RIU Ocho Rios All Inclusive (Ocho Rios, Jamaica), Ocho Rios hotel discounts

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Free minibar, in-room safe, individually decorated

4 restaurants, dinner served, Italian cuisine

Overview
Rooms
Location
Amenities
Policies

Beachfront property in Ocho Rios with free water park and spa

8.0/10 Very Good

2,241 verified Hotels.com guest reviews

Property highlights

Pool

Free breakfast

Spa

Airport transfer

Free parking

Free WiFi

Mammee Bay, Ocho Rios, Saint Ann

Main amenities

Daily housekeeping
On a private beach
4 restaurants and 2 poolside bars
6 bars/lounges and 2 swim-up bars
Full-service spa
5 outdoor pools
Free water park
Free airport shuttle
Health club
Sauna
Steam room
Beach sun loungers

Feel at home

Children's pool
Children's club
Private bathroom
Television
Daily housekeeping
Blackout drapes/curtains

Room options

About this area

What's nearby

On a private beach
Dunn's River Falls - 7 min drive
Turtle Beach - 14 min drive
Mystic Mountain - 12 min drive

Getting around

Ocho Rios (OCJ-Ian Fleming Intl.) - 34 min drive
Sir Donald Sangster Intl. Airport (MBJ) - 91 min drive
Free airport shuttle

Restaurants

MOMO @ Moon Palace Jamaica Grande - 12 min drive
Starbucks - 3 min drive
Snack Bar - 12 min drive
Ocean's 11 - 11 min drive
Bamboo Blu - 1 min walk

About this property

RIU Ocho Rios All Inclusive

Putting you within a 10-minute drive of Dunn's River Falls, RIU Ocho Rios All Inclusive offers a private beach where you can enjoy beach massages, volleyball, and sun loungers. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Dining choices include 4 restaurants and the 2 poolside bars are great places to grab a cold drink. Other highlights at this upscale property include 2 swim-up bars, a free airport shuttle, and a health club. Fellow travelers say great things about the breakfast and location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

In-room minibar (all beverages included)

In-room liquor dispensers

Number or type of beverages limited at one or more venues

Water activities

Kayaking

Sailing

Snorkeling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs

Onsite live performances

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Property is disinfected using an electrostatic sprayer

Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)

Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

Individually-wrapped food options available for breakfast, lunch, and dinner

This information is provided by our partners.

At a glance

Hotel size

901 rooms
Arranged over 6 floors

Arriving/Leaving

Check-in time from 3:00 PM - 11 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
This property offers airport transfers through a third party company. Guests must schedule their airport transfer with the third party company directly, at least 48 hours before travel, using the emailed instructions received from the property.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21

Children

No cribs (infant beds)
Children's club

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking

Transfers

Free airport shuttle from 8:00 AM to 11:00 PM

Other information

Designated smoking areas

Property amenities

Food and drink

Free buffet breakfast each morning 7 AM–11:30 AM
4 restaurants
6 bars/lounges
2 poolside bars
2 swim-up bars
Coffee/tea in a common area
Snack bar/deli

Traveling with children

Children's club
Free water park access
Children's pool

What to do

On a private beach
Tennis
Fitness classes
Beach volleyball
Sailing
Scuba diving
Snorkeling
Surfing/body boarding
Windsurfing
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Water skiing nearby
Scooter/moped rentals nearby

Working away

2 meeting rooms

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas

Facilities

4 buildings/towers
Built in 2005
Safe-deposit box at front desk
24-hour fitness center
5 outdoor pools
Free water park
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
Waterslide

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel

Room amenities

Be entertained

Television
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Iron/ironing board

Sleep well

Blackout drapes/curtains
Bed sheets provided

What to enjoy

Balcony
Individually furnished and decorated

Freshen up

Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels

Stay connected

Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe
LED light bulbs

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

St. Ann - Onsite family restaurant.

Kulinarium - This restaurant serves dinner only. Open daily.

Piacenza - This restaurant specializes in Italian cuisine. Open daily.

Mandalay - This restaurant specializes in Asian cuisine. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the fitness facility or spa tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) and Covid-19 Health Protocol (RIU).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

All Inclusive RIU Ocho Rios

Ocho Rios All Inclusive

Ocho Rios RIU

Ocho Rios RIU All Inclusive

RIU Ocho Rios

RIU Ocho Rios All Inclusive

Club Hotel Riu Ocho Rios

ClubHotel Riu Ocho Rios Jamaica

Rio Ocho Rios

Riu Hotel Ocho Rios

Riu Ocho Rios Jamaica

Riu Ochos Rios

Rui Ocho Rios

RIU Ocho Rios All Inclusive All-inclusive property

RIU Ocho s Inclusive inclusiv

RIU Ocho Rios All Inclusive Ocho Rios

RIU Ocho Rios All Inclusive All-inclusive property

RIU Ocho Rios All Inclusive All-inclusive property Ocho Rios

Frequently asked questions

Does RIU Ocho Rios All Inclusive offer free cancellation for a full refund?

Yes, RIU Ocho Rios All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at RIU Ocho Rios All Inclusive?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at RIU Ocho Rios All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at RIU Ocho Rios All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at RIU Ocho Rios All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by RIU Ocho Rios All Inclusive?

Yes, a free airport shuttle is available from 8:00 AM to 11:00 PM.

What are the check-in and check-out times at RIU Ocho Rios All Inclusive?

You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.

What is there to do at RIU Ocho Rios All Inclusive and nearby?

Have fun with onsite activities like sailing, windsurfing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. RIU Ocho Rios All Inclusive also has 2 swim-up bars, 2 poolside bars, and a private beach, as well as a 24-hour fitness center and a sauna.

Are there restaurants at or near RIU Ocho Rios All Inclusive?

Yes, there are 4 onsite restaurants, featuring Italian cuisine.

Does RIU Ocho Rios All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

8.0

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

4/10 Fair

May 30, 2023

Didnt get what we paid for.

It was my second time staying here. When we got there at 3pm to check in, our room was not ready(same thing happened the 1st time we stayed here..no big deal) but then the room was not ready the other days when our friends checked in as well...very strange. Reception told us that they will send us an email when our room will be ready in about an hour or two. Went to eat and after an hour decided to check back with Reception after we didn't get an email as yet. Was told, "Oh yes, your room has been ready for a while now and you have been upgraded for having to wait) Got the key cards and went to the room. We paid for an unobstructed ovean view room and we got upgraded to a garden room with no view of the ocean! We called Reception and told them. Their respoded by saying they couldn't do anything to change our room at that time because the hotel was full. So what happened to the ocean view room that we paid for?? They told us that we had to wait until the next day to check out and then check back in again at 4pm for another room! WTH!! We had a wedding to go to the next day and wouldn't be able to checkout and check back in at that time the next day. Absolutely ridiculous! We were forced to stay in a downgraded room(according to them an upgrade) which was a 10 min walk atleast, from the center of the hotel where all the restaurants and activities were. We were offered no other solution and was forced to stay in a crappy room the rest of our vacation. Ruined our stay.