Guests
All properties in Lucerne, Canton of Lucerne, Switzerland

Altstadt Hotel Magic Luzern

City-center hotel, steps from Chapel Bridge

  • Free WiFi
From
P3,046

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  • Quadruple Room - Guest Room
  • Quadruple Room - Guest Room
  • Egypt Room - Living Area
  • Egypt Room - Living Area
  • Quadruple Room - Guest Room
Quadruple Room - Guest Room. Image 1 of 149.
1 / 149Quadruple Room - Guest Room
Brandgässli 1, Lucerne, CH-6004, LU, Switzerland
8.0.Very good.
  • Location was great. The room was dark. With dust and cobwebs. We had the pirate room yet…

    Sep 15, 2021

  • Great location

    Jul 22, 2021

See all 99 reviews

Official standards

This property advises that it adheres to Clean & Safe (Switzerland) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
Dining options
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Non-smoking

    Property highlights

    Main amenities

    • 13 smoke-free guestrooms
    • Daily housekeeping
    • Valet parking
    • Business center
    • Front desk safe
    • Laundry service

    What’s around

    • In Old Town Lucerne
    • Chapel Bridge - 2 min walk
    • KKL Lucerne - 7 min walk
    • Lion Monument - 11 min walk
    • Swiss Transportation Museum - 31 min walk
    • Lucerne Town Hall - 1 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Angel Room
    • Symphony Room
    • Mystic Room
    • Farmer Room
    • Lotus Room
    • Pirate Room
    • Swiss Chalet
    • Egypt Room
    • Honeymoon Suite
    • Lionheart Suite
    • King Suite
    • Barock Suite
    • Aladin Room

    What’s around

    Landmarks

    • In Old Town Lucerne
    • Chapel Bridge - 2 min walk
    • KKL Lucerne - 7 min walk
    • Lion Monument - 11 min walk
    • Swiss Transportation Museum - 31 min walk
    • Lucerne Town Hall - 1 min walk
    • Rosengart Collection - 1 min walk
    • Saint Peters Church - 2 min walk
    • Jesuit Church - 3 min walk
    • Hertensteinstrasse - 3 min walk
    • Mill Bridge - 3 min walk

    Getting around

    • Zurich Airport (ZRH) - 44 min drive
    • Lucerne Station - 6 min walk
    • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
    • Luzern Sgv Station - 13 min walk
    map
    See on map
    Brandgässli 1, Lucerne, CH-6004, LU, Switzerland

    At a glance

    Hotel size

    • This hotel has 13 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3 PM-11 PM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 6:30 AM - 11:00 PM. The check-in location differs from the property location. To check in, go to Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances, Weinmarkt, LucerneFront desk staff will greet guests on arrival. The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
    Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 25

    Children

    • No cribs (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite valet parking (CHF 27.00 per day)

    Other information

    • Smoke-free property
    • Caters to adults only
    *See fees & policies for additional details or extra charges

    In the hotel

    Things to do

    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Parasailing nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Sledding nearby
    • Snowboarding nearby
    • Snowshoeing nearby
    • Water skiing nearby

    Working away

    • Business center

    Services

    • Front desk (limited hours)
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1500
    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • Handrails in stairways

    Languages Spoken

    • English
    • German

    In the room

    Home comforts

    • Minibar
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Individually decorated
    • Individually furnished
    • Separate sitting area

    Freshen up

    • Private bathroom
    • Hair dryer

    Be entertained

    • 26-inch TV
    • Cable TV channels

    Stay connected

    • Free WiFi

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Recreation

    Nearby

    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Parasailing nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Sledding nearby
    • Snowboarding nearby
    • Snowshoeing nearby
    • Water skiing nearby

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

    Optional extras

    • Late check-out can be arranged for an extra charge of CHF 50.00 (subject to availability)

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Valet parking costs CHF 27.00 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

    Policies

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and cash.

    Also known as

    • Magic Hotel
    • Altstadt Magic Luzern Lucerne
    • Altstadt Magic Luzern
    • Altstadt Magic Luzern Lucerne
    • Altstadt Hotel Magic Luzern Hotel
    • Altstadt Hotel Magic Luzern Lucerne
    • Altstadt Hotel Magic Luzern Hotel Lucerne
    • Magic Hotel Lucerne
    • Magic Lucerne
    • Altstadt Hotel Magic Lucerne
    • Altstadt Hotel Magic
    • Altstadt Magic Lucerne
    • Altstadt Magic
    • Altstadt Hotel Magic Luzern Lucerne
    • Altstadt Hotel Magic Luzern

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Altstadt Hotel Magic Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs CHF 27.00 per day.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3 PM - 11 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 50.00 (subject to availability).
    • Yes. Nearby restaurants include Mill’Feuille (3-min walk), Heini (3-min walk), and Opus (4-min walk).
    • No, this hotel doesn't have a casino, but Grand Casino Lucerne (12-min walk) is nearby.
    • During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes casino gaming.
    8.0.Very good.
    • 8.0.Very good

      Perfect Location!

      This is a no frills kind of place. There is no front desk, but cleaning service daily. The rooms are cute and themed! The location was perfect!

      Karla, 3 night trip, Sep 3, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      Somehow, my boyfriend and I got a tiny room that was painted in all black with black furniture and some really tasteless decoration that was supposed to be "romantic". It felt more like a dungeon. The bathroom did not smell clean (during a pandemic) Luckily, when we asked to change the room, the man at the front desk said we could change for the second night and even promised us a free upgrade and we were pleased. When we arrived the next morning to change rooms, the lady at the front desk was extremely hostile and told us we had to pay extra. We said we just didn't want to stay in a tiny room that was all black, and she said that any other room had a higher price. We said no, and then she gave us the key to the promised suite. The suite was a bit bigger (a normal size in a normal hotel) but the hot tub and the bathroom still smelled a bit off. The whole hotel needs a remodel. The strange decor gimmick just isn't my style.

      Mari, 2 night romance trip, Aug 12, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Wonderful hotel!

      Our stay was perfect! The room was lovely and we enjoyed our stay very much!

      Kara, 2 night family trip, Mar 8, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Charming but hot even in January

      Convenient central location but can be a tad noisy and hot. The room I stayed in did not have its own thermostat and I struggled to keep the room cool enough for a decent night sleep. I stayed in January and had to choose between being too hot in the room or, when I opened the windows, too noisy. I think the building uses a central floor heat system and even after asking the staff to turn down the heat the room was still uncomfortably warm. Beautiful and charming view over an old town square but, unfortunately, that meant a fair amount of noise can disrupt sleep if the windows are open.

      David, 2 night trip, Jan 9, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Surprised to see upon arrival that the check-in is done in a different hotel and that the room is accessed through a very sad looking staircase (or lift). The room itself was spacious and comfortable, but the bathtub not very practical.

      1 night trip, Jan 4, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Best place in Luzern to stay for the night

      We only wish we could have stayed longer!!! The check in for the Hotel Magic is a street over at the Hotel Krone - easy walk. The woman at the front desk was very kind and funny and pointed us in the direction of some things going on around the area for the Christmas holiday. We stayed in the "honeymoon suite" room and holy cow. Massive room with a view of the whole river and a balcony (be careful of the spiders on the balcony) and we only wish we stayed longer and with more people in this room. Perfect stay overall for the night.

      Megan, 1 night trip, Dec 22, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great place and great location

      When we arrived we were fortunate to be offered a free upgrade. Everything was great.

      Alex, 1 night trip, Nov 29, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Have an amazing time.

      Got spiders in the room. Overall we are happy with our stay. Got fantastic view from the window. Good location. The hotel's theme of its rooms very unique. We got the pirate room. Spacious too.

      siti, 4 night romance trip, Oct 11, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      the bathroom was very difficult to move around near the bathtub

      Shengyan, 1 night romance trip, Oct 1, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      The bathroom was really small even with the jetted tub in the main room

      Anne, 3 night trip, Sep 20, 2019

      Verified Hotels.com guest review

    See all 99 reviews