Sonesta Hotel Cali

Photo gallery for Sonesta Hotel Cali

Room
Rooftop pool
Outdoor spa tub
Pool
Room

Overview of Sonesta Hotel Cali

Sonesta Hotel Cali

3.5 star property
3.5-star hotel with spa, near Centenario Commercial Center

8.8/10 Fabulous

480 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is P2,709
Price available on 28/05/2022
Map
Cali 18 North No. 4 N-08, Cali, Valle del Cauca, 76001000
Main amenities
  • 181 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Chipichape Shopping Center - 30 min walk
  • Cali Tower - 3 min drive
  • Pacific Mall - 8 min drive
  • Caicedo Square - 4 min drive
  • Dog Park - 14 min drive
  • Olympic Stadium Pascual Guerrero - 13 min drive
  • Cali Zoo - 15 min drive
  • University of Valle Hospital - 7 min drive
  • Cosmocentro - 21 min drive
  • Palmetto Plaza Shopping Center - 22 min drive
  • Santiago de Cali University - 22 min drive

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 35 min drive

About this property

Sonesta Hotel Cali

Sonesta Hotel Cali puts you 1.6 mi (2.5 km) from Chipichape Shopping Center and 4 mi (6.4 km) from Cosmocentro. Guests can indulge in massages at the spa, and Restaurante Mango´s serves breakfast. Other features include a fitness center, a sauna, and a steam room. Fellow travelers say great things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Parking
  • Onsite parking available only on request
  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6 AM–10 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Swimming pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, PRANA SPA. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Dining

Restaurante Mango´s - This coffee shop serves breakfast only.
Restaurante Cook´s - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Four Points Cali
Four Points Sheraton Cali
Four Points Sheraton Hotel Cali
Sheraton Cali
Sheraton Four Points Cali
Four Points Sheraton Cali Hotel
Cali Four Points
Cali Sheraton
Sonesta Hotel Cali Cali
Sonesta Hotel Cali Hotel
Four Points by Sheraton Cali
Sonesta Hotel Cali Hotel Cali

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Very good services, awesome people very friendly and professional I recommended Thanks!!
Jimmy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will go back next trip
Great service
keith, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Why i host groups here
I always use this hotel when im hosting groups because its conveniently situated near Granada. Its walking distance from great restaurants and local attractions.
Akeem, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very good place to stay
jesus, 1-night business trip
Verified Expedia guest review

8/10 Very Good

My only issue with this hotel is the wifi . Because of that I’ll give a 9 out of 10
Carlos, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Great place to stay in, convenience location in town, worth every dollar you put in.
William, 3-night romance trip
Verified Orbitz guest review

4/10 Fair

Representing 4 stars but quality is 2
Upon arrival I asked for a room high up as I booked the highest quality room but they said there wasn’t. The room was dull, boring, few amenities on mid level next to a construction site that was extremely noisy. Asked to change to another room, they said unavailable but the maid said there were a few empty rooms. I even said I’d take a downgraded room but again they claimed there wasn’t anything available. Bedding was stained, uncomfortable, pillows deflated. Bathrooms were not properly cleaned, both mirrors were dirty and you can see from whoever stayed there before that they wrote on the mirrors. Pools “spa” area was never attended. Only pool you make a reservation at front desk.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Slow check-in process, could be improved. Otherwise everything was excellent! Definitely would come again.
Alec, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This is my preferred property when visiting Cali - friendly staff, clean and spacious rooms, great breakfast, and safe location.
Joel, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice hotel, very clean rooms. Breakfast was nice too.
CAMILO, 3-night family trip
Verified Expedia guest review