El Andalous Lounge & Spa Hotel

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Overview of El Andalous Lounge & Spa Hotel

El Andalous Lounge & Spa Hotel

4.0 star property
4-star hotel with spa, near Jemaa el-Fnaa

6.6/10 Good

370 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is P6,372
Price available on 14/08/2022
Map
Av du President Kennedy, Hivernage, Marrakech, 40020
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
Cleaning & Safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Hivernage
  • Jemaa el-Fnaa - 24 min walk
  • Avenue Mohamed VI - 1 min drive
  • Marrakech Plaza - 3 min drive
  • Majorelle Gardens - 15 min drive
  • Oasiria Water Park - 9 min drive

Getting around

  • Menara Airport (RAK) - 9 min drive
  • Marrakech Central Station - 23 min walk

About this property

El Andalous Lounge & Spa Hotel

El Andalous Lounge & Spa Hotel puts you just 2.7 mi (4.4 km) from the airport and 1.3 mi (2 km) from Jemaa el-Fnaa. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Granada, one of 3 restaurants, serves international cuisine. Other highlights at this upscale hotel include an outdoor pool, a nightclub, and a poolside bar. Fellow travelers say good things about the pool and comfortable beds.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Grocery/convenience store

What to do

  • Fitness classes
  • Shopping
  • Use of nearby fitness center
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (7535 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • Built in 1982
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar

Sleep well

  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Andaloucia Spa has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Granada - This poolside restaurant specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).
Al Amiria - This restaurant specializes in Moroccan cuisine.
Terrasse Buffet - This café specializes in local and international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MAD 17 per person, per night. This tax does not apply to children under 12 years of age.

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

Also known as

El Andalous
El Andalous Hotel
El Andalous Hotel Marrakech
El Andalous Marrakech
El Andalous Lounge Hotel Marrakech
El Andalous Lounge Hotel
El Andalous Lounge Marrakech
El Andalous Lounge
El Andalous Lounge & Spa
El Andalous Lounge Spa Hotel

Frequently asked questions

Overall score and ratings

6.6

Good

7.0/10

Cleanliness

6.9/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

5.3/10

Eco-friendliness

6/10 Good

Hammani, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Old hotel , service was correct , but is not as 4 star hotel, old instalatiin without renovation , we miuved to an other jotel after 3 nights , and the new ine was as pic shows nit like this one, pic are bulshiit
3-night family trip
Verified Expedia guest review

8/10 Very Good

Ok experience
Mostly an amazing experience. The food was pricey so my advice is to go out and eat much cheaper. The room had a smell and ironing service was terrible so just take your own iron lol.
Qurat, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

The overall experience was not good, my husband and I were forced to sleep on a different bed because the hotel could not get us a king/queen size bed room (note that the room was reserved in October 2019 for two nights in Jan 1 &2 2020). Not sure how much more notice would have qualified us to get a decent king or even queen size room! We were told we would get another room the next day but we were literally ignored the next morning-not so great service. However, one of the staff member was very king to us (greeted us at the taxi, took our luggage in our room, would even open the door every time he would see us coming).
Anita, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Olayemi, 4-night trip
Verified Hotels.com guest review

4/10 Fair

disappointed
This would be our first trip to Morocco and this hotel looked so nice , ideal to want we were looking for It looked beautiful to me on the pictures and I was hoping that I would enjoyed a Relaxed stay But it became a nightmare after i checked in please to anyone do not stay at this hotel please I repeat : do not stay at this hotel in Marakesh Morocco. For this price you can get other hotels or newer hotels with a better accommodations This booking at the El andalous lounge and spa hotel was a huge mistake ad i end up loosing my money on the booking because of their policy. I have no words to describe how people can fool others by placing outdated pictures on a hotel site as famous as hotel.com but it needs to be put out because I booked this hotel for six nights and I even booked two rooms to be comfortable because on hotels.com I saw all these beautiful pictures of beautiful bedrooms and bathrooms of this hotel El andalous but definitely this hotel is in desperate need for renovation. Specially the bedrooms and bathrooms and the pool area. So please people do not be fooled by pictures I was fooled by outdated pictures but the real thing is different as soon as I arrived not even stepping inside I was asking my daughters if this was the right hotel ?? Did the taxi driver drop us somewhere else ?? I couldn’t believe that this was the hotel I booked !! At the front desk the first thing I asked the receptionist was if this was the el andalous hotel lounge and spa?
6-night family trip
Verified Hotels.com guest review

2/10 Poor

Everything was very bad and dont like staff service very bad
2-night family trip
Verified Expedia guest review

2/10 Poor

5-night trip
Verified Expedia guest review

6/10 Good

Avtar, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

JAGOUJ HOUSSA
Houssa, 1-night business trip
Verified Hotels.com guest review