Hotel Arenal Lodge

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Outdoor pool
Outdoor pool
Outdoor spa tub
Balcony

Overview of Hotel Arenal Lodge

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Hotel Arenal Lodge

3.0 star property
Mountain hotel with outdoor pool, near Arenal Volcano National Park

8.2/10 Very Good

824 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
Map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool and 2 spa tubs
  • Fitness center
  • Steam room
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Childcare
  • Airport shuttle
  • Terrace
  • Garden
For families
  • Children stay free
  • Supervised childcare (surcharge)
  • Playground on site
  • Private bathroom
  • Television
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Arenal Volcano National Park - 13 min walk
  • Lake Arenal - 1 min drive
  • Arenal Volcano - 25 min drive
  • La Fortuna Waterfall - 24 min drive

Getting around

  • La Fortuna (FON-Arenal) - 23 min drive
  • Juan Santamaria Intl. Airport (SJO) - 143 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Arenal Lodge

Hotel Arenal Lodge puts you within a 10-minute drive of Arenal Volcano National Park and offers an airport shuttle (available 24 hours) for USD 180 per vehicle. Guests can indulge in massages, facials, or body scrubs, and grab a bite to eat at La Fortuna, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 spa tubs, an outdoor pool, and a bar/lounge. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Supervised childcare*

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 44 lbs)*
  • Specific rooms only*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children stay free
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Ecotours
  • Hiking/biking trails
  • Pool table
  • Boat tours nearby
  • Hot springs nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Spa services
  • 2 spa tubs
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 24-inch TV
  • Satellite TV channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, and body treatments.

Dining

La Fortuna - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 180 per vehicle (one way)

Children & extra beds

  • Supervised childcare is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.3/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

rubina, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Alfredo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

FLORA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dinora, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lynn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breathtaking
The Arenal Lodge is perfect! Eco-friendly, set your own pace, spectacular views of Volcano, wildlife and the staff onsite is so helpful with anything you want. BEST vacation EVER!❤️
Lisa, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Stephanie L., 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ranel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rolf denis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rolf denis, 1-night trip
Verified Hotels.com guest review