locanda Don Serafino, occupe un site de toute beauté dans la roche et offre une expérience culinaire de grande qualité, mais ne semble pas valoir la récompense de 2 étoiles au guide Michelin. Note positive : la gentillesse du staff et la prise en charge rapide de la voiture à l’arrivée (ce qui vous évite de vous perdre dans les ruelles étroites de la ville).

    Christine, 1 night family trip, Sep 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Eleganza, ottima colazione, gentillezza del personale

    Stefania, 2 night family trip, Jul 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was such a wonderful room that I could not express in words. Especially the bathroom was wonderful and I used to bath in a fantastic atmosphere. The staff's service was excellent and everything was in good condition.

    Char, 1 night family trip, Jul 18, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Marlene, 2 night trip, Oct 20, 2021

    Verified Hotels.com guest review

See all 16 reviews