Relais Villa Pomela

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Overview of Relais Villa Pomela

Relais Villa Pomela

4.0 star property
4-star hotel with winery, connected to a shopping center, near Serravalle Designer Outlet

8.9/10 Superb

219 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Non-smoking
Map
Via Serravalle 69, Novi Ligure, AL, 15067
Main amenities
  • 47 smoke-free guestrooms
  • Daily housekeeping
  • Winery
  • Restaurant and bar/lounge
  • Free use of bicycles
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Business center
  • Limo/town car service
  • Terrace
  • 24-hour front desk
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

About this area

What's nearby

  • Serravalle Designer Outlet - 40 min walk
  • Natural Park of Capanne Marcarolo - 45 min drive

Getting around

  • Cristoforo Colombo Airport (GOA) - 60 min drive
  • Novi Ligure Station - 5 min drive
  • Serravalle Scrivia Station - 7 min drive
  • Cassano Spinola Station - 10 min drive

About this property

Relais Villa Pomela

Featuring a winery, Relais Villa Pomela puts you within a 10-minute drive of Serravalle Designer Outlet. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Al Cortese, which serves Italian cuisine and is open for lunch and dinner. A poolside bar and free bike rentals are other highlights, and rooms at this upscale hotel offer flat-screen TVs and minibars. The helpful staff and restaurant get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Private winery tours
  • Discount at nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Golf clubs on site

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 18 holes of golf
  • Seasonal outdoor pool
  • Vineyard
  • Winery on site
  • Wine tasting room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Al Cortese - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for EUR 20 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from May 23 to September 18

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Relais Villa Pomela
Relais Villa Pomela Hotel
Relais Villa Pomela Hotel Novi Ligure
Relais Villa Pomela Novi Ligure
Villa Pomela
Relais Villa Pomela Hotel
Relais Villa Pomela Novi Ligure
Relais Villa Pomela Hotel Novi Ligure

Frequently asked questions

Overall score and ratings

8.9

Superb

9.1/10

Cleanliness

8.9/10

Staff & service

9.0/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Up high on the hall lovely hotel
Fantastic stay with good service and with c19 in place Room very nice very quiet
Jeffrey, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

There was no services at all.. No kettle in the room and no complementary water provided. We had no choice but bought water from mini bar and it was expensive. There is minimal facility for hotel guest It was like a substandard B&B in a castle at a 4-star hotel price.
1-night family trip
Verified Expedia guest review

8/10 Very Good

Very nice place, but somewhat isolated. Incredible food. Great shopping.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Verrrrrrrrrry nice Calm Excellent price/quality Romantic
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was great. The staff was excellent! Friendly, and provided much information.
Kevin, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent clean aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaasaaaaa
3-night trip
Verified Expedia guest review

8/10 Very Good

Very good but the tv is very small in the room Food excellent
1-night family trip
Verified Expedia guest review

8/10 Very Good

This was our second time at Villa Pomela, and we returned for its proximity to the Serravalle outlet (not even 5 min away), the excellent restaurant (we arrived in truffle season - yummy!) and it’s great service and wines (we enjoyed the delicious Gavi house wine, aptly named D’amore...), and the very good service at the hotel (smiles and welcoming at all times). The rooms are a bit hit and miss; last time we had a huge nice room, but this time it was smaller. A bit tired bathroom, but clean. One of our friends got a really small room for the same price we paid which we found strange. The Beds are typical for Italy, a bit on the hard side and no duvet but rather a blanket. But we slept well. I would say the rooms could benefit from some renovation, but the character should be kept. We will come back!
Tormod, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very nice place.
Is very nice place and taste food in local restaurant.The vila is quite old and need a little improvement.
Ghenadie, 3-night romance trip
Verified Hotels.com guest review