Guests
All properties in Semarang, Central Java, Indonesia

Novotel Semarang

4-star hotel with 2 restaurants, near Paragon City Mall Semarang

  • Free WiFi and free parking
From
P1,440

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Standard Room, 2 Twin Beds - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 66.
1 / 66Outdoor Pool
Jalan Pemuda 123, Semarang, 50132, Central Java, Indonesia
7.6.Good.
  • Comfortable and staffs are friendly

    Mar 11, 2021

  • Room is so horrible. I asked for a non smoking room. Apparently i was put into a “…

    Jul 6, 2020

See all 43 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 174 guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • Outdoor pool
    • Nightclub
    • Breakfast available

    For families

    • Children's club (free)
    • Rollaway/extra beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Premium TV channels
    • Television

    What’s around

    • Paragon City Mall Semarang - 6 min walk
    • DP Mall Semarang - 15 min walk
    • Kota Lama Semarang - 18 min walk
    • Lawang Sewu - 18 min walk
    • Indonesia Kaya Park - 26 min walk
    • Simpang Lima Park - 29 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Executive Room, 1 Queen Bed
    • Superior Room, 1 Queen Bed
    • Superior Room, 2 Twin Beds
    • Standard Room, 1 Queen Bed
    • Standard Room, 2 Twin Beds

    What’s around

    Landmarks

    • Paragon City Mall Semarang - 6 min walk
    • DP Mall Semarang - 15 min walk
    • Kota Lama Semarang - 18 min walk
    • Lawang Sewu - 18 min walk
    • Indonesia Kaya Park - 26 min walk
    • Simpang Lima Park - 29 min walk
    • Kariadi Hospital Semarang - 32 min walk
    • Sam Poo Kong - 2.4 mi / 3.9 km
    • Diponegoro University - 8 mi / 12.9 km

    Getting around

    • Semarang (SRG-Ahmad Yani Intl.) - 6 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    Jalan Pemuda 123, Semarang, 50132, Central Java, Indonesia

    At a glance

    Hotel size

    • This hotel has 174 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)
    • Free children's club

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle*

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Snack bar/deli
    • 24-hour room service

    Things to do

    • Outdoor pool
    • Fitness facilities
    • Spa services on site
    • Spa treatment room(s)
    • Golfing nearby
    • Nightclub
    • Spa tub
    • Sauna

    Working away

    • Business center
    • Number of meeting rooms - 8
    • Conference space
    • Conference space size (feet) - 3875
    • Conference space size (meters) - 360
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Porter/bellhop

    Facilities

    • Elevator
    • Designated smoking areas (fines apply)

    Accessibility

    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Handrails in stairways

    Languages Spoken

    • English
    • Indonesian

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Bathrobes
    • Slippers

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • In-room massage available

    Freshen up

    • Free toiletries
    • Hair dryer

    Be entertained

    • TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

    Dining

    The Square - Onsite buffet restaurant.

    Citrus - Onsite restaurant. Open daily.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of IDR 133100 for adults and IDR 66550 for children (approximately)
    • Airport shuttle service is offered for an extra charge

    Children & extra bedsPay at property

    • Rollaway beds are available for an additional charge

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 6:00 AM to 9:00 PM
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

    Also known as

    • Novotel Hotel Semarang
    • Novotel Semarang Semarang
    • Novotel Semarang Hotel Semarang
    • Novotel Semarang
    • Semarang Novotel
    • Novotel Semarang Hotel Semarang
    • Novotel Semarang Hotel
    • Semarang Novotel
    • Novotel Semarang Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Novotel Semarang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out is available.
    • Yes, there are 2 onsite restaurants. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Mie Kopyok Pak Dhuwur (5-min walk), Toko Oen (5-min walk), and Bakmi Djowo Pak Doel Noemani (6-min walk).
    • Yes, an airport shuttle is available.
    • Novotel Semarang has a nightclub and an outdoor pool, as well as a sauna and a fitness center.
    7.6.Good.
    • 4.0.Fair

      Disappointing stay

      Staff are lovely and the hotel is in a great location. Have stayed there many times before with no issues, but this trip was not good sadly. The key card wouldn’t work, they replaced it but still didn’t work so just said to ask someone from reception to accompany me to the room every time! One of the towels hadn’t been cleaned and was clearly damp and smelly from the last person that used it, and the whole room had a bad smell in it. I asked to be moved but there was nothing available (which seemed unlikely). I think next time I will stay somewhere else. Real shame as it’s always been good before

      Matthew, 1 night trip, Mar 7, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      I was book for the rooms non smoking and when i was checking the non smoking was not available and they give me smoking rooms even the rooms sparyed with air freshner but still smell. I was travelling with small kids

      2 night family trip, Dec 31, 2019

      Verified Expedia guest review

    • 6.0.Good

      The thing I like the least was that I didn't have any luck with the hot shower. I stayed for two night with less than lukewarm shower. For hotel this class, they can do much better than this. There are good variety of the breakfast buffet, even though the taste of most of them are so so. The staff are nice.

      Dewi, 2 night family trip, Dec 30, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Good service and nice hotel

      Juhari, 5 night family trip, Dec 17, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Staff however property was due for refurbishment My shower had mould , pillows stunk .wholebuilding needed an upgrade

      7 night business trip, Dec 7, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Have always stay at Novotel Semarang bcos the Shopping Mall is just across the road....very convenient

      3 night family trip, Apr 18, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Good old days. Need renovation, asap! 😁

      Most of the staff are friendly and helpful. However this hotel need big time renovation as it is very old, bad smell, you know old building smell. The floor, uneven. Peeled off wall paint. Bad odor parking. Small size of swimming pool. But the breakfast food are good. Room size is big. Comfortable pillows. Good bathtub, as nowadays rarely hotel has bathtub.

      JOICE, 2 night family trip, Apr 5, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      + Very friendly staff + Prompt service at all hours + Large spacious rooms + Clean sheets, comfy beds + Wide range of facilities + Location, location, location! - Furniture, overall feel is dated - Spa / Massage service same standard as the ones just behind the hotel, but 3 times the price - Strong chlorine smell at the lobby in the mornings that also stings the eyes

      queenie, 2 night trip, Jan 24, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great stay

      It was amazing n great stay

      SWARAN, 3 night trip with friends, Dec 10, 2018

      Verified Hotels.com guest review

    • 8.0.Very good

      Location was very good, massage service very good and service was excellent. Furniture in room and bathroom was showing its age.

      8 night family trip, Nov 29, 2018

      Verified Expedia guest review

    See all 43 reviews