Napa Mermaid Hotel & Suites

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Beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Napa Mermaid Hotel & Suites

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Napa Mermaid Hotel & Suites

4.0 star property
4-star hotel with 2 bars/lounges, near Glyki Nero Beach

9.2/10 Superb

443 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is P7,564
Price available on 07/07/2022
Map
45 Kryou Nerou, Ayia Napa, 05344
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Beach towels
  • Children's pool
  • Spa tub
For families
  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In a regional park
  • Love Bridge - 1 min drive
  • Grecian Bay Beach - 2 min drive
  • Ayia Napa Monastery - 3 min drive
  • Nissi Beach - 7 min drive
  • Cape Greco National Forest Park - 7 min drive
  • Ayia Napa Sea Caves - 7 min drive
  • Landa Beach - 8 min drive
  • Konnos Bay Beach - 9 min drive
  • Water World Ayia Napa - 9 min drive
  • Makronissos Beach - 9 min drive

Getting around

  • Larnaca Intl. Airport (LCA) - 43 min drive
  • Airport shuttle (surcharge)

About this property

Napa Mermaid Hotel & Suites

Putting you within a 10-minute drive of Nissi Beach and Makronissos Beach, Napa Mermaid Hotel & Suites offers an airport shuttle (available 24 hours) for EUR 55.00 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and international cuisine is served at Flavors Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers say good things about the helpful staff and beach location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Precautionary measures against COVID-19 (Cyprus)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Children's menu

What to do

  • Tennis
  • Evening entertainment
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1984
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Napa Mermaid Spa & Salon has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Dining

Flavors Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge of EUR 45.00 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for EUR 50.0 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:30 AM to 6:30 PM
  • Guests under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Guests under 14 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Precautionary measures against COVID-19 (Cyprus).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Hotel Mermaid Napa
Hotel Napa Mermaid
Mermaid Napa
Mermaid Napa Hotel
Napa Mermaid
Napa Mermaid Hotel
Napa Mermaid Hotel Ayia Napa
Napa Mermaid Ayia Napa
Napa Mermaid Hotel Suites
Napa Mermaid & Suites
Napa Mermaid Hotel & Suites Hotel
Napa Mermaid Hotel & Suites Ayia Napa
Napa Mermaid Hotel & Suites Hotel Ayia Napa

Frequently asked questions

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

Not a five star!
Definitely not a five star hotel, but would put it closer to three. Location is not beachfront, which is implied in the description. Overall rooms were clean but minimal at best. Tight quarters for three people. I guess it did have a partial ocean view if I squinted my eyes and looked between the actual beachfront hotels. Elevator was broken in the morning, which made it interesting getting bags down from the fourth floor. Check in/out staff was a bit militaristic but the bell hop was very friendly. Overall, there are other options that I would recommend before the Napa Mermaid.
Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay
Overall lovely stay. Specifically appreciated: 1 min walk to a clean, calm beach with municipality provided sunbeds / umbrellas (paid 7.5 euros / day for 2 sunbeds and 1 umbrella in 2022 May), no loud / clashing music either on the beach or anywhere else in the hotel, generally very nice food, lots of spaces to chill out (reception, poolside, other bar), very nice and helpful staff, ample and free parking on site. Even got surprised with a delicious birthday cake left in our room. Would definitely go back.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andreas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jens, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super hotel
Great service, very clean hotel. Followed all COVID-19 rules. Good breakfast and dinner. Very close to the beach.
ARIEL, 8-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Geir, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Simon, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Very mediocre for star level and price
1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Salah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 7-night trip
Verified Hotels.com guest review