Hotel Zara

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Overview of Hotel Zara

Hotel Zara

2.0 star property
Hotel with restaurant, near Spaccanapoli

6.8/10 Good

223 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Restaurant
Map
Via Firenze 81, Naples, NA, 80142
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Front desk safe
  • Multilingual staff
  • Luggage storage
  • TV in a common area
For families
  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
  • Offsite parking available
  • Hair dryer
Cleaning & Safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Naples City Centre
  • Port of Naples - 26 min walk
  • Molo Beverello Port - 32 min walk
  • Piazza del Plebiscito - 38 min walk
  • Spaccanapoli - 2 min drive
  • Naples National Archaeological Museum - 10 min drive
  • Galleria Umberto - 16 min drive
  • Castel Nuovo - 5 min drive
  • Royal Palace - 16 min drive
  • Via Toledo - 16 min drive
  • Castel dell'Ovo - 6 min drive

Getting around

  • Naples Intl. Airport (NAP) - 24 min drive
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Central Station - 5 min walk
  • Montesanto Station - 5 min drive
  • Piazza Garibaldi Station - 5 min walk
  • Porta Nolana Station - 8 min walk
  • Piazza Cavour Station - 17 min walk

About this property

Hotel Zara

Located 4.7 mi (7.5 km) from the airport, Hotel Zara puts you 1.4 mi (2.2 km) from Port of Naples and 1.7 mi (2.7 km) from Molo Beverello Port. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, this hotel is 2 mi (3.1 km) from Piazza del Plebiscito and 2.7 mi (4.3 km) from Castel dell'Ovo. The helpful staff and spacious guestrooms get good marks from fellow travelers. The property is just a short walk to public transportation: Piazza Garibaldi Station is 5 minutes and Porta Nolana Station is 8 minutes.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 12:30 PM - 10:00 PM
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Library
  • Television in common areas

Accessibility

  • Elevator
  • Bathroom emergency pull cord

Languages

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • 18-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Hypo-allergenic bedding

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Zara
Hotel Zara Naples
Zara Naples
Zara Hotel Naples
Hotel Zara Hotel
Hotel Zara Naples
Hotel Zara Hotel Naples

Frequently asked questions

Overall score and ratings

6.8

Good

7.5/10

Cleanliness

7.6/10

Staff & service

6.3/10

Amenities

6.5/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Very Good

Great stay, worked for family of 5!
Great stay, affordable, and comfortable with great staff. Shower drained very slow, that was the only inconvenience.
Danielle, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Ok accommodation
The hotel was ok for a short 1-night stay; the hotel accepts late check ins which was helpful in our case. It’s very basic accommodation, room and bathroom were clean and staff members were helpful and friendly.
Dorota, 1-night trip
Verified Hotels.com guest review

2/10 Poor

WOULD NEVER STAY HERE AGAIN
I was shocked with the reception. When I checked in I was told my room had a shared bathroom. If I wanted to use the bathroom at night I would have to leave my room and use the bathroom in the hallway. The receptionist told me if I wanted a room with a private bathroom I'd have to pay $5 euros extra. Not a large amount but I thought it was ridiculous that I had to pay extra. So I paid the $5 and asked for a receipt. the receptionist said he couldnt provide me one because the amount was so small and I could either take the room withouth bathroom or give him the $5. I finaly gave him the $5 and didn't ask for a receipt. the breakfast was awful. not many option. I had a crossaint and a cup of coffee. that was it. I woulnd't dare showering barefoot on that shower.
filipe, 1-night trip
Verified Hotels.com guest review

6/10 Good

The rooms are on 2nd floor of a building so the TV/ sitting area and breakfast area is in the corridor outside the bedrooms. Breakfast is limited to Croissant, 2 cereals and toast with tea and coffee. Staff were helpful and polite. Need 10c for lift. Hotel is along a street near the main Station and Piazza Garibaldi. Great for trains and a 15 min walk to the Port, Airport shuttle home was 12 mins so handy for that. Rooms were clean and tidied each day. air con worked and was roomy for the 3 of us. Also WiFi worked. Not bad for what we paid.
5-night family trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Sviatoslav, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Location is very close to the train station (Garibaldi). Walking distance to some tourist spots (imho). There was free breakfast (not that we were expecting) so it was very nice.
Jordan, 3-night family trip
Verified Expedia guest review

4/10 Fair

Only a small sign on the door in a rather dingy road. The lift is Victorian relic. Coin operated. Not very welcoming. Sparse drab room,
1-night romance trip
Verified Expedia guest review

8/10 Very Good

Budget hotel near Naples train station
Passing through Naples for one night, I booked knowing the area this hotel is in is a bit shady, but very close to the train station. The hotel occupies two floors of a somewhat run down building, but the hotel floors are renovated and clean. My room was also completely renovated and clean. Bathroom is ok, everything functioned but is a bit worn. The room had one double bed and one single, but the single bed lacked bed sheets, so the double was the only option. The room had large modern doors leading to a French balcony, nice. My two complaints are: the room had no heat (I stayed in December), and was not uncomfortable but did get a bit colder than I would have liked; and second the bed blanket (on top of the white sheet) was only a single size placed across the bottom half, even though the bed is a double. Air conditioning was provided so the room seems like it would be good for a summer stay. Breakfast was included, and there are a number of tables on the reception floor for this. A croissant and coffee, as well as bread with jam, some pre-wapped cakes, tea and heated milk were available... just fine for the price. I would recommend the hotel for those on a budget and looking for a short stay. Expect a simple clean room and a shady neighborhood, friendly enough staff and an decent breakfast, all for a budget price.
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stop over
Wonderful hotel and wonderful staff. Had a lovely quick stop over here as we had a flight early morning from Naples Airport. The staff could not do enough for us. The hotel itself is spotless and we have no complaints. The area is a little scary but just have your wits about you, don't have your flashy items on show and don't converse with beggars or touters and you will be fine.
Samantha, 1-night trip
Verified Expedia guest review