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BG Hotel Caballero

Photo gallery for BG Hotel Caballero

Aerial view
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Egyptian cotton sheets, premium bedding, minibar, desk

Overview of BG Hotel Caballero

BG Hotel Caballero

4.0 star property
Palma de Mallorca beach hotel with 2 bars/lounges and spa

8.4/10 Very Good

990 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Meeting Facilities
Map
Carrer de Neopatria, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
Main amenities
  • Daily housekeeping
  • Private beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Spa tub
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • El Arenal Beach - 3 min drive
  • Cathedral of Santa Maria of Palma - 21 min drive
  • Plaza Espana - 20 min drive
  • Cala Mayor Beach - 21 min drive
  • Port of Palma de Mallorca - 24 min drive
  • Palma Nova Beach - 28 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 10 min drive
  • Palma de Mallorca Verge de Lluc Station - 10 min drive
  • Marratxi Poligon Station - 12 min drive
  • Es Caülls Station - 13 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Restaurante Carrion II - 8 min walk
  • El Patio - 8 min walk
  • My Thai - 8 min walk
  • India House - 9 min walk
  • Asadito - 11 min walk

About this property

BG Hotel Caballero

A great choice for a stay in Palma de Mallorca, BG Hotel Caballero is just 2.9 mi (4.6 km) from the airport. You can visit the spa to indulge in massages, facials, or aromatherapy, and Modern European cuisine is served at Bar, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers say good things about the pool and helpful staff.

Languages

Catalan, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 308 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 10 per night)
  • Free offsite parking within 3 ft
  • Street parking available

Offsite

  • Area shuttle*
  • Shopping center shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Fence around the pool

What to do

  • Private beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Conference center (861 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1975
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Well-lit path to entrance

Languages

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Bar - Overlooking the garden, this buffet restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
Snack - This poolside bar specializes in local cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 6 for children (approximately)
  • Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for EUR 4 per day

Parking

  • Covered self parking costs EUR 10 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Children under 14 years old are not allowed in the health club, fitness facility, or spa tub without adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Caballero Hotel
Caballero Playa de Palma
Hotel Caballero
Hotel Caballero Playa de Palma
Caballero Hotel Playa De Palma, Majorca
Caballero Hotel Playa De Palma Majorca

Frequently asked questions

Does BG Hotel Caballero offer free cancellation for a full refund?
Yes, BG Hotel Caballero does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at BG Hotel Caballero?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at BG Hotel Caballero?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at BG Hotel Caballero?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at BG Hotel Caballero?
Yes. Self parking costs EUR 10 per night.
What are the check-in and check-out times at BG Hotel Caballero?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at BG Hotel Caballero?
No, this hotel doesn't have a casino, but Mallorca Casino (22-min drive) is nearby.
What is there to do at BG Hotel Caballero and nearby?
Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. BG Hotel Caballero also has 2 bars, an outdoor pool, and a sauna, as well as a steam room, a picnic area, and a garden.
Are there restaurants at or near BG Hotel Caballero?
Yes, Bar offers alfresco dining, Modern European cuisine, and garden views. Nearby restaurants include Restaurante Carrion II (8-min walk), El Patio (8-min walk), and My Thai (8-min walk).
Does BG Hotel Caballero have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around BG Hotel Caballero like?
BG Hotel Caballero is a short 4-minute walk from Playa de Palma and 12 minutes' walk from El Arenal Beach. Travelers say that the hotel is in a great location.

Overall score and ratings

8.4

Very Good

8.5/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very Good

Juan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good stay
It was clean and enjoyable, we only stayed for one night but the whole place looked beautiful, very good value for money
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco Jose, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Judith, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Murielle, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Samantha, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Adequate stay. Comfortable room; however shortly after turning off the light we discovered there was a cricket in the room. This was very noisy and we did not sleep all night.
stuart, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Good overall
We booked two rooms for 8 days. The rooms were smaller than we expected. However, they are clean and it was a great gesture to have complementary water and chocolates everyday. Our only issue was that the air conditioning in our room was not as good as my children’s. Although we mentioned the problem a few times unfortunately they were not able to fix it. A good breakfast variety, pool food was ok especially the fries. We had dinner once at the hotel and children absolutely loved it. Hotel pools were not as clean as it should have been but considering the number of people staying at the hotel in the month of August, the conditions were acceptable. 5 mins walk to the beach and all other restaurants nearby.
Roya, 8-night family trip
Verified Hotels.com guest review