AC Hotel Palacio Universal by Marriott

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Overview of AC Hotel Palacio Universal by Marriott

AC Hotel Palacio Universal by Marriott

4.0 star property
Vigo upscale hotel with bar/lounge

8.4/10 Very Good

210 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Meeting Facilities
Map
Rua Canovas del Castillo, 28, Vigo, Pontevedra, 36202
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • Bar/lounge
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Library
  • Front desk safe
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Private bathroom
  • Living room
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the boardwalk
  • Samil Beach - 8 min drive

Getting around

  • Vigo (VGO-Peinador) - 21 min drive
  • Vigo (YJR-Vigo-Guixar Train Station) - 14 min walk
  • Vigo Guixar Station - 14 min walk
  • Vigo-Urzáiz Station - 17 min walk

About this property

AC Hotel Palacio Universal by Marriott

Situated by the ocean, AC Hotel Palacio Universal by Marriott is a great choice for a stay in Vigo. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli and a terrace. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 69 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Conference space (1011 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

AC Lounge - This gastropub specializes in Mediterranean cuisine and serves lunch and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16.50 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

AC Hotel Palacio Universal by Marriott Vigo
AC Hotel Palacio Universal Marriott Vigo
AC Palacio Universal
AC Hotel Palacio Universal by Marriott Hotel
AC Palacio Universal Marriott Vigo
Ac Palacio Universal Vigo
AC Hotel Palacio Universal by Marriott Hotel Vigo

Frequently asked questions

Overall score and ratings

8.4

Very Good

9.0/10

Cleanliness

8.5/10

Staff & service

7.6/10

Amenities

8.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Night in Vigo …. Pre-Camino
Our stay was great… Better than expected. Beautiful hotel. Super clean. Fantastically well located.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful Hotel
Beautiful hotel, friendly staff, very clean, and comfortable bed. Off- site, paid parking isn't ideal, but that's the norm.
Vikki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel in Vigo!
Excellent hotel great location and facilities
Robert, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

We only stayed one night but was very nice hotel and easy walk to everything. We were there at the start of the Christmas festival which was good and bad. Good because the hotel is next to the festival, but also bad being that close if you want to get some sleep, get an inside room. Overall hotel is great, staff was very nice and helpful. Room was nicely appointed, bed was comfortable, big tub in the bathroom if you need to soak. Would definitely stay here again.
Jeffrey, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great hotel , good place in town , employees very friendly and hotel is fancy.
samuel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Camila, 3-night trip
Verified Expedia guest review

8/10 Very Good

Max, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

not good check in experience. ............ . ..... ......
2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review