Hilton Odawara Resort & Spa

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Overview of Hilton Odawara Resort & Spa

Hilton Odawara Resort & Spa

4.5 star property
Luxury resort in Nebukawa with spa and outdoor pool

8.4/10 Very Good

464 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
Map
583-1 Nebukawa, Odawara, Kanagawa-ken, 250-0024
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Indoor and outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
Feel at home
  • Children stay free
  • Children's club
  • Playground on site
  • Sofa bed
  • Refrigerator
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Nebukawa
  • Atami Sun Beach - 24 min drive
  • Hakone Open Air Museum - 40 min drive
  • Hakone Kowakien Yunessun - 42 min drive
  • Hakone Shrine - 42 min drive
  • Lake Ashi - 38 min drive
  • Mishima Sky Walk - 43 min drive
  • Gotemba Premium Outlets - 63 min drive

Getting around

  • Narita Intl. Airport (NRT) - 115 min drive
  • Hayakawa Station - 8 min drive
  • Hakone-Itabashi Station - 10 min drive
  • Midorichō Station - 13 min drive
  • Free train station pick-up
  • Free train station drop-off

About this property

Hilton Odawara Resort & Spa

Adjacent to a golf course, Hilton Odawara Resort & Spa is a great choice for a stay in Odawara. You can visit the spa to indulge in massages, facials, or hydrotherapy, and Brasserie Flora serves breakfast, lunch, and dinner. There's an indoor pool and an outdoor pool, and in-room conveniences at this luxurious resort include sofa beds and refrigerators. Fellow travelers like the pool and helpful staff.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 163 units
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Free train station shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (late night)

Traveling with children

  • Children stay free
  • Children's club
  • Bowling alley
  • Playground

What to do

  • Fitness classes
  • Yoga classes
  • Bowling alley
  • Hot springs
  • Shopping
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 18 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Indoor tennis courts
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchairs available on site
  • Bathroom emergency pull cord

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Turndown service
  • Sofa bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Spa

SEINA has 3 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

The spa is open daily.

Dining

Brasserie Flora - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
The Lobby Lounge - Overlooking the garden, this lobby lounge serves light fare only. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for JPY 1000 per night (rates may vary)
  • Wired Internet access is available in guestrooms for JPY 1000 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of JPY 3250 for adults and JPY 1650 for children (approximately)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Odawara
Hilton Odawara Resort
Odawara Hilton
Hilton Odawara Hotel Odawara
Hilton Odawara Resort And Spa
Hilton Odawara Resort Spa
Hilton Odawara & Spa Odawara
Hilton Odawara Resort & Spa Resort
Hilton Odawara Resort & Spa Odawara
Hilton Odawara Resort & Spa Resort Odawara

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very Good

Reception at the dining place looked not happy to work for customers.
Miyuki, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

the room was spacious and had a great view of Sagami Gulf
YUSUKE, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice
Jorapel, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff is excellent, very helpful. Rooms are a little small but great views and very soundproof for a good sleep. Beds very comfortable.
1-night family trip
Verified Expedia guest review

6/10 Good

The ocean view is beautiful. Howevet, the shower water pressure in the room was too weak. If you want to use the tennis court, golf driving range or miniature golf you have to pay more; should be provided for free. The bottled water tasted more like tap water than mineral water. The long hallway on the 3F towards the onsen and public shower area needs better lighting and probably a rennovation. The quality of the breakfast and dinner was sub par. The mattress is nothing like the Hilton in NYC for example; its ok but not amazing.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Just perfect ! Good place for families too! I will go back again someday for sure !
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay. It was very quiet. The room was very clean and spacious.
Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Pricey but totally worth it!
Many services were closed because of Covid but it didn't matter really. The pool was amazing and the onsen was a big plus. The room was very comfortable (half japanese tatami room) and large. Also so many activities around that you don't really need to go anywhere else. The restaurants and the night shop were expensive. Will come back when all the services are available.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Wotif guest review