La Casa de la Playa by Xcaret - All Inclusive Adults Only

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Beach
Beach
Infinity pool
Infinity pool

Overview of La Casa de la Playa by Xcaret - All Inclusive Adults Only

La Casa de la Playa by Xcaret - All Inclusive Adults Only

5.0 star property
Adults-only beachfront hotel with free water park, near Xcaret Eco Theme Park

9.4/10 Exceptional

33 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Free airport shuttle
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach towels
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private pool
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Xplor Theme Park - 8 min drive
  • Xcaret Eco Theme Park - 10 min drive
  • Quinta Avenida - 17 min drive
  • Ferry to Cozumel - 14 min drive
  • Playa del Carmen Main Beach - 18 min drive
  • Playa del Carmen Maritime Terminal - 18 min drive
  • Playacar Golf Club - 18 min drive
  • Mamitas Beach - 20 min drive
  • Grand Coral Golf Riviera Maya - 15 min drive
  • Tres Rios Ecopark - 30 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 60 min drive
  • Cozumel Intl. Airport (CZM) - 12.7 miles/20.5 km
  • Free airport shuttle

About this property

La Casa de la Playa by Xcaret - All Inclusive Adults Only

At La Casa de la Playa by Xcaret - All Inclusive Adults Only, you can spend time at the beach practicing yoga, plus you'll be within a 10-minute drive of Xplor Theme Park. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 4 restaurants and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a free airport shuttle, a lazy river, and a poolside bar.

All inclusive

All-inclusive room rates at La Casa de la Playa by Xcaret - All Inclusive Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 140 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 63 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only, 1 per room, up to 11 lbs)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Free secured onsite valet parking
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Lazy river
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • On the beach
  • Beach yoga
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Free bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Free water park
  • Designer stores on site
  • Full-service spa
  • Lazy river
  • Spa tub
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Hand-held showerheads
  • Grab bar near toilet
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium digital channels
  • Netflix

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private pool
  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

All inclusive

All-inclusive room rates at La Casa de la Playa by Xcaret - All Inclusive Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Muluk Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 140 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Casa By Xcaret Inclusive
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only
La Casa de la Playa by Xcaret - All Inclusive Adults Only Hotel

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.8/10

Property conditions & facilities

9.7/10

Eco-friendliness

10/10 Exceptional

This was one of the best places I have ever stayed in my life!
Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kent, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jasney, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The hotel & grounds: La casa de la playa is a stunning property. It’s modern yet has its traditional touches which makes the place unique & timeless. The pool layouts, the lobby, hallways, and gardening were breathtaking. Truly a an architectural masterpiece. The food & drinks: The hotel has top of the line food & drinks! We have traveled the world and ate at Michelin restaurants and the restaurants here have the same category as some of the best in the world. They have top chefs designing the menus. The rooms: The room was stunning with high ceilings, with a breathtaking view, super spacious, with the coolest bathrooms. Truly exceeded our expectations. The service: Staff is exceptional, we met and got to know a few of them and they were great fun! They did not miss a detail. We received an upgrade to the best suite as a courtesy because we were under the impression we booked a corner unit and none were available. Management assisted us with this professionally and efficiently. The hotel is beautiful, we had so much fun yet relaxed whenever we wanted. What makes this place special is the people, we’re grateful to have met them. We’ll be back again soon! :) FYI: There’s a wine tasting at their wine cellar Cava with food pairing, make sure to book it right when you arrive since it’s a private reservation. We didn’t have time to do it but definitely will next time.
Patricia, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Resort is a beauty! 100% recommended the only bad thing was they did not give us the room until 5 30 pm. Other than that it was lovely.
ZAIDA I, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is absolutely amazing ! We got engaged on the beach and the service is just top tier ! We were at the secrets moxche and they cancelled my fiancés beach dinner last minute. We decided to extend and go to casa de la Playa and everything about this place was awesome! The food the vibe the attention to detail the service. We are def coming back.
Laura, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best hotel
The best all inclusive hotel ever !
Andrea, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pranathi, 2-night trip
Verified Expedia guest review

4/10 Fair

GRECIA, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing resort ! The service, food and drinks all top notch! A
SAMI, 6-night romance trip
Verified Expedia guest review