Rocabella Santorini Hotel

You'll be asked to pay the following charges by the property at check-in or check-out:

• A tax is imposed by the city: EUR 3.00 per accommodation, per night

• Airport shuttle service is offered for an extra charge of EUR 25 per person (one way)
• Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
• Beach shuttle and shopping center shuttle service is offered for an extra charge
• Early check-in can be arranged for an extra charge (subject to availability, amount varies)
• Late check-out can be arranged for an extra charge (subject to availability, amount varies)

• In-room babysitting is available for an extra charge
• Babysitting/childcare is available for an extra charge

• Pets are allowed for an extra charge of EUR 100 per pet, per stay
• Contact the property at the number on the booking confirmation for details on pet restrictions

• The seasonal pool is open from May to October
• Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

During guests' stay, private events and functions including wedding receptions may take place on the property premises and some venues might be closed for a few hours. Guests should expect a high level of noise but extra precautions will be taken for the music to play within the acceptable / permissible decibel limits.