La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

Photo gallery for La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

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Outdoor pool
Pool
Outdoor pool
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Overview of La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

5.0 star property
Mountain hotel in Luang Prabang with 2 outdoor pools and spa

9.4/10 Exceptional

71 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Phou Vao Road, Luang Prabang, 84330
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free area shuttle
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Spa tub
  • Pool bar
  • Room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Night Market - 8 min drive
  • Royal Palace - 8 min drive

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 10 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

La Résidence Phou Vao, A Belmond Hotel, Luang Prabang is just 2.6 mi (4.1 km) from the airport and offers a shuttle (available 24 hours) for USD 25 per vehicle one way. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Mountain Terrace serves international cuisine. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a health club. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Belmond Protects (Belmond)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle within 6 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Yoga classes
  • Archery
  • Shopping
  • Discount at nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Boat tours nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (592 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 1976
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible parking

Languages spoken

  • Dutch
  • English
  • French
  • Lao

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 38-inch LED TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Mekong Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

Guests under 12 years old are not allowed in the spa.

Dining

Mountain Terrace - Overlooking the pool, this restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Mountain Bar - Onsite bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Phou
Phou Vao
Residence Phou Vao
Residence Phou Vao Hotel
Residence Phou Vao Hotel Luang Prabang
Residence Phou Vao Luang Prabang
La Residence Phou Vao By Orient-Express Hotel Luang Prabang
La Residence Phou Vao Hotel
La Residence Phou Vao Resort
Belmond Résidence Phou Vao Hotel Luang Prabang
Belmond Résidence Phou Vao Hotel
Belmond Résidence Phou Vao Luang Prabang
Belmond Résidence Phou Vao
Belmond La Résidence Phou Vao
La Résidence Phou Vao, A Belmond Hotel, Luang Prabang Hotel

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

10/10 Exceptional

The property was amazing! The staff were fantastic! Very friendly.
3-night family trip
Verified Orbitz guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A perfect base
This hotel is quite magical. The service is genuine and impeccable and the style is in harmony with Laos. I loved it here and it made the visit complete.
Simon, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful stay in Luang Prabang
Lovely property with a fabulous infinity pool. Excellent breakfast. The coconut puff pancakes are phenomenal. Desserts were very good. Shuttle was very helpful.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
Beautiful place not far from downtown. The service was outstanding. Nothing was too much trouble for the staff. There is shuttle into town but if they were free they would drop you any time. Food was excellent as well.
William, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staff, setting and ambience sublime - and the engaging kind helpful staff taught us so much about Laos and Laos culture. We would highly recommend!
7-night trip
Verified Expedia guest review

8/10 Very Good

Ana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was a wonderful experience! Very quiet and peaceful.... Beautiful views, billy goats to cut the grass, warm country French Atmosphere in the middle of a vibrant city, wonderful sincere hardworking staff. The Lao food was outstanding (not as Spicey as Thai); took a class on campus.....Came here on a lark and were very pleased.
3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Great atmosphere and friendly staff. Little bit far from town but they send us to there by shuttle bus anytime.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were very friendly and attentive. Made an effort to say hello and show an interest in what we were doing.
4-night trip
Verified Expedia guest review