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Cassandra Hotel

In the heart of Vancouver

  • Free WiFi in lobby and free parking

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  • Cassandra Hotel
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  • Indoor Spa Tub
  • Luxury Room, 1 King Bed - Living Area
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Cassandra Hotel. Image 1 of 34.
1 / 34Cassandra Hotel
3075 Kingsway, Vancouver, V5R5J8, BC, Canada
  • The hotel is just ok. No amenities, washroom door was not closing, No staff around the…

    Sep 4, 2021

  • Big window with A great view to the north shore.

    Jul 19, 2021

See all 176 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Dining options

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Bathtub
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 60 smoke-free guestrooms
    • Daily housekeeping
    • Spa tub
    • Fitness center
    • 24-hour business center
    • Air conditioning

    For families

    • Microwave
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Garden

    What’s around

    • In Vancouver South
    • Burnaby Hospital - 33 min walk
    • Central Park - 33 min walk
    • Metropolis at Metrotown - 42 min walk
    • British Columbia Institute of Technology - 2.4 mi / 3.9 km
    • Commercial Drive - 2.4 mi / 3.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Superior Room, 1 Queen Bed
    • Superior Room, 2 Double Beds
    • Superior Room, 2 Queen Beds
    • Luxury Room, 1 King Bed
    • Luxury Studio, 1 King Bed

    What’s around


    • In Vancouver South
    • Burnaby Hospital - 33 min walk
    • Central Park - 33 min walk
    • Metropolis at Metrotown - 42 min walk
    • British Columbia Institute of Technology - 2.4 mi / 3.9 km
    • Commercial Drive - 2.4 mi / 3.9 km
    • Main Street - 3.1 mi / 5 km
    • Mount St. Joseph's Hospital - 3 mi / 4.9 km
    • Queen Elizabeth Park - 3.4 mi / 5.5 km
    • Pacific Coliseum - 4 mi / 6.5 km
    • Vancouver False Creek Seawall - 4.1 mi / 6.5 km

    Getting around

    • Vancouver International Airport (YVR) - 18 min drive
    • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 12 min drive
    • Pitt Meadows, BC (YPK) - 31 min drive
    • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 123 min drive
    • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 147 min drive
    • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 9 min drive
    • Vancouver Waterfront Station - 11 min drive
    • Pacific Central Station - 15 min drive
    • Joyce-Collingwood Station - 11 min walk
    • 29th Avenue Station - 18 min walk
    • Nanaimo Station - 28 min walk
    See on map
    3075 Kingsway, Vancouver, V5R5J8, BC, Canada

    At a glance

    Hotel size

    • This hotel has 60 rooms
    • This hotel is arranged over 3 floors


    • Check-in time 4:00 PM-midnight
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 4:00 PM - midnight. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required


    • No cribs (infant beds)


    • Pets not allowed


    • Free WiFi in public areas (2-device limit)


    • Free onsite self parking
    • Onsite extended parking (fees apply)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Things to do

    • Fitness facilities
    • Spa tub
    • Sauna
    • Golfing nearby

    Working away

    • Computer station


    • Front desk (limited hours)
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff


    • Number of buildings/towers - 1
    • Elevator
    • Garden
    • Television in common areas


    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible registration desk

    Languages Spoken

    • Chinese
    • English
    • Filipino
    • French
    • Hindi
    • Korean
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 36-inch flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free local calls

    Food and drink

    • Microwave


    • Daily housekeeping
    • Connecting/adjoining rooms available

    Fees & policies

    Refundable depositPay at property

    • Deposit: CAD 250 per stay

    Optional extras

    • Early check-in can be arranged for an extra charge of CAD 50 (subject to availability)
    • Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

    ParkingPay at property

    • Extended parking is available for an extra charge

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.


    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.

    Also known as

    • Cassandra Hotel
    • Cassandra Hotel Vancouver
    • Cassandra Vancouver
    • Hotel Cassandra
    • Cassandra Hotel Hotel
    • Cassandra Hotel Vancouver
    • Cassandra Hotel Hotel Vancouver

    *See fees & policies for additional details or extra charges


    • Yes, Cassandra Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets aren't allowed.
    • You can check in from 4:00 PM - midnight. There's a charge of CAD 50 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of CAD 50 (subject to availability). Contactless check-out is available.
    • Yes. Nearby restaurants include Congee Noodle King (5-min walk), Gold Train Express Restaurant (6-min walk), and Honolulu Cafe (6-min walk).
    • No, this hotel doesn't have a casino, but Starlight Casino (14-min drive) and Hard Rock Casino Vancouver (17-min drive) are both nearby.
    • Cassandra Hotel has a sauna and a fitness center, as well as a garden.
    • 2.0.Poor

      Horrible customer service. Had a small flight delay and the hotel had no one on shift at all no desk clerk. Called the phone number listed on the door and a woman answered. She began to tell me that she was at home with her kids and she could not come check us in. Beware still fighting with Expedia for a refund. Still boggles me that not 1 hotel staff in from midnight till 9 am

      Jarod, 1 night trip, Jul 12, 2021

      Verified guest review

    • 6.0.Good

      Air conditioning was great. The mattress was awful with every spring noticeable, and lumpy. We never found comfortable positions. Staff were fabulous. Avoid Room 318 until they change the mattress. Pool and fitness room were closed due to Covid19 but looked fine.

      2 night trip, Jun 27, 2021

      Verified Expedia guest review

    • 8.0.Very good

      I like the location, being short walk to the skytrain station. What I didn't like is that it takes a long time for hot water to come out from the faucets.

      1 night romance trip, Jan 18, 2021

      Verified Expedia guest review

    • 4.0.Fair

      The exterior was in great need of repair and updating. (We debated even going inside because it looked rough) fortunately, the interior was better. The room was freezing, took almost 2 hours to bring heat up enough to take our jackets off. Internet/ tv was down for half the evening. No maid service (we stayed 2 nights) No coffee maker or frills like face cloths available. However, the front desk person was kind and was helpful

      2 night business trip, Jan 7, 2021

      Verified Expedia guest review

    • 2.0.Poor

      They wanted ID from my partner and because he didn't have any they wouldn't let him stay. Never have I had this happen before. Was not happy at all plus they said if he did stay without showing ID they would keep my 250$ deposit.

      Deb, 1 night romance trip, Nov 6, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Great stay

      Customer service was great. Covid signs and social distancing practices were taking place.

      1 night business trip, Sep 6, 2020

      Verified guest review

    • 2.0.Poor

      Terrible Experience. No hot water on shower it was so cold.

      Prince, 1 night romance trip, Aug 5, 2020

      Verified Expedia guest review

    • 2.0.Poor

      After 4 days of my stay i was told that the hotel is doing an evacuation and that everyone will have to evacuate the hotel.i requested the to allow till the end of my stay but the hotel manage was rude and said she cannot help. I also asked about my refund and they said someone from expedia will contact me soon and provide me the refund. However i have still not received any call from expedia. When i tried calling them, i am unable to reach out to any agent. Also i sent an email but did not get any response. Please help me with my refund.

      7 night business trip, Mar 15, 2020

      Verified guest review

    • 8.0.Very good

      The staff was super helpful and the room was alright

      Bee, 2 night romance trip, Mar 13, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Had a wonderful time

      Beatrice, 3 night trip with friends, Mar 9, 2020

      Verified guest review

    See all 176 reviews