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Puerto de Luna Pet Friendly & Family Suites Hotel

Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
View from room

Overview of Puerto de Luna Pet Friendly & Family Suites Hotel

Puerto de Luna Pet Friendly & Family Suites Hotel

3.0 star property
3-star beach aparthotel with outdoor pool, near Cruise Ship Terminal

7.2/10 Good

702 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is P 4,828
Price available on 03/05/2023
Map
Blvd. Francisco Medina Ascencio No.2500, Puerto Vallarta, 48300

Room options

About this area

What's nearby

  • In Fluvial Vallarta
  • Cruise Ship Terminal - 18 min walk
  • Malecon - 13 min drive
  • Bay of Banderas - 17 min drive
  • Playa de los Muertos - 19 min drive
  • Nuevo Vallarta Beach - 35 min drive
  • Playa Mismaloya - 42 min drive
  • Playa Bucerias - 37 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 16 min drive

Restaurants

  • La Vaca Argentina - 2 min walk
  • La Leche - 2 min walk
  • Pizzeria La Dolce - 3 min walk
  • La Pancha - 4 min walk
  • El oasis Del holi - 8 min walk

About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

Just 4.3 mi (6.9 km) from the airport, Puerto de Luna Pet Friendly & Family Suites Hotel puts you within a 15-minute drive of Cruise Ship Terminal and Malecon. Guests can enjoy the outdoor pool, and parasailing, snorkeling, and surfing/body boarding are nearby. Other features include a children's pool, a terrace, and a garden. Fellow travelers like the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 35 lbs per pet)*
  • Restrictions apply*

Property amenities

Beach

  • Private beach nearby

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • On site car rental

Family friendly

  • Children stay free (see details)
  • Children's pool

Dining

  • Room service available

Bathrooms

  • Shower
  • Rainfall showerhead
  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • MXN 220 per pet per night
  • 2 per room (up to 35 lbs per pet)
  • Welcoming cats and dogs only

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • Near the boardwalk
  • Near the airport

Things to do

  • Parasailing nearby
  • Whale watching nearby
  • Golf nearby
  • Surfing/body boarding nearby
  • Water skiing nearby
  • Snorkeling nearby

Safety features

  • Fire extinguisher
  • First aid kit

General

  • 50 rooms
  • 6 floors
  • 7 buildings
  • Connecting/adjoining rooms avaliable

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for MXN 150.0 per stay

Pets

  • Pets are allowed for an extra charge of MXN 220 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Frequently asked questions

Does Puerto de Luna Pet Friendly & Family Suites Hotel offer free cancellation for a full refund?
Yes, Puerto de Luna Pet Friendly & Family Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Puerto de Luna Pet Friendly & Family Suites Hotel?
As of February 2, 2023, prices found for a 1-night stay for 2 adults at Puerto de Luna Pet Friendly & Family Suites Hotel on February 23, 2023 start from P 4,828, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Puerto de Luna Pet Friendly & Family Suites Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Puerto de Luna Pet Friendly & Family Suites Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Puerto de Luna Pet Friendly & Family Suites Hotel?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 35 lbs per pet. There's a charge of MXN 220 per pet, per night.
Is parking offered on site at Puerto de Luna Pet Friendly & Family Suites Hotel?
Sorry, there's no onsite parking at Puerto de Luna Pet Friendly & Family Suites Hotel.
What are the check-in and check-out times at Puerto de Luna Pet Friendly & Family Suites Hotel?
You can check in from 3:00 PM - 10:00 PM. Check-out time is noon.
What is there to do at Puerto de Luna Pet Friendly & Family Suites Hotel and nearby?
Have fun with activities like parasailing, snorkeling, and body boarding, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Puerto de Luna Pet Friendly & Family Suites Hotel?
Yes. Nearby restaurants include La Pancha (4-min walk), el oasis Del holi (8-min walk), and Outback Steakhouse (10-min walk).
What's the area around Puerto de Luna Pet Friendly & Family Suites Hotel like?
Puerto de Luna Pet Friendly & Family Suites Hotel is located near Hotel Zone Beach in Fluvial Vallarta, a short 18-minute walk from Cruise Ship Terminal and 3 minutes' walk from La Isla. Travelers say this aparthotel is in a good location.

Reviews

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.1/10

Amenities

6.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

Sharon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Check your reward benefits, hotel might not comply
The hotel is ok, we liked the fact it is pet friendly, even though we were not traveling with pets this time. However, the hotel did not honor booking benefits. For example, they only provided free breakfast for adults, but we had to pay for children's breakfast, and we had a two-hour late check out "guaranteed" that wasn't honored either.
IVAN, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amicable staff great for my pets Family was very happy!!!!
Miguel, 2-night trip
Verified Expedia guest review

8/10 Very Good

Good place
Thomas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We stay there every trip to PV as it is pet friendly, consistantly the same
Jamie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ok
Thomas, 1-night trip
Verified Expedia guest review

4/10 Fair

No in-room amenities. No water glasses, no face cloths, only one hand towel. No hair dryer. Minimal plugs for electric devices. Big issue was no elevator.
Carol, 1-night trip with friends
Verified Expedia guest review

6/10 Good

This property was ok, it’s old needs lots of updating. I did not spend a lot of time there basically to sleep. Asked to have screen on patio door fixed as it was completely off never happened in my 3wks. It was clean. Did not eat at restaurant so no comment. Very quiet. A few to many cockroaches for me but I was on the ground floor.
Rhonda K, 21-night trip
Verified Expedia guest review

8/10 Very Good

Tony, 7-night trip
Verified Hotels.com guest review