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Comfort Suites Independence - Kansas City

Suburban hotel with indoor pool, near Silverstein Eye Centers Arena

  • Free continental breakfast, free WiFi, and free parking
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19751 E Valley View Pkwy, Independence, 64057, MO, United States of America
8.6.Fabulous.
  • I got in the elevator to smell like marijuana. I woke up s.elling marijuana. The…

    Jul 20, 2021

  • We stayed here 1 night on our way to Colorado. The Hotel was fine, the room was big (we…

    Jul 18, 2021

See all 229 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Dining options
Safe
Easy parking
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 88 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Sofa bed
  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Silverstein Eye Centers Arena - 14 min walk
  • Midwest Genealogy Center - 4.2 mi / 6.7 km
  • National Frontier Trails Museum - 7.1 mi / 11.4 km
  • Independence Square - 7.8 mi / 12.6 km
  • Kauffman Stadium - 8.6 mi / 13.9 km
  • Harry S. Truman Library and Museum - 8.8 mi / 14.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, Non Smoking
  • Suite, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
  • Suite, Multiple Beds, Accessible, Non Smoking

What’s around

Landmarks

  • Silverstein Eye Centers Arena - 14 min walk
  • Midwest Genealogy Center - 4.2 mi / 6.7 km
  • National Frontier Trails Museum - 7.1 mi / 11.4 km
  • Independence Square - 7.8 mi / 12.6 km
  • Kauffman Stadium - 8.6 mi / 13.9 km
  • Harry S. Truman Library and Museum - 8.8 mi / 14.1 km
  • Arrowhead Stadium - 8.9 mi / 14.3 km
  • Nelson-Atkins Museum of Art - 16.6 mi / 26.7 km
  • Worlds of Fun - 18 mi / 29 km

Getting around

  • Kansas City International Airport (MCI) - 41 min drive
  • Independence Station - 16 min drive
  • Lee's Summit Station - 18 min drive
  • Kansas City Union Station - 19 min drive
map
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19751 E Valley View Pkwy, Independence, 64057, MO, United States of America

At a glance

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size single

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 38-inch LCD TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Small print

Also known as

  • Comfort Suites Hotel Independence
  • Comfort Suites Independence
  • Comfort Suites Independence Kansas City Hotel
  • Comfort Suites Independence Kansas City
  • Comfort Suites Independence - Kansas City Hotel
  • Comfort Suites Independence - Kansas City Independence
  • Comfort Suites Independence - Kansas City Hotel Independence

Optional extras

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

Service animals exempt from fees

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Guests under 14 years old are not allowed in the spa tub.

Guests must contact this property in advance to reserve cribs/infant beds.

Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Comfort Suites Independence - Kansas City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 25 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Kobe Japanese Steak House (3-min walk), Carrabba's Italian Grill (3-min walk), and Outback Steakhouse (5-min walk).
  • No, this hotel doesn't have a casino, but Ameristar Casino Kansas City (21-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as hiking. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Comfort Suites Independence - Kansas City also has a 24-hour fitness center.
8.6.Fabulous.
  • 4.0.Fair

    Not good

    We understand that COVID has made an impact on businesses but the condition of this hotel and the client services were not what we expected. Non functioning items: refrigerator, microwave, rm ph, rm bathtub was clogged so we were standing in muck for showers, ceiling fell in on hot tub, grounds had not been mowed-looked like a deserted property and exterior trash was overflowing. They forgot to tell us housekeeping was every other day. Front desk management was uncaring and did not offer any apologies.

    Greg, 4 night family trip, Jul 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family

    Jet's not working in hot tub

    Gretchen, 1 night family trip, Jul 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Yellowstone

    Ver nice.

    1 night trip, Jun 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ok Stay.

    Had issues with the door shutting. The staff was great getting things resolved. Maintenance could not fix the door so they got us moved to another room. Cleanliness was average and not much to eat for breakfast.

    2 night trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The room was very nice. I would stay at this location again. My only complaint is that there was hair in the shower

    1 night trip, May 31, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Stayed in Better, Stayed in Worse

    We stayed 6 nights - 2 adults, 3 children. Overall, the stay was fine. Everything worked in our room (except a couple of lights), and the room was clean. However, the cons: - As our stay progressed, the breakfast options got less and less. We had milk the first morning, the no milk after that. Then, it was no fruit. Then, it was no yogurt. - The visible dirt in the hallways stayed there the entire duration of our stay, so they obviously don't vacuum.

    Kerry, 6 night family trip, May 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Needed extra towels and bedding for extras; supplied at desk

    Keith, 1 night family trip, May 3, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The hotel was very unclean. The hotel is old and dated. The hotel as a whole was old and painted over. Our room was unclean. They claim to be concerned with COVID but the hotel was not sanitized properly at all! The pool was only open from 11am-3pm and then again from 4pm to 8pm. The hotel staff said it was due to restrictions from COVID but I called several other hotel chains in the area and their pool was open normal hours 6am to 11pm. We will definitely not be going back to this hotel on our next trip in June. Paid $200 a night for a Queen suite room and the quality of the room was that of a $35 per night hotel. Very very disappointed to say the least.

    2 night family trip, Apr 16, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Overall great stay.

    My family and I had a pleasant stay, with a clean and updated room. Staff was nice and helpful! I recommend this hotel for any type of stay!

    Michelle, 1 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Staff was very friendly and efficient. Rooms were clean.

    3 night trip with friends, Mar 27, 2021

    Verified Expedia guest review

See all 229 reviews