Palmetto Hotel

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Overview of Palmetto Hotel

Palmetto Hotel

3-star property
City-center hotel in Santiago de los Caballeros

8.2/10 Very Good

39 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
Main amenities
  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Water dispenser

Choose dates to view prices

About this area

What's nearby

  • Heart of Santiago de los Caballeros

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive
  • Gregorio Luperon Intl. Airport (POP) - 110 min drive
  • Airport shuttle (surcharge)

About this property

Palmetto Hotel

3-star hotel in a shopping district
Palmetto Hotel provides amenities like free full breakfast and a roundtrip airport shuttle. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and a computer station
  • A water dispenser
Room features
All guestrooms at Palmetto Hotel have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Rainfall showers, shower/tub combinations, and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms


  • Check-in time from 2:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free secured, uncovered onsite self parking


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Water dispenser

Working away

  • Computer station


  • 24-hour front desk


  • Braille/raised signage
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Doorbell and phone notification
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance


  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children costs USD 0

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.


This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Does Palmetto Hotel offer free cancellation for a full refund?
Yes, Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palmetto Hotel?
As of October 4, 2022, prices found for a 1-night stay for 2 adults at Palmetto Hotel on October 5, 2022 start from P 2,525, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palmetto Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Palmetto Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palmetto Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Palmetto Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Palmetto Hotel?
You can check in from 2:00 PM - 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Palmetto Hotel?
No, this hotel doesn't have a casino, but Casino Gran Almirante (16-min walk) is nearby.
Are there restaurants at or near Palmetto Hotel?
Yes. Nearby restaurants include La Campagna (4-min walk), KGB (5-min walk), and Moji Bar (5-min walk).
What's the area around Palmetto Hotel like?
Palmetto Hotel is in the heart of Santiago de los Caballeros, a short 5-minute walk from Bella Terra Mall and 16 minutes' walk from Centro Leon.

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



8/10 Very Good

Boutique feel; friendly staff, delicious breakfast
Cute room with free cold bottled water and AC that worked beautifully. A full breakfast was included and delicious (we had mangu, eggs, fried salami, coffee).The facilities were clean and the staff was friendly and helpful. The place had a boutique feel to it. It was just off of a busy stteet and easy to miss, so I suggest using navigation if driving and unfamiliar with the area. Parking was just outside the front entrance. Very pleased. Thanks for a great stay!
Michelle, 1-night family trip
Verified guest review

8/10 Very Good

Good Place to stay
Its a good place but beds are small and it only have 3 parking spaces for 20 bedrooms
Jose Luis, 1-night business trip
Verified guest review

8/10 Very Good

Very convenient location right next to Plaza International. Basic but clean and great value. Though it is right on Juan Duarte, the noise didn't keep me up. The staff is very friendly and helpful.
Geoffrey, 1-night family trip
Verified Expedia guest review

8/10 Very Good

All good
Javier, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The people there were very helpfull and treated me like family. It was very safe. You can rest and no noises. It's peacefully there.
Victor, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Busy Location with local feel
ROBERT, 1-night business trip
Verified guest review

10/10 Exceptional

4-night family trip
Verified guest review

10/10 Exceptional

Arthur, 1-night trip
Verified guest review

8/10 Very Good

Enmanuel, 3-night trip
Verified guest review

10/10 Exceptional

Very polite the employee!
RAMONA, 2-night trip
Verified Expedia guest review