Homewood Suites by Hilton Holyoke-Springfield/North

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Overview of Homewood Suites by Hilton Holyoke-Springfield/North

Homewood Suites by Hilton Holyoke-Springfield/North

3.0 star property
3-star hotel with indoor pool, near Holyoke Mall

9.1/10 Superb

664 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is P7,834
Price available on 01/06/2022
Map
375 Whitney Ave, Holyoke, MA, 01040
Main amenities
  • 114 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Free area shuttle
  • Fitness center
  • Spa tub
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free grocery shopping service
  • Lobby fireplace
For families
  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Holyoke Mall - 13 min walk
  • Mount Tom - 9 min drive
  • MassMutual Center - 10 min drive
  • MGM Springfield - 10 min drive
  • Naismith Memorial Basketball Hall of Fame - 10 min drive
  • Dr. Seuss National Memorial - 10 min drive
  • Springfield Science Museum - 10 min drive
  • Springfield Museums - 13 min drive
  • Springfield Armory - 11 min drive
  • Mount Holyoke College - 17 min drive
  • Eastern States Exposition - 13 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 12 min drive
  • Bradley Intl. Airport (BDL) - 29 min drive
  • Springfield Union Station - 9 min drive
  • Holyoke Station - 11 min drive
  • Northampton Station - 14 min drive
  • Free area shuttle

About this property

Homewood Suites by Hilton Holyoke-Springfield/North

At Homewood Suites by Hilton Holyoke-Springfield/North, you'll be within a 10-minute drive of Holyoke Mall and MGM Springfield. Guests can take a dip in the indoor pool or visit the fitness center for a workout. Rooms feature bonuses like kitchens and sofa beds, along with DVD players and premium bedding. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 114 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*
  • 2 per room (up to 75 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)

Taking the kids

  • Free local shuttle

What to do

  • Basketball
  • Golfing nearby
  • Downhill skiing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (648 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible pool
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 27-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

State tax ID - C0010261370

Also known as

Homewood Suites Hilton Holyoke-Springfield/North
Homewood Suites Hilton Hotel Holyoke-Springfield/North
Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Hilton Holyoke-Springfield/North Hotel
Homewood Suites Hilton Holyoke-Springfield/North Holyoke
Homewood Suites by Hilton Holyoke Springfield/North
wood Suites Hilton HolyokeSpr
Homewood Suites by Hilton Holyoke Springfield/North
Homewood Suites by Hilton Holyoke-Springfield/North Hotel
Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

Frequently asked questions

Overall score and ratings

9.1

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Best stay.
The stay was perfect. The suite was so big, definitely surprised our family. Dog friendly.
Kari, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great family trip!
Friendly staff and great accommodations!
kerri, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laurie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will go back again, but room for improvement
Definitely enjoyed the stay and the environment is just splendid - very comfortable room, lobby and facilities. However, there is room for improvement. E.g. We booked the room for 4 people, hence needed the sofa bed and there was no extra set of bed sheet and blanket in the room. Long story short, called up the lobby once and went in person twice before getting the set after more than an hour.
Theresa, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Pool time
The only thing that was bad they didnt bring up the bedding for the pull out. But we enjoyed the pool
Kelly, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had the most amazing time, the summing pool was cold but the hot tub was awesome wasn't to hot. We spent a lot of time in There.
MARIAELENA, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Building is great, room was excellent. The only gamble when coming here is some rooms have those "clean remotes" which are useless. Please if anyone with any say is reading this get rid of them and replace them with regular remotes. Front desk wasn't really friendly. They keep hiring awkward uninformed young people who dont seem quite interested in assuring youre fully satisfied. Just ok with doing the minimum. Which is a shame cause I've been coming here for years and it wasn't always like this.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, attentive staff, large clean room
Renee, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel, Looking forward to our next visit.
The staff was awesome! They were smiling and very courteous. All of our requests were handled well. The room was clean and very comfortable.
Michael, 3-night family trip
Verified Hotels.com guest review